SNA’s Certificate Program Your Path to Professional Growth

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Presentation transcript:

SNA’s Certificate Program Your Path to Professional Growth

What Tammy Posey Gained From Earning Her SNA Certificate: Greater Nutritional Knowledge Improved Management Skills Made Her Better at Her Job Better Understanding of USDA Regulations “There are some who might say, ‘What is in an SNA Certificate for me?’ And what is in it for me, is that it has given me the knowledge to help provide healthy meals to the children in my county.”

USDA Professional Standards are a key provision of the Healthy, Hunger-Free Kids Act of 2010, and are designed to help advance the field of school nutrition by establishing minimum hiring and annual training standards. The annual training standards help to ensure that all school nutrition personnel continue to develop their skills and expertise. Since Professional Standards is based on SNA’s Key’s to Excellence, Standards of Practice, SNA’s Certificate Program easily fits within the Professional Standards requirements.

REQUIRED ANNUAL TRAINING SFA managers 10 hours - SY 2016-2017 Part-time staff working an average of less than 20 hours/week 4 hours - SY 2015-2016 and beyond SFA directors 12 hours - SY 2016-2017 SFA staff 6 hours - SY 2016-2017 The annual training requirements were phased in for SY 15/16. These are the required annual training hours for SY 16/17, and beyond, by job level. For clarification, if an individual performs several jobs, he/she has to meet the annual training standards for the higher position.

SNA’s four Key Areas align with Professional Standards learning areas KEY LEARNING AREAS SNA’s four Key Areas align with Professional Standards learning areas 1. Nutrition 2. Operations 3. Administration 4. Communications & Marketing Did you know that the 4 learning areas in USDA Professional Standards are based on the 4 key areas in SNA’s Keys to Excellence standards and best practices? This is very important because it means that SNA’s programming is fundamentally aligned with Professional Standards. For as long as I can remember, all of SNA’s professional development programming has been based on the four key areas you see on screen.

Nearly 20,000 Certificate Holders Benefits of the Certificate Program Provides a career ladder you can use to advance in the field Adds credibility to your position and to your school's program Enhances professional image with supervisors, parents, and administrators Helps you to stay current on the latest issues and solutions related to your job Certificate can be earned more quickly than a degree or a credential Nearly 20,000 school nutrition professionals currently hold a certificate! Remember that there are real benefits to the certificate program! Such as: read from slide… www.schoolnutrition.org/certificate

What Lexi Edwards Gained From Earning Her SNA Certificate: Greater Understanding of Foodservice Provides a Refresher Course Made Her Better at Her Job Developed Teamwork “The SNA Certificate Program helps everyone align on Food Safety, Sanitation, and the general operations of a school kitchen. With the knowledge and skills learned we can better work together as a team and be more successful”

CERTIFICATE PROGRAM ALIGNED WITH USDA PROFESSIONAL STANDARDS CEUs for renewals are based on member type The initial requirements for each level have not changed at all except for one minor addition for Level 3– in other words, the nearly 20,000 SNA members with certificates continue to meet all requirements to earn a certificate. However, what has changed is that CEUs for renewing a certificate are NOW based on membership type. www.schoolnutrition.org/certificate

1 Hour of Training for 1 Continuing SNA CERTIFICATE & CREDENTIALING PROGRAM CEUs ALIGNED WITH PROFESSIONAL STANDARDS 1 Hour of Training for Professional Standards 1 Continuing Education Unit (CEU) The fundamental concept to remember is that one CEU for the certificate program (and for the credentialing program) is one and the same as 1 hour of training for professional standards. You do not need to do something different or extra for SNA CEUs.

