OCS Direct SIP: Interoperability with IP-PBX 3/31/2017 8:08 PM OCS Direct SIP: Interoperability with IP-PBX Desmond Lee Principal Consultant BT Switzerland www.leedesmond.com © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Agenda Terminology Review Legacy PBX to VoIP 3/31/2017 8:08 PM Agenda Terminology Review Legacy PBX to VoIP UC Voice Components in OCS 2007 R2 Voice Deployment Scenarios Interoperability –Today and Beyond Direct SIP with IP-PBX Demo SIP Trunking Q&A © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Telephone System 3/31/2017 8:08 PM Terminology Review Telephone System PBX: Private Branch Exchange POTS: Plain Old Telephone Services Switch: PBX Node: specific PBX in a network Trunk: interconnects PBX or gateway to other PBX system, gateway or PSTN © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Telephone System 3/31/2017 8:08 PM Terminology Review Telephone System IP-PBX: IP based PBX Hybrid: IP-PBX supporting VoIP & analog (TDM) Gateway: connects and translates between different network types DTMF: tone generated from touchtone phone that is transported in RTP stream by default PSTN: Public Switched Telephone Network © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Telephony 3/31/2017 8:08 PM Terminology Review Telephony Digital Voice Circuits ISDN Basic Rate Interface (BRI) 2(B)*64kbps + 1(D)*64kbps channels, 128kbps ISDN Primary Rate Interface (PRI) T1: 24(B)*64kbps + 1(D)*64kbps channels, 1.544 Mbps (USA) E1: 30(B)*64kbps + 1(D)*64kbps channels, 2.048 Mbps (Europe) Signaling Channel Associated Signaling (CAS): takes place within the voice channel itself Common Channel Signaling (CCS): out-of-band, separate dedicated channel © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Signaling Protocols 3/31/2017 8:08 PM Terminology Review Signaling Protocols SS7: used in PSTN to connect central offices (CO) Integrated Services Digital Network (ISDN) QSIG: ISDN-based signaling protocol used to connect different PBXs from multi-vendors Cisco’s Skinny Client Control Protocol (SCCP) Media Gateway Control Protocol (MGCP) H.323: ITU H.32x standard protocol suite (H.225, H.245) SIP: Session Initiated Protocol (IETF Multi-party Multimedia Session Control) MGCP = RFC 2705, 3660, 3435, 3661 SIP = RFC 2543, 3261, 3665 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Audio Codecs 3/31/2017 8:08 PM Terminology Review Audio Codecs G.711: ITU standard voice codec 64kbps a-law in Europe and ROTW mu-law in North America and Japan G.729: compresses voice stream down to 8kbps Internet Low Bit Rate Codec: enables gradual voice quality degradation (iLBC) RTAudio: Microsoft’s dynamic codec Other ITU G-Series audio codecs: G.726, G.728, G.723, GSM Full Rate Codec (GSMFRC) variable bit rate codecs G.711 = PCM analog scheme at 8KHz sample rate with 8 bits per sample © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Media Transmission Protocols 3/31/2017 8:08 PM Terminology Review Media Transmission Protocols Real-time Transport Protocol (RTP) defines a standardized packet format to deliver audio and video over data network directly between endpoints no defined standard TCP or UDP port to communicate RTP Control Protocol (RTCP) primary function is to report back on the QoS provided by RTP e.g. lost packets, jitter, latency, etc. also delivers control information for individual RTP streams RTP and RTCP were built on top of UDP. Both are described in IETF RFC1889 and 3550. In a Cisco environment, UDP ports in the 16,384 to 32,767 range are used (RTP odd, RTCP even). © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Terminology Review Media Transmission Protocols 3/31/2017 8:08 PM Terminology Review Media Transmission Protocols Compressed Real-time Transport Protocol (cRTP) suppresses sending of redundant header information in every packet in a VoIP stream (“compression”) reduces overhead for RTP traffic = reduces delay Secure Real-time Transport Protocol (sRTP) provides encryption, message authentication and integrity, and replay protection to RTP likewise, Secure RTCP (sRTCP) protects RTCP cRTP = RFC 2508, 2509 and 3545 sRTP = RFC 3711 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Overview of PBXs Legacy PBX to VoIP TDM PBX PSTN User workspace PBX phone x99999 PC +1 425 70xxxxx IP Hybrid PBX User workspace IP Phone x99999 PC +1 425 70xxxxx PSTN Hybrid TDM PBX IP IP PBX User workspace IP Phone x99999 PC +1 425 70xxxxx PSTN IP

QoE Monitoring Archiving UC Voice Components QoE Monitoring Archiving CDR Remote Users Network Perimeter Federated Businesses Front-End Server(s) (IM, Presence) Inbound Routing Outbound PSTN Backend SQL server Exchange Server 2007 UM Voicemail UC endpoints Active Directory Voice Mail Conferencing Server(s) PBX (SIP-PSTN GW) Access Server Data Audio/Video SIP Mediation Server PRI

