SAP Ariba Contacting Customer Support - Suppliers 11-Jul-18.

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Presentation transcript:

SAP Ariba Contacting Customer Support - Suppliers 11-Jul-18

Suppliers 1 2 Access SAP Ariba account via https://service.ariba.com/Supplier.aw/128491082/aw?awh=r&awssk=B.eeMGlw&dard=1 Click Help Center

Suppliers 3 3) Click Support

Suppliers 4 5 4) Populate Customer Support (in the I need help with text box) 5) Click Start

Suppliers 6 6) Click communication preference with SAP Ariba Customer Support

Suppliers 7 7 8 8 7) Complete the form (per the selected communication preference) 8) Click Submit

Suppliers 9 9 10 10 9) A confirmation message will appear (per the selected communication preference) 10) An email will be sent to the requestor confirming receipt of the form (per the selected communication preference)