CEUs FOR RENEWAL BASED ON MEMBERSHIP TYPE– LEVEL 1 SNA CEU Requirements for Level 1 Professional Standards Required Annual Training Hours Directors 12 CEUs 12 Hours Managers 10 CEUs 10 Hours Staff/Employees 6 CEUs 6 Hours Staff less than 20 hours 4 Hours State Agency Directors 15 CEUs 15 Hours For level 1, the current minimum requirement for renewal is 6 CEUs. This will remain the same minimum CEU requirement for employee level members who will need to meet 6 hours of annual training for professional standards in SY 16-17. And for staff who work less than 20 hours, while professional standards requires 4 hours of annual training, 6 hours are still required for the SNA certificate program. However, managers will now need to have 10 CEUs for renewal or 10 hours of training – this matches up with the SY 16-17 annual training hours required for professional standards. Directors will need to complete 12 annual hours of training for professional standards so they will need to complete 12 CEUs for renewal. State agency directors need to complete 15 CEUs and 15 training hours. Changes were effective July 1, 2015

CEUs FOR RENEWAL BASED ON MEMBERSHIP TYPE – LEVEL 2 SNA CEU Requirements for Level 2 Professional Standards Required Annual Training Hours Directors 12 CEUs 12 Hours Managers 10 CEUs 10 Hours Staff/Employees 6 Hours State Agency Directors 15 CEUs 15 Hours For Level 2, you will notice that CEUs are still based on membership type but everyone must meet a minimum of 10 CEUs for renewal. This is because level 2 is higher and requires more training hours to maintain. This is down from the previous minimum requirement of 12 CEUs. Changes were effective July 1, 2015

CEUs FOR RENEWAL BASED ON MEMBERSHIP TYPE – LEVEL 3 SNA CEU Requirements for Level 3 Professional Standards Required Annual Training Hours Directors 12 CEUs 12 Hours Managers 10 Hours Staff/Employees 6 Hours State Agency Directors 15 CEUs 15 Hours For Level 3, you will notice that CEUs are still based on membership type but everyone must meet a minimum of 12 CEUs for renewal. This is down from the previous minimum requirement of 18 CEUs. Changes were effective July 1, 2015

Updated SNA Certificate Guide! Page 3: New Certificate Program Submission Cover Sheet Page 7: Calculating CEUs and Training Hours A new May 2016 edition of the certificate guide is available for you to download summarizing the information we just reviewed. It’s available at the web address you see on screen www. schoolnutrition.org/certificate Also available for download are the separate application form and the NEW certificate program cover sheet, which is now required for levels 2 and 3 And for our SNA State associations, the guide and application have not been professionally printed but they are available to download, so you can print them out and hand them out at your state conferences. www.schoolnutrition.org/certificate

New REQUIRED Cover Sheet for Levels 2 & 3 NEW - Certificate Program Submission Cover Sheet for Levels 2 and 3 You now have two options when submitting required paperwork. 1. You may submit proof of ALL training documents along with the new cover sheet OR 2. Your manager may review your training and then sign the cover sheet providing confirmation. If your supervisor signs the cover sheet you DO NOT need to send all of the supporting documentation! You should ALWAYS keep a file of all training documentation in the event you are randomly selected for an audit. So let’s talk about the NEW Required Submission Cover Sheet. This new- REQUIRED- document for Level 2 and Level 3 submissions must be completed and turned in with the application. The cover sheet helps submitters to organize their submission and should help to guide them through the submission process Additionally, there are now two options when submitting the required paperwork for Levels 2 and 3 Option 1 requires the submission of ALL training document and the new cover sheet Option 2 requires the review and sign-off of the submission by the supervisor. This means that the supervisor is confirming that the submitter has all of the required documentation. If the supervisor signs the cover sheet submitters DO NOT need to provide all the supporting documentation! You should ALWAYS keep a file of all training documentation in the event you are randomly selected for an audit.

New REQUIRED Cover Sheet for Levels 2 & 3 So let’s talk about the NEW Required Submission Cover Sheet. This slide shows excerpts from Page 1 which requires the completion of some basic information The cover sheet also provides two submission options. Option 1 requires that all submission materials be submitted Option 2 allows the submitter to have their supervisor review the submission documentation and confirm that the requirements have been met by signing the attestation so that they do not need to submit all of the paperwork. The two options are clearly outlined for the submitter to note which option works best for them. REMEMBER you should ALWAYS keep a file of all training documentation in the event you are randomly selected for an audit. www.schoolnutrition.org/certificate

