SUNGARD AVAILABILITY SERVICES Overview for New Jersey Higher Education Institutions In conjunction with NJEDge and SunGard Higher Education Ocean County College May 24, 2006

SUNGARD AVAILABILITY SERVICES Our Background Our Services Our Unique Strengths for New Jersey Higher Ed.

SUNGARD AVAILABILITY SERVICES SunGard Availability Services is an Information Availability solutions provider offering clients uninterrupted access to mission-critical data and systems

OUR PROFILE – COMPANY OVERVIEW Largest provider of Information Availability services in the world. Over $1 billion in annual revenue. Operating group of SunGard Data Systems, a $4 billion + company. Founded the commercial disaster recovery industry in 1979. A global organization with over 60 facilities and 10,000 clients spanning 10 countries.

SUNGARD FACTS More than 60 locations with more than 3 million square feet of hardened facilities 100% recovery success rate on more than 2,000 actual recoveries Operate resilient hosting and managed services facilities More than 5,000 business continuity plans written and 350,000 hours of consulting provided every year

Business Continuity Planning Continuity Program Management Information Security Services Technical Services Availability Engineering Services Software System Management Services IT Outsourcing Services Managed Security Services Managed Storage Services Monitoring Services Network Services Hosting Infrastructure Services End-User Recovery Systems Recovery Mobile

PROFESSIONAL SERVICES Business Continuity Planning Continuity Program Management Information Security Services Technical Services Availability Engineering Services Software - Paragon

MANAGED IT SERVICES System Management Services IT Outsourcing Services Managed Security Services Managed Storage Services Monitoring Services Network Services Hosting Infrastructure Services

System Management Services MANAGED IT SERVICES AT-A-GLANCE System Management Services Hardware and Software Installation, Secure Server, System Utility Services Increased Value IT Outsourcing Mainframe Outsourcing, Production Control Services, Mail and Print Services Managed Security Services Managed Firewall, Managed IDS, Vulnerability Assessment & Penetration Testing Managed Storage Services Managed Tape Backup, Managed SAN, Replication, Active Fail-over Monitoring Services Device Monitoring, Platform Monitoring, Database Monitoring, Basic and Advanced Web Monitoring, Website Reporting Network Services Net Redirect, Web Redirect, 10/100 LAN Bridging, Managed Internet, V*Net, Managed CPE, Load Balancing Hosting Infrastructure Services SecureHosting: SecureCabinet, SecureSuite, Secure Cages, Secure Space

SYNERGY – SUNGARD AVAILABILITY SERVICES AND SUNGARD HIGHER EDUCATION Linking best practices in infrastructure with Higher Education subject matter expertise Digital Campus application management option (Banner, Matrix, PowerCAMPUS, etc.) Single vendor for ease in contracting

BUSINESS CONTINUITY Systems Recovery End-User Recovery Mobile Offerings

SYSTEMS RECOVERY NCR AS/400 NetFRAME Compaq RS/6000 Data General SunGard can support recoveries on over 30 current and legacy platforms, including: NCR NetFRAME RS/6000 Sequent Sequoia Silicon Graphics Stratus Sun Microsystems Tandem UNISYS AS/400 Compaq Data General Dell Digital FileNET Hewlett-Packard Company Hitachi Data Systems IBM

“FLAVORS” OF SYSTEM RECOVERY RTO & RPO – Recovery Time Objective and Recovery Point Objective Tape-based recovery Electronic vaulting Replication or mirroring “Active / active” dual site production processing

END-USER RECOVERY Over 20,000 end-user positions worldwide 1,000 in Carlstadt and 300 in Philadelphia Mobile options available Voice recovery Remote testing and recovery services

SunGard Mobile Data Center (MDC)

SunGard Mobile Data Center (MDC) HP Midrange Platform 25 Server Setup

SunGard Mobile Metro Center(MMC)

SunGard Mobile Metro Center (MMC) Double-expandable design providing 982 sq. ft. of office and workgroup computing environment

SunGard Mobile Metro Center2(MMC2)

SunGard Mobile Metro Center2(MMC2) 175 Seat Workgroup setup for September 11th

SunGard Mobile Generators 50 KW Portable Generator 37.5 KW Portable Generator

SUMMARY Large, established, experienced Over 200 consultants rich in BC, DR and Security plan development expertise Equipment, facilities and people available for disaster use, with mobile offerings if desired Resilient hosting/managed services solutions Close affiliation with SunGard Higher Education Two major recovery/hosting facilities sharing network proximity with NJEDge