IAMFA Benchmarking Overview In 2017, we will be conducting the 16th annual benchmarking survey for museums and cultural institutions... Robert Lambe Facility Issues +1 (315) 601-6010 rlambe@facilityissues.com

Facility Benchmarking for Cultural Institutions This benchmarking group is designed for those who manage facilities for museums and cultural institutions. In the past 14 years, over 130 institutions from nine countries have participated. The survey is endorsed by IAMFA, the International Association of Museum Facility Administrators. Program Sponsors:

Benchmarking Steering Committee Monthly conference calls to: Adjust/update survey Identify new participants Format and layout of report Develop the Workshop agenda Always looking for ways to improve/add value Members: Brent Adams, Library of Congress Howard Evans, British Museum Jennifer Fragomeni, Exploratorium Kendra Gastright & Steve Hinz, Smithsonian Institution Patrick Jones, Art Institute of Chicago Guy Larocque, Canadian Museum of History Linda McMillian & Jack Plumb, National Library of Scotland Kevin Rellis, Natural History Museum-London Tony Young, Carnegie Museums

Benchmarking - What Is It? Bench . mark . ing: The search for industry best practices that lead to superior performance IAMFA Benchmarking Summary

Benchmarking Process: Update survey & reach consensus Benchmarking Partners Repeat Track Gather Data Implement Ideas Publish Comparisons Focus on Those That Appear Better 2016 IAMFA Benchmarking

IAMFA Benchmarking Participation 63 Cultural Institutions 2016 IAMFA Benchmarking

Why do institutions benchmark? Compare current performance with peers Justify additional staffing or budget Show performance trends Track sustainability Learn from each other 2016 IAMFA Benchmarking

IAMFA Benchmarking Program Components Survey & Report Enter your organization’s data into online survey forms Results are reported to quantify comparisons Shared Practices Meeting One-day workshop the day prior to annual IAMFA meeting Hear presentations & discuss issues of concern/best practices IAMFA Benchmarking Summary

IAMFA Benchmarks – Report Excerpt

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IAMFA Benchmarks – Report Excerpt

2016 Benchmarking survey was used to… Establish operating budget for new museums Establish staffing levels: new and existing Evaluate outsourcing options Evaluate energy targets Determine sourcing options for electricity Begin discussion on temperature/humidity set points 2016 IAMFA Benchmarking

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Benchmarking Workshop – 2016 Participants 2016 IAMFA Benchmarking

2016 Breakout Sessions Electrical Demand Sustainability Practices Safety Pest Control

Join us at the Annual Meeting... Benchmarking Program Information: FacilityIssues.com