New REQUIRED Cover Sheet for Levels 2 & 3 Page 2 of the cover sheet requires the completion of some additional information along with a section for the submitter to confirm the number of training hours being submitted in each Key Area. www.schoolnutrition.org/certificate

New REQUIRED Cover Sheet for Levels 2 & 3 The last two pages of the Cover Sheet are for listing all the acquired training. As noted on the previous slide, the total number of hours entered on these pages are summarized on Page 2. The cover sheet is now required when submitting for levels 2 and 3. www.schoolnutrition.org/certificate

Bundling options for certificate program Ideally one full hour of training on same topic, but now you can bundle: 2 x 30 min trainings 4 x 15 min trainings SNA’s Certificate in School Nutrition Program also has momentum. Given the need for more flexibility, the Governing Council has allowed SNA members can now bundle shorter formats of 30 or 15 minute trainings to equal one hour for the certificate program. These must be on the same topic. Must Be Same Sub-Topic (i.e. all on allergies) www.schoolnutrition.org/certificate

Examples Calculating CEUs EXAMPLE, 30 minute trainings Training Title Examples Length Key Area Key Topic Subtopic Menu Planning: What You Need to Know 30 min (1000) Nutrition (1100) Menu Planning (1120) Plan cycle menus that meet all rules. Consider cost, equipment, foods available, storage, staffing, student tastes, and promotional events. Serving Healthy Meals Total training time 1 hour Accepted as 1 hour of training Calculating CEUs EXAMPLE, 15 minute trainings Training Title Examples Length Key Area Key Topic Subtopic Introduction to Menu Planning 15 min (1000) Nutrition (1100) Menu Planning (1120) Plan cycle menus that meet all rules. Consider cost, equipment, foods available, storage, staffing, student tastes, and promotional events. Maximizing Meals Meal Components, what works Steps to Successful Menu Planning Total training time 1 hour Accepted as 1 hour of training To further explain this concept, in the examples you will notice that the bundled training must be within the same subtopic area. You’ll see that the topic must be in the same subtopic area. Two 30-minute trainings in different subtopics will not count for the certificate program.

CERTIFICATE PROGRAM CEUs Professional Development Articles (PDAs) still count -maintain maximum of 3 per year 1 CEU (not 2) for teaching a course 1 CEU (not 2) for writing a magazine article We will continue to accept Professional Development Articles for CEUs and continue to allow for a maximum of 3 per year. These are tests at the end of School Nutrition magazine and there are some available on our website. These have all been matched up with professional standards topics. Additionally, we continue to allow CEUs for teaching a course and writing a magazine article – but 1, not 2. Again, for consistency with USDA professional standards. schoolnutrition.org/Certificate

Changes were effective AUDIT INFORMATION Random audit process You do not need to submit proof of documentation when renewing Only if you are randomly selected for an audit CEUs must be within your certificate period Level 1: 6 CEUs for renewal Level 2: 10 CEUs for renewal Level 3: 12 CEUs for renewal We will continue our random audit process. For SNA’s certificate and credentialing programs, you still do NOT need to submit proof of your annual training or CEUs for renewal unless you are randomly selected for an audit. Remember that the CEUs earned for renewal MUST be earned within your certificate year or period. Changes were effective July 1, 2015 www.schoolnutrition.org/certificate

Tracking Grids (if you do anything, do this!) CEU DOCUMENTATION Tracking Grids (if you do anything, do this!) Certificates of completion Copies of rosters College/Univ. transcripts Program agendas Registration confirmation letters SNA MyAccount record CEUs & Training The types of CEU documentation have note changed. However, we highly encourage you to complete a tracking grid as this will be very helpful for tracking professional standards training. This is very similar to what you have always done for SNA’s certificate and credentialing programs – but we suggest keeping a tracking grid too. www.schoolnutrition.org/certificate

Now let’s address some of the common FAQs being asked. Please note that the following questions pertain the SNA’s certificate and credentialing programs.

