Service System Project The Group Support Unit

Project Background Workshop feedback for many years reports common challenges  apathy, duplication of efforts, poor communication… Project approved in 2008 & 2010 A Vision for NA Service adopted in 2010

Project Background Resolutions passed in 2012 Field testing through July 2013 Transition plan will be presented in 2014

Elements of an Effective System

Foundational Principles Purpose-Driven Group-Focused Defined by Geographic Boundaries Collaborative Flexible

Overview of Local Services as described in the Proposals GSUs and LSUs replace ASCs GSUs devoted to group support LSUs devoted to service delivery

What happens at the GSU Welcome and outreach to new groups and members Informal information sharing – group to group Orientation and introduction to service Open attendance Neighborhood based Usually multiple GSUs for one LSU

GSU Options

Healthy GSU Discussions Share our Experience, Strength, and Hope Listen to one another and respect each other’s ideas Everyone is welcome to attend and everyone can participate Take turns: One person speaks at one time, and no one person dominates Try to stay focused on the issue at hand and avoid repetition Remember – Honesty, Trust, and Goodwill are the foundation of service

GSU Tools Available GSU Basics GSU Agenda and Facilitation Tips Sample GSU Agenda Group Report Form GSU Report Form Basic Facilitation Guide and CBDM Basics may also help

Resources & Information Facilitation Tools GSU Basics LSU Basics www.na.org/servicesystem servicesystem@na.org

Q & A

Simulated GSU Meeting

GSU Exercise Name Your GSU Review GSU Agenda & Facilitation Tips from the tools packet Brainstorm group issues to discuss Prioritize top one or two issues Have a GSU discussion!

In your discussions, consider: Does anyone else have experience with this topic? What does our literature say? (The Group Booklet, Treasurer’s Handbook, Tradition and Concept essays etc.) Where can we get more information about the topic? (Possibilities include the LSU/ASC, regional body, state/nation/province body, and NA World Services.)

Example Issue: A local member is disruptive in the meetings she/he attends Solution – As a GSU and/or in home groups, read and discuss the service pamphlet, Disruptive and Violent Behavior.

Service System Webpage More information is available at www.na.org/servicesystem Or email us at servicesystem@na.org