LM TOM Solutions: 14th February Market Adoption – 29 brokers and 92 carrier firms have signed up to the PPL platform as of 31st January 2018. PPL usage – Over 4,900 users have been set up on the platform with a total number of 13,500 risks and 34,000 firm orders bound and 24,000 endorsements agreed in the last 52-week period as of 31st January 2018. COB roll out – Energy & Construction, K&R, Political Risk & Real Estate are all configured on the platform ready for the market firms to commence placing in March. Electronic placement mandate - Lloyd’s announced plans to explore a phased mandate of electronic placement to support face to face negotiation, further increase efficiency in the market, reduce back office costs and improve customer service.  Placing Platform Limited Live – The SDC service now covers all Classes of Business on all single-section and multi-section Market Reform Contracts (MRCs). Users – 57 carriers are at various stages of the onboarding process. Policy Admin Systems Suppliers – Suppliers are in liaison with carrier firms and are being supported by SDC to help with technical readiness for ingesting the ACORD Global Placement Message. Structured Data Capture

Central Services Refresh Programme Release 1.2 – December Release of 1.2 progressed successfully, with a few priority 2 defects which were fixed on 12th February in the Warranty Release. This means that our current implemented scope can cater for 90% of transaction types. Although premium binders are unlikely to be processed until claims binders are added in Release 1.3. Release 1.3 – Some high priority projects are affecting availability of implementation slots (Brexit, Fern, IMR refresh) and confirmation of our schedule so we will be aiming to deliver Release 1.3 in Q4 2018. This will add bulked accounting claims, including the ECF binder changes. ACORD standard upgrade – Anticipated for Q1 2019, we will complete an ACORD standard upgrade to 2016.10 which will enable us to deliver Proportional Treaty to complete all transaction types within the Post bind Submission (PbS) scope. The prototyping phase for Proportional Treaty has started, with good market engagement. Post bind Submission (PbS) volumes – Volumes are currently low but this year will see the major suppliers of broker software systems complete their PbS deliveries. CSRP and DXC are focussing on helping brokers and their providers preparing for successful implementations which will bring the long awaited volumes. We expect Miller to on-board in March with others to follow. Electronic Submission Portal – We have engaged with a number of brokers and Lloyd’s service companies to progress their adoption of the submission portal option for PbS. Query Portal – With the anticipated build-up of volumes carriers will start to see some queries being routed to them for action via the new Query Portal – which was delivered in December 2017. The process change has been welcomed by a number of firms, this introduces transparency and the ability to manage recurring errors out of the process. Central Services Refresh Programme

DA Data Submission, Access & Transformation (DA SATS) – Charles Taylor Insuretech has progressed well with the design stage and LM TOM has now moved to build stage subject to contract negotiations. DA SATS Release 1 – ACORD XML standards are being produced for the Risk Class of Business Data Standards. Initially these will cover DA SATS Release 1, Coverholder Reporting Standards v5 for Premium and Claim; LIC Risk Bordereaux (Lloyd’s Brexit Risk Message); and Four Risk Classes of Business Data Standards (Property, Casualty, Bloodstock and Fine Art and Specie). DA SATS Release 2 – Release 2 includes the remainder of the Risk Class of Business Data Standards. Compliance – A Compliance Solution is live as part of Lloyd’s ongoing compliance oversight. The first set of attestation (declarations) should run by the end of February confirming that coverholder details are correct and up-to-date. Brokers will input into this process, where appropriate, removing some of the workload from coverholders. Delegated Authority Market Business Glossary (MBG) – 132 market firms and over 460 users have registered for the Market Business Glossary since launch, with key functionality including Coverholder Reporting and Risk Standards. Additional items will be added to the MBG in early 2018 (Release 2.1), including MRC and related mapping to SDC. In addition, a number of Business Intelligence reporting will be added as part of this release. Master Data Management (MDM) – Further data sets will be released via the MBG in 2018. A proposed list will soon be published on the LM TOM website. Common Infrastructure Services – Contract has been signed with vendor, design and build now in progress. EU GDPR – Requirements to comply with General Data Protection Regulation (GDPR) now being achieved. Data Integration