UC Open Interoperability Program 3/31/2017 8:08 PM UC Open Interoperability Program Microsoft Unified Communications Open Interoperability Program (OIP) for enterprise telephony infrastructure Program to qualify 3rd party SIP-PSTN gateways, IP-PBXs and SIP Trunking services for interoperability with OCS 2007 R2 http://technet.microsoft.com/en-us/office/bb735838.aspx © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Voice Deployment Scenarios Slide Objective: Quickly review OCS Dial Plan concepts and components Standalone Co-Existence Gateway Direct SIP Dual Forking Dual Forking with RCC Available & Supported Consult TechNet site for the latest info: http://technet.microsoft.com/en-us/office/bb735838.aspx

Back-to-back IP/PSTN Gateway 3/31/2017 8:08 PM Back-to-back IP/PSTN Gateway PSTN OCS 2007 R2 End-Points G.711/ TCP QSIG (media) G.711/ TCP RTAudio/ TLS PSTN Signaling RTAudio/ TLS PSTN Media OCS 2007 R2 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voicemail Routing Mediation Server SIP/TLS Existing PBX Or IP-PBX SIP/PSTN Gateway PSTN/SIP Gateway SIP/ H.323 QSIG (signal) SIP/ TCP SIP/ TLS Unified Messaging Exchange Server 2007 SP1 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Media Gateways PBX Connectivity 3/31/2017 8:08 PM Media Gateways PBX Connectivity Connect VoIP and PSTN or PBX Translate TDM (circuit-switched based) protocols such as QSIG into packet-based protocols used in VoIP (such as SIP) Types of Media Gateway Basic Hybrid (Collocated) Works in conjunction with Mediation server © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Media Gateways Configurations 3/31/2017 8:08 PM Media Gateways Configurations UC Mediation Server Basic GW Appliance Basic Media Gateway Separate MGW appliance and Mediation Server roles TCP to TLS, G.711 to RTAudio Apply SRTP to media on UC side Hybrid Media Gateway MGW appliance running Mediation Server UC Mediation Server runs Windows Server 2003 SP1 Native support: SIP over TLS, SRTP, RTAudio Rich GW appliance hosting RTC (compatible) Media Server © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Mediation Server Functionality 3/31/2017 8:08 PM Mediation Server Functionality Connects OCS 2007 and SIP/PSTN Gateway or IP-PBX to provide IP telephony capability Translates SIP/TCP (gateway) to SIP/MTLS (OCS) Encodes/decodes RTP (gateway) to SRTP (OCS) Transcoding of media from G.711 (gateway) to RTAudio and SIREN 1:1 ratio between Mediation Server and Media Gateway © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Interoperability Issue 3/31/2017 8:08 PM Interoperability Issue Traditional PBX phone systems and commonly deployed IP-PBX do not understand or are not designed to process the plus sign Not all so-called SIP solutions are Standard SIP 3rd party IP-PBX or SIP/PSTN solutions do not qualify for Direct SIP interoperability with OCS in OIP primarily due to lack of RFC3966 standard compliance © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

E.164 Numbering Plan ITU Recommendation 3/31/2017 8:08 PM E.164 Numbering Plan ITU Recommendation Universally accepted, globally routable unique number Example: 41221234567 33169861234 12039876543 http://www.itu.int/rec/T-REC-E.164/en © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM RFC 3966 Defines the tel: URI and was created to enable numbering in the new world of SIP Encompasses E.164 covering both public and private numbering plan (phone-context) The plus + prefix is mandatory for global numbers to substitute the international dialing prefix All SIP compliant IP-PBX should conform to the RFC 3966 standard http://www.ietf.org/rfc/rfc3966.txt © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM Direct SIP Enables OCS 2007 to communicate directly with qualified OIP IP/PBX and SIP/PSTN devices An intermediary device in the form of a separate Media Gateway is not required Both ends of the SIP trunk converse using standard protocols like SIP over TCP, G.711 and RTP Does not require changes or an upgrade of existing non-RFC3966 conforming IP/PBX © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP PSTN OCS 2007 R2 End-Points OCS 2007 R2 Mediation Server 3/31/2017 8:08 PM Direct SIP PSTN OCS 2007 R2 End-Points G.711/ TCP RTAudio/ TLS PSTN Signaling RTAudio/ TLS PSTN Media OCS 2007 R2 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voicemail Routing Mediation Server SIP/TLS Existing PBX Or IP-PBX SIP/ TCP SIP/ TLS Unified Messaging Exchange Server 2007 SP1 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Specific versions