Web & Mobile Services Librarian Northwestern University We Took the Plunge. Now What? Update on a LibGuides Integration Project John Hernandez Web & Mobile Services Librarian Northwestern University

LibGuides @Northwestern Main Library adopted LibGuides in Summer 2008. Upgraded to V2 in Fall 2014 and CMS/LibApps in Summer 2016. Existence of guides not widely known, but when discovered they are universally appreciated. Course guides get lower usage than subject guides. 2018 LibTech Conference March 15, 2018

Goals for LibGuides Increase awareness, usage and satisfaction Provide support for instruction and learning needs at the course level Match course content to appropriate resources, tools, and expertise Create more opportunities for faculty-librarian contact 2018 LibTech Conference March 15, 2018

Canvas Integration Plan Worked with Academic & Research Technology. Began as pilot Spring 2017, we phased installation of LTI tool in late April. We use “auto-magic” with translation table for 1-to-1 match of each course to guides and subjects. A lot of work! If there is no course match, LTI loads a landing page that allows users to search for a guide. 2018 LibTech Conference March 15, 2018

Criteria for Determining Success Significant increase in overall LibGuides usage. 25% of guide traffic attributable to Canvas. Evidence of “word of mouth” among faculty. 2018 LibTech Conference March 15, 2018

Success Stories Since we began in the middle of the Spring Quarter, we compare the May-Feb period pre and post. Total number of sessions for 10-month period increased by almost a third from 200,435 to 263,715 visits. Modest but significant increase in referral traffic. 14% of referral traffic was via Canvas (4.4% of all sessions). Faculty awareness is slowly increasing. Requests to create guides for more courses are starting to come in! 2018 LibTech Conference March 15, 2018

Overall guide usage has gone up, but some of this is likely part of general upward trend. We haven’t reached the 25% goal for Canvas traffic, but we are seeing significant traffic. Faculty are noticing and asking for more course guides.

Things to Look At More Closely About 2/3 of traffic from Canvas is auto-loaded (mostly non- matching), but only 1/3 are user click-throughs. How to measure “indirect impact” or what traffic results from users becoming more aware of guides without going through course sites. 2018 LibTech Conference March 15, 2018

Next Steps Conduct a formal user study to observe students interacting within Canvas to learn how we might increase click-throughs. Develop some automatic updating of the matching table. Encourage more customized guide creation, especially for “non-traditional” course needs. Build on successes so far. 2018 LibTech Conference March 15, 2018

Thanks! John Hernandez Web & Mobile Services Librarian Northwestern University john-hernandez@northwestern.edu 2018 LibTech Conference March 15, 2018