Frequently asked questions If you are the person giving the training, do you get any training hours for that? Yes, you get the time spent on the training if it is a minimum of on hour. For example, if you provide a two hour training course, you earn 2 CEUs or 2 training hours. Training hours only count for the first time you give that course. Read slide…

If it is very short training like 15 or 30 minutes, can it count? 15 minutes or more can count for USDA Professional Standards. NEW! For SNA programming, the Certificate & Credentialing Governing Council will allow bundling two 30-minute trainings and four 15-minute trainings on the same topic to count as one CEU. Can the 15 minute intervals be cumulative to add up to 1 hour for example? Yes. Read slide… Please note, however, that under 15 minutes CANNOT count for the SNA certificate program but can count for professional standards.

Frequently asked questions Does wellness programming count (weight loss, minimizing stress) No Remember that training must be directly job related and must fall under one of the four Key Areas Read slide… In talking with many state affiliates we have had good discussions around how a wellness walk or a Zumba session do not count either.

But… Can you carryover training hours from one year to the next? Excess hours can be carried over to an immediately previous or subsequent school year over a period of two school years. But… Check with your state agency This is a question we receive quite often. Read slide… While you can carryover some hours, it is up to the state agency how many hours can be carried over to the next year. Typically you cannot get all of your hours in one school year with the intention of not needing to earn hours the next year. Also, SNA certificate and credentialing programming requires that you earn your hours within the active year. www.SchoolNutrition.org/ProfessionalStandards

Frequently asked questions Do we have to code training? No, but it is recommended USDA Professional Standards coding based on learning objectives for all training Carefully review what counts towards CEUs for professional standards. You may have heard about “coding” – here is what this means. USDA has provided a list of topics and learning objectives that have been coded for professional standards. This is to help people more easily identify the category of training they have received. And for people providing training, this helps you categorize training based on the learning objectives. SNA fully supports this system and process. That said, we have become a lot stricter about what counts for CEUs. For example, a session on parliamentary procedures or understanding bylaws used to count toward SNA CEUs – and while this is an important association management topic – it does not have enough of a link to school nutrition or professional standards -- so programs like these no longer count for now.

What “proof of training” needs to be shown? Fill out USDA tracking grid or the SNA Training Tracking Tool Recommend maintaining a file with training agendas/certificates/conference tracking sheets etc.… Read slide…

What Luis Angel Morales-Salazar Gained From Earning His SNA Certificate: Developed Staff Teamwork Found His Career Path Became a Role Model for His Staff Networked with Foodservice Professionals “It’s all amazing. I found with the classes I took, I learned something new every single day, which I put to use in the kitchen every single day. The SNA Certificate training not only helped me learn about nutrition but also how to raise my student participation counts for lunch and breakfast.”

Get your SNA Certificate in School Nutrition in 3 easy steps! schoolnutrition.org/certificate

Level 1 Certificate Step 1 Step 2 Complete an 8 Hour Nutrition Education Core Course and an 8 Hour Food Safety & Sanitation Core Course Step 2 Send SNA your Completed Application, Payment and Certificates of Completion Let’s now look at what you need to qualify for each certificate level. Level 1 Step 1 Complete an 8 hour Core Course in Nutrition Education Complete an 8 hour Core Course in Food Safety & Sanitation Step 2 Complete the Certificate Application Send SNA The completed application, certificates of completion and payment

Level 1 Certificate Step 3 Celebrate! SNA will send you a letter confirming you have earned your Level 1 Certificate in School Nutrition! Note: You do NOT need to provide a copy of your high school diploma or GED Step 3 CELEBRATE! SNA will send you a letter confirming that you have earned a Level 1 Certificate in School Nutrition All documents can be downloaded at www.schoolnutrition.org/certificate *Note: You do NOT need a copy of your high school diploma or general equivalency diploma (GED)*

Level 2 Certificate Step 1 8 Hour Nutrition Education Core Course OR COMPLETE THE CORE REQUIREMENTS 8 Hour Nutrition Education Core Course OR 1 College Credit in Nutrition AND 8 Hour Food Safety & Sanitation Core Course COMPLETE THE KEY AREA REQUIREMENTS 15 Hours in Key Area 1 – Nutrition 20 Hours in Key Area 2 – Operations 20 Hours in Key Area 3 – Administration 15 Hours in Key Area 4 – Communications/Marketing To qualify for a Level 2 Certificate Complete the Core Requirements and the Key Area Requirements 8 Hour Nutrition Education Core Course OR 1 College Credit in Nutrition AND 8 Hour Food Safety & Sanitation Core Course COMPLETE THE KEY AREA REQUIREMENTS 15 Hours in Key Area 1 – Nutrition 20 Hours in Key Area 2 – Operations 20 Hours in Key Area 3 – Administration 15 Hours in Key Area 4 – Communications/Marketing