tested or supported 3/31/2017 8:08 PM Direct SIP with IP-PBX Specific versions tested or supported Microsoft adapted R2 to support Direct SIP interop with IP-PBX, starting with CCM/CUCM* OCS R2 now supported in Direct SIP interoperability with CUCM (back ported to OCS 2007 RTM) * extend to more IP-PBX planned © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Specific versions tested or supported 3/31/2017 8:08 PM Direct SIP with IP-PBX Specific versions tested or supported Versions tested and supported by Microsoft: Versions successfully tested by customers: Other IP-PBX are being tested by customers and/or partners IP-PBX Vendor Product Versions tested Cisco CUCM 6.1 6.1.1.3000-2 CUCM 5.1 5.1.3.1000-12 5.1.3.3000-5 CUCM 4.2 4.2(3)SR3a IP-PBX Vendor Product Versions tested Cisco CUCM 4.2 4.2(1) CUCM 4.1 4.1(3)SR7 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Dial Plan – OCS Quick Review 3/31/2017 8:08 PM Dial Plan – OCS Quick Review Normalization Rules Convert numbers in various formats to standard E.164 format Location Profiles Set of normalization rules that applies to a particular location Phone Usage Records Call permissions and restrictions – used in both Policies and Routing Voice Policies Collections of phone usage records that are assigned to one or more users Routes Routing logic for calls to PBX and PSTN © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Cisco Terminology Quick Review 3/31/2017 8:08 PM Cisco Terminology Quick Review Partition Facilitates call routing by dividing route plans into logical subnets (applies route & translation patterns)* Calling Search Space An ordered list of route partitions that will be searched to complete a call. Translation Patterns Manipulate dial strings prior to routing the call. Used for inbound calls to CUCM (from OCS). Routes Routing logic for calls to PBX and PSTN (outbound traffic). * Based on organization, location and call type © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Phone Number Normalization Examples 3/31/2017 8:08 PM Phone Number Normalization Examples http://www.leedesmond.com/weblog/?p=507 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with Cisco Unified Call Manager 5 3/31/2017 8:08 PM demo Direct SIP with Cisco Unified Call Manager 5 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Step 1: Create a Partition 3/31/2017 8:08 PM demo Step 1: Create a Partition © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Step 2: Create a Calling Search Space 3/31/2017 8:08 PM demo Step 2: Create a Calling Search Space © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM demo Step 3: Create Translation Patterns for a Partition (inbound from OCS to CCUM) © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Outbound OCS to International PSTN call (TP#1) 3/31/2017 8:08 PM Direct SIP with IP-PBX Outbound OCS to International PSTN call (TP#1) PSTN .fr OCS 2007 R2 End-Points To: +14255551212 From: +33169864567 From: 33169864567 To: 14255551212 Strips + sign and presents dial string in a format that can be interpreted by IP-PBX. 4567 From: 169864567 To: 00014255551212 OCS 2007 R2 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voicemail Routing Mediation Server Existing PBX Or IP-PBX Translation Pattern : [^33]! Prefix Digits (outgoing calls) : 000 Called Party Transform Mask : Discard Digits : <None> Calling Party Transform Mask* : XXXXXXXXX * applies to FROM field © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Outbound OCS to National PSTN call (TP#2) 3/31/2017 8:08 PM Direct SIP with IP-PBX Outbound OCS to National PSTN call (TP#2) PSTN .fr OCS 2007 R2 End-Points To: +33155551111 From: +33169864567 From: 33169864567 To: 33155551111 Strips + sign and presents dial string in a format that can be interpreted by IP-PBX. 4567 From: 169864567 To: 00155551111 OCS 2007 R2 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voicemail Routing Mediation Server Existing PBX Or IP-PBX Translation Pattern : 33.XXXXXXXXX Prefix Digits (outgoing calls) : 00 Called Party Transform Mask : Discard Digits : PreDot Calling Party Transform Mask* : XXXXXXXXX * applies to FROM field © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Outbound OCS to internal IP-PBX call (TP#3) 3/31/2017 8:08 PM Direct SIP with IP-PBX Outbound OCS to internal IP-PBX call (TP#3) PSTN .fr OCS 2007 R2 End-Points From: 33169864567 To: 33169861234 Strips + sign and presents dial string in a format that can be interpreted by IP-PBX. 4567 From: 4567 To: 1234 OCS 2007 R2 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voicemail Routing Mediation Server Existing PBX Or IP-PBX Translation Pattern : 3316986XXXX Prefix Digits (outgoing