1. With Market Reform Office Market Reform Forum Whats new this month? Claims Processing IMR Agreement Steve Hulm, MRO Gary Bass, Claims User Group John Hobbs, IUA 28 th August 2008 Market Reform Office

2. Market Reform 2008 Market Reform Office Update across the reform agenda Guidance Publications Placing Endorsements A&S and ECF

3. Market Reform 2008 Market Reform Office Guidance Publications MRC (Open Market) v 1.2 – Tidy-up – No changes in headings – No significant changes in usage – Implementation Guide – Data Dictionary – pdf + Word versions on website MRC (Lineslip Declarations) – New, optional, cut-down standard – Expected to be used for relatively simple declarations – Otherwise MRC (Open Market) applies Discussions still ongoing –BIPAR, Several Liability, Model Subscription Agreement

4. Market Reform 2008 Market Reform Office e-Placing 15 brokers, 31 managing agents, and 11 insurance companies using/planning ACORD Direct Messaging. New ACORD working group for taking agreed London market usage into the international standard. Review of responses to Lloyds I.T.T. is well under way.

5. Market Reform 2008 Market Reform Office E-MRCE Target – 3,000 broker submissions in September

6. Market Reform 2008 Market Reform Office E-MRCE Keep data coming Trialling insurer data direct from Ri3K Likely to bring forward reporting date Upgraded contacts directory under test More contacts! Broker Outlook solution available

7. Market Reform 2008 Market Reform Office Coming Soon – De-linking reports based on in-scope items only

8. Market Reform 2008 Market Reform Office IT Club Session Host –Paul Fitzpatrick, Heritage Corporate politics & the art of influencing – Dr Robina Chatham, Cranfield School of Management Q&A – ACORD Update 11am, Balls Brothers, Minster Court

9. Market Reform 2008 Market Reform Office Questions?