Sweden Anna Enström Järleborg Analyst

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Presentation transcript:

Sweden Anna Enström Järleborg Analyst Verva (The Swedish administrative development agency)

Policy and statements - Sweden Framework for e-government An customer orientated, efficient and effective public sector Make it easy for as many as possible Increase the automatization in case handling process Removal of legal obstacles 2

Organisation - Sweden Ministry of finance State secretary group for e-government Verva - The Swedish administrative development agency The state, regional and local agencies Different co-operation groups of agencies 3

Methods and obstacles - Sweden Process analysis (2,5 days to analyse the potential by automatization) Data and information exchange within public sector Co-operation among state, regional and local agencies Data protection regulation Culture in the agency (we have always done it like this) Stop at the agency boarder (we do not co-operate with others) 4

Actions - Sweden A framework for e-government A guideline on how to calculate the potential savings in automatizate the case handling Enabling safe data and information exchange 5

Expectations of learning group: Sweden Increased knowledge Get new ideas Discuss common problems Give our experiences 6

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