calls) : Called Party Transform Mask : XXXX Discard Digits : <None> Calling Party Transform Mask* : XXXX * applies to FROM field 1234 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Step 4: Provision a SIP trunk 3/31/2017 8:08 PM demo Step 4: Provision a SIP trunk © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Step 5: Setup a Route Pattern (outbound CUCM to OCS) 3/31/2017 8:08 PM demo Step 5: Setup a Route Pattern (outbound CUCM to OCS) © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Outbound IP-PBX to internal OCS call (RP#1) 3/31/2017 8:08 PM Direct SIP with IP-PBX Outbound IP-PBX to internal OCS call (RP#1) PSTN .fr OCS 2007 R2 End-Points From: +33169861234 To: +33169864567 Normalization rules to insert + sign and manipulate digits. 4567 From: 1234 To: 4567 OCS 2007 R2 IM, Presence, Audio, Video, Conferencing, IVR Inbound Routing Outbound Routing Voicemail Routing Mediation Server Existing PBX Or IP-PBX Route Pattern** : [4-5]XXX Gateway or Route List** : Trunk_to_OCS (SIP Trunk) Called Party Transform Mask** : Calling Party Transform Mask : ** Outbound calls (TO field) 1234 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Step 6: Configure OCS for Direct SIP 3/31/2017 8:08 PM demo Step 6: Configure OCS for Direct SIP © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Update Packages OCS 2007/MOC* 3/31/2017 8:08 PM Direct SIP with IP-PBX Update Packages OCS 2007/MOC* Server Roles \ Patch Name Server. msp Mediation Server.msp UCMARedist .msp Communicator Standard Edition Server (Unique Front-end pool) X Enterprise Edition Server (Front-end) Proxy Server & Forwarding Proxy Server Director Server Edge Server (Access, A/V, Web Conferencing) Mediation Server MOC * OCS 2007 (RTM 6362.0) - KB 952783, 952780, 953659, 957707 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Modifications on Mediation Server 3/31/2017 8:08 PM Direct SIP with IP-PBX Modifications on Mediation Server Create %programfiles%\Microsoft Office Communications Server 2007\Mediation Server\MediationServerSvc.exe.config if not exist Set RemovePlusFromRequestURI to Yes and restart machine For R2, modify the WMI setting (default No) RemovePlusFromRequestURI toYes © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Direct SIP with IP-PBX Step-by-Step Summary 3/31/2017 8:08 PM Direct SIP with IP-PBX Step-by-Step Summary CUCM Step 1: Create a Partition Step 2: Create a Calling Search Space Step 3: Create Translation Patterns for a Partition (inbound from OCS to CUCM) Step 4: Provision a SIP Trunk Step 5: Setup a Route Pattern (outbound CUCM to OCS) Step 6: Configure OCS for Direct SIP © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM SIP Trunking Routes speech using VoIP technology over the IP backbone of a worldwide, enterprise-class carrier Eliminates investment (and maintenance) in costly legacy, PBX switches or TDM-based voice circuits that are often limited in scalability Key components IP-PBX or PBX with interface for SIP connectivity ITSP or SIP Trunk Provider to connect to PSTN (mobile, analog devices, etc.) ITSP = Internet Telephone Service Provider © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM SIP Trunking BT Partnership with Microsoft in the global TAP Program (BPOS)* BT OneVoice – global voice platform anchored on strong heritage of voice services (in/out bound) Planned availability 2009/2010 * Business Productivity Online Services on Microsoft Hosted services platform; one of only two worldwide enterprise partners © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Save the date for tech·days next year! 3/31/2017 8:08 PM Save the date for tech·days next year! 14 – 15 avril 2010, CICG © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Premium Sponsoring Partners 3/31/2017 8:08 PM Premium Sponsoring Partners Classic Sponsoring Partners © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3/31/2017 8:08 PM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

OCS Direct SIP: Interoperability with IP-PBX 3/31/2017 8:08 PM OCS Direct SIP: Interoperability with IP-PBX Desmond.Lee@swissitpro.com Principal Consultant BT Switzerland www.leedesmond.com © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Cisco Terminology Telephony 3/31/2017 8:08 PM Cisco Terminology Telephony Media Termination Point (MTP) bridges 2 voice streams using the same codec or different packetization periods enables both to be separately setup and torn down transcodes a-law to mu-law (vice-versa) On-net calls both endpoints communicate on same data network Off-net calls phone – VoIP router or PBX via Foreign Exchange Office or T1/E1 – PSTN – phone © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.