Faculty Leader Orientation

Agenda 9:00–9:30 AM Matthew Yates and Krista Miller, Education Abroad Faculty and EA roles (at this stage) 9:30–10:00 AM Sarah Chipman, Office of Institutional Equity 10:00–10:30 AM Erin Cox, Counseling and Mental Health Services 10:30–11:00 AM Ashley Kelkres, Travel Services; and Leigh St. Onge, Global Affairs 11:00–11:30 AM Kim Hill, Community Standards 11:30–Noon Matthew Yates and Krista Miller, Education Abroad CISI Insurance and health concerns Emergencies abroad Wrap up / Q&A

The Faculty Leader’s Role Instruct the program’s course and help ensure student success and wellness Set students’ expectations as soon as possible as to your availability and plans for what to do in an emergency Provide emergency details to all students and the Director of Education Abroad housing address local emergency numbers your cell phone number the U.S. embassy Send your finalized program itinerary and syllabus to the Director of Education Abroad Send an email to the Director of Education Abroad confirming your safe arrival Maintain list of all student phone numbers or consider using a social network (like WhatsApp) to keep the group in touch Submit your expense tracker and receipts to Global Affairs within thirty days of return Enter grades or submit a grade report to Laura Hills in Education Abroad

Education Abroad’s Role Serve as a resource for program success and clearinghouse for communication with relevant UConn offices Contract with all vendors overseas, ensure they meet compliance requirements, and pay vendors Provide emergency planning and response assistance Manage program crisis protocols Collect and distribute student voluntary health disclosures and accommodations requests Triage emergencies with CISI, the UConn Police, and relevant UConn resources With Global Affairs, manage the 24/7 emergency response cell phone: 860-420-9112

CISI Insurance and Health Concerns Faculty and all students are enrolled - emailed copies of insurance cards Summary of insurance coverage Pay out-of-pocket, file a claim, and seek reimbursement CISI support and mobile app Toll-free in the U.S.A.: 1-855-327-1411 Outside the U.S.A. (Call Collect): +1 (312) 935-1703 Email: medassist-usa@axa-assistance.us

How to Respond in an Emergency Assess the situation and address any urgent concerns with local first responders. Know the contact information and location of any police, fire departments, hospitals, clinics, and pharmacies. CISI Insurance can provide you with this information. Be in touch with your local university, provider, or vendor first responders. Contact all program participants, including all students and UConn employees. As soon as you are able, contact UConn Global Affairs. Our 24/7 emergency line is 860-420-9112. Report the nature of the crisis, your location, the location of students and program leaders, and all relevant details. Maintain a written log of the situation, including specific dates, times, actions taken and all other relevant details Update Global Affairs continuously and pass along new information as it becomes available.

Smart Traveler Enrollment Program https://step.state.gov/step/ Free State Department service for U.S. citizens Receive important information via your preferred contact method (like a mobile device) from the State Department about safety conditions where you travel Allows the local U.S. Embassy to contact you in a crisis, whether it is a natural disaster, civil unrest, or family emergency Allows the State Department to put help family and friends get in touch with you Free to enroll.

Faculty Leader Resources Education Abroad faculty leader webpage: https://abroad.uconn.edu/faculty-staff-3/ Emergency Contacts UConn Global Affairs 24/7 emergency line: 860-420-9112 UConn Police 24/7 emergency line: 860-486-4800 CISI Insurance and Medical Emergency Toll-free in the U.S.A.: 1-855-327-1411 Outside the U.S.A. (Call Collect): +1 (312) 935-1703 Email: medassist-usa@axa-assistance.us

Wrap Up / Questions

Expenses and Cash Advances Cash Advance Guidelines Expenses Guidelines Expense Tracker – submit within 30 days of return

Mental Health Care Abroad CMHS is limited in its ability to provide care CMHS is substantially limited in their ability to assist students overseas. A clinician from CMHS may be available to you as the faculty leader in a consulting capacity as you work with a student in emotional distress. CISI policy does provide some mental health benefit coverage up to $2,500 for outpatient treatment up to $5,000 on an inpatient basis

Incident Reporting Online through Education Abroad website Fill out all questions and submit as soon as you can after the incident If emailing our office is easier and faster at first, that is fine, but we would like all incidents in a central location within our site. The report should be submitted within five days of the incident