Discharge Planning at the QEH Sandra Roberts Discharge Planning Lead September 2015
“It’s a lot easier to get into hospital than it is to get out”
Contributors to Discharge Nursing staff Discharge Planning Team Medical staff Pharmacy OT/PT Transport Social services District nurses Community Matrons G.P.s Care agencies Care home staff Relatives and Carers Red Cross Voluntary Services
Challenges Patient expectations and experience Matching capacity with demand Increasing morning discharges Decreasing “on the day” delays Decreasing ‘Delayed discharges
Improvements Discharge Planning Team Good communication with CCG Care Homes Forum Ward Discharge Booklet Creation of Frailty ward
Future Changes E-discharge Discharge to Assess Nurse Facilitated Discharge Improved 7 day working Discharge planning training Improved links with the community-discharge planning and admission avoidance
Thank you