Transforming Wisconsin’s Workforce System Department of Workforce Development 12/24/2018

The current job center system In 1984 DWD, with the assistance of one-time federal demonstration funding, issued grants to local communities to develop the one-stop system, supporting multiple employment related programs in one location Today, the system includes 38 comprehensive and approximately 40 satellite job centers, serving both job seekers and employers 12/24/2018

Current job seeker services: At the Job Center Job Center Resource Room – staff assistance with on-site job seeking information, information on support programs such as child care, Food Share, and training programs, 725 staff assisted job referrals per month Employment workshops – resume writing, interview techniques, older workers Skill assessments – on an as needed or requested basis Access to adult basic education and employment training on-site Referral to training providers – tech colleges, private and other Through the Internet Self-Service Internet access anywhere (from home or any location) for labor maret information, job listings JobNet – approx 15,000 job listings per month, plus education & training links Job search assistance – approx18,000 computer users, 20,000 - 25,000 self initiated job referrals per month WORKNet 12/24/2018

Current employer services: At the Job Center Assistance with employee recruitment, application screening, and job fairs Specialized job seeker assessment Dislocated worker assistance at employer site or job center Labor law clinics and on-site employer events such as business forums Through the Internet Listings of employer job openings through JobNet Business WORKNet and other resources Labor Law Information at locations throughout the state 12/24/2018

The challenge today Since the job center system was created in 1984, much has dramatically changed – Technology – cell phones, Internet, job boards Globalization – foreign competition for jobs has increased Specialized skill demand – jobs require more technical education for skills Labor and skills shortages in certain industries – welding, health care, manufacturing, technology, skilled trades, etc. Aging workforce – boomers approaching retirement Federal employment and training resources have been cut 56% over twenty years and they continue to decline Our workforce system must focus on skills identification and matching to meet the demands of the 21st century The challenges of today require us to look at new strategies and methods to deliver services 12/24/2018

DWD’s Vision : Transform the workforce system to meet the needs of employers, employees and job seekers to prepare workers for tomorrow’s economy. How will Wisconsin modify its current delivery system to meet this vision? 12/24/2018

Enhanced services to employers may include: Regional Business Services Teams aligned with the 7 GROW regions rather than 38 job centers; regional teams will provide a regional approach to local workforce issues, and expertise for an entire region, aligning with economic development efforts and programs Employee retention services to assist employers in keeping workers through case management retention services after initial placement Regional Account Reps established to ensure simplified access to full range of workforce services including recruitment, placement, training, and economic development Expanded Virtual Services to potentially include Linkages to training education agencies and economic development resources through labor law information and tutorials on-line Using new skill assessment tools through the Internet (or on-site), candidates will be more fully screened and their skills will be identified to match the job before referral to employer On-line job applications A Single Point of Contact at regional level may be set up to find answers to employment needs 12/24/2018

Job seeker enhancements will include: Bring services directly to customers wherever they are Provide consistency in service delivery statewide Expand access to services 24x7 by using technology from outside the walls of the job center Career counseling over the phone or Internet Self service skill-screening tools accessed by the Internet Delivery of workshops for job seekers over the Internet or through pod casts or other electronic media Access to career pathways to skilled employment Enrollment in training clusters, or modules, that secure entry level employment, and offer opportunities to continue education towards higher wage positions within a specific industry 12/24/2018