1. Right place, right time
Working to improve hospital discharge and prevent admissions in South Tyneside
South Tyneside Patient Reference Group
August 2016

2. Why look at discharge from hospital?

3. Community and voluntary sector support
Self care and support to stay at home
Emergencies and hospital
Primary care including community pharmacy

4. Getting Discharge right
Treat people with dignity, compassion and respect;
Their needs and circumstances to be considered as a whole – not just their presenting symptoms;
Involve people in decisions about their treatment and discharge;
To move smoothly from hospital to onward support available in the community; and
To know where to go for help once discharged.
Healthwatch England Special Inquiry: Safely home July 2015

5. Building the picture in South Tyneside
Voluntary sector
Step up/step down GP
At home
Primary care
A&E
Pharmacy
Hospital
Community teams
Who else?

6. Refining the local picture
An integrated nursing and adult social care discharge team
Shared assessment and discharge plans and consistent documentation in the community
Better early discharge planning
Assessment by one person and at the right time
7 day working for integrated discharge teams

7. Sense check! Thoughts Your experiences Things to keep Things to change
3. What’s missing?

8. Questions and contact