Got Diversity. Get Inclusion! Presented by Warren Cook, BS, MBA, MS, SHRM-CP President & CEO of SymbianceHR Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Who are We? Professionals with diverse backgrounds with different subject matter expertise all working diligently to influence change for the greater good in our places of employment and in our community. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Why Have we Come Together Today? Enhance our competence and capability in influencing change in the workplace through inclusive strategies that enrich the culture, the engagement, and the competitive advantage of the organizations we are part of. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Why Have we Come Together Today? We want to do this regardless of our position, focusing on our ability to influence change far beyond the board room where the impact is equally critical to business growth and success. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Become a Champion of Change! My Goal Today Share my knowledge and insight with the audience to empower and motivate each and every one of you to recognize your ability to be the change you want, and to help you… Become a Champion of Change! Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Myths and Misunderstanding Diversity, Affirmative Action, and Inclusion Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Diversity Defined “the condition of having or being composed of differing elements” – Merriam Webster “the state or fact of being diverse; difference; unlikeness” – Dictionary.com Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Diversity - Misunderstood Bring us diversity since we are an all Caucasian team We are all men, we need women to be diverse We need more color in the leadership team We need younger employees Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Affirmative Action “an action or policy favoring those who tend to suffer from discrimination, especially in relation to employment or education; positive discrimination” – Dictionary.com “an active effort to improve the employment or educational opportunities of members of minority groups and women” – Merriam Webster Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Affirmative Action - Misunderstood Belief that every business must build an affirmative action program Quotas Must add minorities and females at all costs Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Inclusion “the act of including : the state of being included” – Merriam Webster and Dictionary.com Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Inclusion - Misunderstood Adding women or minorities to your leadership team Inviting younger team members to management meetings Establishing programs for one specific type of characteristic such as a women’s leadership group, a young professional team, minority mentoring program Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

The Diversity & Inclusion Strategic Business Model Practical Adjustments to Create Strategic Advantage Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

The Current Model – It’s Backwards Establish Diverse Workforce Build Diversity Program Spend Resources The goal of this model is to build a diverse workforce for the sole purpose of “having” diversity. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Recommended Strategic Model Competitive Advantage, Engagement, and Retention Implement Inclusive Strategies Recognize Existing Diversity Recommended Strategic Model This strategic model leverages the value of the workforce’s diversity to achieve greater business success. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

The Role of the HR Professional Educate Leadership and the Workforce Use unique competencies to identify and communicate when opportunities exist Design programs to leverage the existing diversity Become the Champion of Change Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Identifying Opportunities for Inclusion Planning Recruit and Onboard Deploy & Train Motivate & Engage Develop & Train Measure & Manage Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Case Studies of Inclusion Real World Examples of Success using Inclusive Strategies Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Case Study One Audit by the Chinese FDA Business Solution – Hire an interpreter Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Case Study One – My Solution Engagement / Successful Audit / Established Inclusive Culture Internal Staff Host Audit / Interpreter with Process Knowledge Chinese PhD R&D Chemist on Staff Case Study One – My Solution Achieved greater business outcome and success through an inclusive strategy to solve a business challenge. Benefits were far greater than just the short term audit results. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Become a Champion of Change! Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Case Study Two Bring us Diversity We are building a diversity council of our leadership team Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Case Study Two – My Solution Improved Stakeholder Value / Linked Operational Activities Disrupted Leadership Council – Implement Cross Functional Council Recognize Diversity of Thought Across Workforce Case Study Two – My Solution Educated leadership to further recognize the value of an inclusive approach to this business challenge. Far reaching benefits of this strategy. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Become a Champion of Change! Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Millennials in the Workforce Tips and Strategies to Engage and Leverage These Assets Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Millennials See the World Differently Older Generations Lens The Right Thing to Do, Compliance, Equality Based on various characteristics often recognized as the protected characteristics such as gender, race, religion, ethnicity, sexual orientation, and so on Creates a Critical Disconnect in Generations Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Millennials See the World Differently Millennial Lens Society is a melting pot and millennials do not view other individuals with the implicit biases and stereotypes older generations have Value knowledge, experience, and unique individual insights Creates a Critical Disconnect in Generations Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Creating an Inclusive Culture Leadership must demonstrate they value the diversity of thought from all generations Leadership must help educate the workforce on the challenges and value of viewing the world with a different lens Must recognize the value of effective knowledge transfer and the infusion of innovative and creative ideas Tolerance must be established on both ends Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Become a Champion of Change! Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Inclusion as a Competitive Advantage How to leverage Inclusion to Enhance your Business Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

5 Strategic Benefits to Inclusion Retention Employee Engagement & Satisfaction tied to Productivity Social Responsibility and Public Relations Market Share – Leveraging the Diverse Lens Risk Management to Mitigate Discrimination & Harassment Claims Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Final Thoughts & Wrap Up Inclusion as your culture Far beyond just the board room HR Professionals have a critical role to play Be the Change you Want I challenge all of you today to be a... Champion of Change Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018

Got Diversity. Get Inclusion! Retaliation is illegal; however, even without legal consequences, this type of conduct should also be reported. This behavior can also adversely impact one’s ability to perform his or her job, or have an adverse impact on one’s employment. It is important that if you feel that you are being retaliated against as a result of a charge or participation in an investigation, that you report it immediately to a member of management. Copyright © 2018 Warren Cook. All Rights Reserved. July 10, 2018