Work Order System (work order search, emergency work orders)

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Presentation transcript:

Work Order System (work order search, emergency work orders)

Work Order System Work Orders- see, “Tips” slide or click here Work Order Search to confirm that a work order has been submitted to get the work order # of a previously submitted work order to follow up on the status of a work order(s) Emergency Work Orders situation requires immediate work in order to prevent injury or damage to students/employees or property after work order is created, call it in. (click here to go to emergency work orders slide) Prepared by Daniel G. Cantu

Work Order Search Opening Page… Start the same way as when submitting a work order Select “Work Order Search” Prepared by Daniel G. Cantu

“Work Order Search” Brings You Here… Leave this area Blank Prepared by Daniel G. Cantu

Selecting What You Want to See and How Many at a Time on the Screen… Status- Leave Blank to See All Work Orders How Many Requests Per Screen When Finished Click “Submit” Prepared by Daniel G. Cantu

A Status Report…! (status was left blank so everything will come up) Most current work order will be first. Click on Underlined work order # to open up that work order on your desktop Prepared by Daniel G. Cantu

Emergency Work Orders… Work Orders default is Medium. Emergency Call work orders are to be used only when the situation requires immediate work in order to prevent injury or damage to students/employees or property. Create the Work Order and Call it in. For Emergencies, Indicate Here Prepared by Daniel G. Cantu

Prepared by Daniel G. Cantu Tips To better serve you: be as specific as possible when completing the description block avoid submitting duplicate work orders (send a fax referencing the original request if your request has been rejected, been put on hold…and you do not agree send fax or email (include the work order #) If you find yourself having trouble please call me (Cynthia Sanchez) at 698-0574 and I will be more than happy to walk you through. We are still working with the company that provided this software in order to make it more “user friendly”. Any suggestions please don’t hesitate to call or email me. Prepared by Daniel G. Cantu