Chapter 5 – Enterprise Analysis 14% of the exam 24 questions Carol Pattyn 6/18/13

Definition Enterprise Analysis Describes the Business Analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that satisfies the identified need, and justify the investment necessary to deliver the solution. Enterprise analysis outputs create context to requirements analysis.

Tasks 5.1 Define Business Need 5.2 Assess Capability Gap 5.3 Define Solution Approach 5.4 Define Solution Scope 5.5 Define Business Case Mnemonic = NGASC : No GAS for Cooking

5.1 Define Business Need Inputs Elements Requirements (Stated) Business Goals and Objectives Elements Business Goals and Objectives (SMART) Business Problem or Opportunity Desired Outcome

5.1 Define Business Need Techniques Benchmarking Brainstorming Business Rules Analysis Focus Groups Functional Decomposition Root-Cause Analysis Business Capability Analysis Collaborative Games

5.1 Define Business Need Stakeholders Outputs Consumer or Supplier Domain SME and End User Implementation SME Regulator Sponsor Outputs Business Need

5.2 Assess Capability Gap Inputs Elements Business Need Enterprise Architecture POLDAT: Process, Organization, Location, Data, Applications, Technology Solution Performance Assessment Elements Current Capability Analysis Assessment of New Capability Requirements Assumptions

5.2 Assess Capability Gap Techniques Document Analysis SWOT Analysis Business Capabilities Analysis

5.2 Assess Capability Gap Stakeholders Output Customer or Supplier Domain, Implementation SME’s End Users Sponsor Output Required Capabilities

5.3 Determine Solution Approach Inputs Business Need Organizational Process Assets Required Capabilities Elements Alternative Generation (optional) Assumptions and Constraints Rank and Select Approaches Agile: Agile development is a solution approach that provides a faster delivery of value, supports incremental delivery and allows for a different bargain regarding solution determination.

5.3 Determine Solution Approach Techniques Benchmarking Brainstorming Decision Analysis Estimation SWOT Analysis Feasibility Analysis Purpose Alignment Model

5.3 Determine Solution Approach Stakeholders Customer Domain SME End Users Supplier Implementation SME Sponsor Output Solution Approach

5.4 Define Solution Scope Input Elements Assumptions and Constraints Business Need Required Capabilities Solution Approach Elements Solution Scope Definition Implementation Approach Dependencies Agile: Scope evolves during course of development, defined by higher-level abstractions (themes and epics) and is detailed as the project evolves.

5.4 Define Solution Scope Techniques Functional Decomposition Interface Analysis Scope Modeling User Stories Problem and vision Statement Business Capability Analysis Story Decomposition Story Mapping

5.4 Define Solution Scope Stakeholders Output Domain SME Implementation SME Project Manager Sponsor Output Solution Scope

5.5 Define Business Case Inputs Elements Defined Scope Solution Business Need Stakeholder Concerns Assumptions and Constraints Elements Benefits Costs Risks Assessment Measurement Process (Results Measurement) Mnemonic = BC RAMP (Bic Ramp)

5.5 Define Business Case Agile: based on achieving a specific business outcome within a specified cost and time, revisited frequently as team learns what it can deliver, how well it meets the real need and whether the outcome can be achieved within specified cost and time.

5.5 Define Business Case Techniques Decision Analysis Estimation Metrics and Key Performance Indicators Risk Analysis SWOT Analysis Vendor Assessment Business Capability Analysis Kano Analysis Purpose Alignment Model Real Options

5.5 Define Business Case Stakeholders Output Domain SME Implementation SME Project Manager Sponsor Output Business Case

Questions 1. What is the best definition for the Enterprise Analysis Knowledge Area: a. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and deciding on the solution. b. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and substantiating the cost of the solution. c. Enterprise Analysis spans the analysis work done after the executive team of the organization develops strategic plans and goals, and ends after projects have been initiated. d. Enterprise Analysis occurs after an organization has identified business opportunities and the Business Architecture framework has been determined for new business and technical system solutions.

