Dr. Dimitri schuurman Team lead user specialists imec.livinglabs Open Innovation and User Innovation in Living labs for SME/business support, healthcare and urban & regional development Dr. Dimitri schuurman Team lead user specialists imec.livinglabs

Lichtenthaler & Lichtenthaler (2009) Open innovation Organizations benefit by opening up their innovation processes to external actors in order to exchange knowledge & technologies Henry Chesbrough (2000’s) Exploration Exploitation Retention new knowledge in internal knowledge out Reuse knowledge Lichtenthaler & Lichtenthaler (2009) Piller & West (2014)

User innovation ACTIVE PASSIVE Users can and will contribute to innovation processes or even innovate themselves Eric von Hippel (1970’s) PASSIVE ACTIVE

Open & user innovation in living labs Distributed Innovation Processes Open Innovation Living Lab Organization Living Labs User Innovation Living Lab Project Living Lab Activities Schuurman, 2015 https://biblio.ugent.be/publication/5931264/file/5931265.pdf

ENTREPRENEURIAL INNOVATION Paper map track III OPEN INNOVATION LL ORGANISATION 1 – Kopp et al. Regional development 4 – Santonen Urban development 3 – Hongisto Regional development ENTREPRENEURIAL INNOVATION LL PROJECT 2 – Coorevits et al. Business innovation SOCIETAL INNOVATION LL USER ACTIVITIES 5 – Papilloud et al. Service innovation Overview of assets & activities – thus is part of WHAT we have & do USER INNOVATION