Answer b. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and substantiating the cost of the solution. Section 5 Overview

Question 2. The tasks for the Enterprise Analysis Knowledge Area include all of the following: a. Create and maintain the business architecture, determine project scope, define the requirements risk approach, prepare the decision package, and track project benefits. b. Define the business need, conduct feasibility studies, prepare the decision package, and determine organizational readiness. c. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, define the solution scope, and develop the business case. d. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, help stakeholders understand new business capabilities, and develop the business case.

Answer c. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, define the solution scope, and develop the business case. From definition and NGASC mnemonic. BABOK Section 5 Overview.

Question 3. Root cause analysis is a technique used with which of the following aspects of enterprise analysis: a. Defining the business goals and objectives. b. Determining the gap in capabilities an organization has. c. During SWOT analysis for determining weaknesses and threats. d. Determining the business need.

Answer d. Determining the business need. Business needs are problems or opportunities, so root cause analysis will help determine the underlying cause or source of a problem. That is another way of describing “business need”, making this the right answer. BABOK 5.1.5.

Question Studying an existing enterprise architecture and doing document analysis will help the most with which aspect of enterprise analysis: a. Define business needs, particularly understanding business goals and objectives. b. Define business needs, particularly understanding a business problem or opportunity. c. Assess capability gaps, particularly understanding the current capabilities of the enterprise. d. Assess capability gaps, particularly assessing capability requirements.

Answer c. Assess capability gaps, particularly understanding the current capabilities of the enterprise. Understanding the current state and capabilities is needed in order to find and analyze the gaps. Enterprise architecture is an input to this task, and document analysis is a technique for doing it. BABOK 5.2.4 and 5.2.5.

Question 5. For which of the following tasks or elements would it be most appropriate to generate alternatives during enterprise analysis: a. Assess new capability requirements. b. Determine solution approach. c. Determine implementation approach. d. Define solution scope.

Answer b. Determine solution approach. Alternative generation is listed as an element of the task Determine Solution Approach. Generating alternatives during this task helps to find the optimal solution to meet a business need. BABOK 5.3.4.

Question 6. Comparing an organization's products, processes, performance, or other measures against similar organizations. a. Estimating Techniques b. Benchmarking c. Scope Modeling d. Functional Decomposition

Answers b. Benchmarking is a technique for learning from key competitors and from an industry as a whole. Benchmarking aims to discover industry best practices, and to recommend which ones to adopt. Competitive analysis is one form of benchmarking. It focuses on comparing an organization's own characteristics against features and functions that key competitors have, to determine changes needed to meet or exceed the competition.

Questions 7. Clarifies the business need, identifies stakeholders, and projects the potential benefits that a proposed solution will have. a. Root Cause Analysis b. Benchmarking c. Feasibility Analysis d. Problem or Vision Statement

Answer d. Problem or Vision Statement Clarifies the business need, identifies stakeholders, and projects the potential benefits of a proposed solution to address the business need. A typical problem statement consists of: Define the problem/situation. Who is affected by the problem? How the problem impacts each category of stakeholder. Provide the key benefits produced by solving the problem.

Question 7. Compares the desired state of an organization against its current state, to determine changes needed. a. Feasibility Analysis b. Gap Analysis c. SWOT Analysis d. Problem or Vision Statement

Answer b. Gap Analysis Gaps are the differences between the current and future states. Gap analysis compares the states to identify differences between them. It can then be determined whether the organization has the capability to address the business need, or whether a project is needed to add the capability.

Question 8. You are defining a business problem and brainstorming with a group of stakeholders. The techniques you use analyze cause and effects, what techniques are you using? a. the five whys b. brainstorming c. context diagram d. Fishbone diagram

Answer d. Fishbone diagram BABOK 9.25.3 page 202

Question 9. What is the solution scope comprised of? a. time and schedule b. strengths and weaknesses c. features and functions d. determines the scope of the software application

Answer c. features and functions BABOK 5.4 page 91

Question 10. What is the purpose of the implementation approach? a. defines how the business will accept the solution b. how the solution approach will deliver the solution scope c. is not applicable to business analysis d. determines the scope of the software application

Answer b. how the solution approach will deliver the solution scope BABOK 5.4.4.2 page 93

Resources A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 The Agile Extension to the BABOK® Guide, November 2011 http://www.flashcardexchange.com/cards/ba bok-chapter-5-enterprise-analysis-2230091