Level 2 Certificate (cont.…) Step 2 Send SNA your Completed Application Completed Certificate Program Submission Cover Sheet Option 1: Submit all training documentation, with a completed cover sheet Option 2: Submit supervisor signed cover sheet, training documentation not required High School Diploma OR High School Transcripts OR GED OR College/University Degree OR College Transcripts Payment Complete & submit to SNA the Certificate Program Application Form The completed, New, Certificate Program Submission Cover Sheet (for Levels 2 & 3) Option 1: Submit all training documentation, with a completed cover sheet Option 2: Submit supervisor signed cover sheet, training documentation not required High School Diploma OR High School Transcripts OR GED OR College/University Degree OR College Transcripts Payment *Note: You MUST submit a copy of your high school diploma or general equivalency diploma (GED)* Note: You MUST submit a copy of your high school diploma or GED

Level 2 Certificate (cont.…) Step 3 Celebrate! SNA will send you a letter confirming you have earned your Level 2 Certificate in School Nutrition! Step 3 - Celebrate! SNA will send you a letter confirming you have earned your Level 2 Certificate in School Nutrition!

Level 3 Certificate – Option A Step 1 COMPLETE THE COLLEGE REQUIREMENTS 8 Hour Core Course Food Safety & Sanitation 3 College Credits in Key Area 1 – Nutrition 3 College Credits in Key Area 2 – Operations 3 College Credits in Key Area 3 – Administration AND Key Area 4 – Communications/Marketing Step 2 Send SNA your Completed Application, Completed Cover Sheet, Payment, and College Transcripts Option 1: Send all proof of training documentation Option 2: Cover sheet signed by supervisor, do not need to send proof of training documentation There are two options to achieve Level 3. Option A – Step 1: Complete the Core Course and College Credit requirements 8 Hour Food Safety and Sanitation Core Course 3 College Credits in Key Area 1 – Nutrition 3 College Credits in Key Area 2 – Operations 3 College Credits in Key Area 3 – Administration AND/OR 3 College Credits in Key Area 4 – Communications & Marketing Step 2 - Send SNA Completed Application Completed Cover Sheet Option 1 – Send all proof of training documentation Option 2 – Send cover sheet signed by supervisor Do not need to send all proof of training documentation

Level 3 Certificate (cont.…) Celebrate! SNA will send you a letter confirming you have earned your Level 3 Certificate in School Nutrition! Step 3 Note: You MUST submit a copy of your college transcript. Unofficial college transcripts will be accepted. Step 3 - Celebrate! SNA will send you a letter confirming you have earned your Level 3 Certificate in School Nutrition!

Level 3 Certificate – Option B Step 1 COMPLETE THE CORE REQUIREMENTS 8 Hour Nutrition Education Core Course 8 Hour Food Safety & Sanitation Core Course COMPLETE THE KEY AREA REQUIREMENTS 35 Hours in Key Area 1 – Nutrition 35 Hours in Key Area 2 – Operations 45 Hours in Key Area 3 – Administration AND Key Area 4 – Communications/Marketing 15 Hours General Electives (any of the four key areas) The second option, Option B, to achieve Level 3 Option B – Step 1: Complete the Core Course and Key Area requirements 8 Hour Nutrition Education Core Course 8 Hour Food Safety and Sanitation Core Course 35 Hours in Key Area 1 – Nutrition 35 Hours in Key Area 2 – Operations 45 Hours in Key Area 3 – Administration AND/OR 15 Hours in Key Area 4 – Communications & Marketing 15 Hours in General Electives – Any of the four Key Areas

Step 2 Level 3 Certificate – Option B Send SNA your Completed Application, Completed Cover Sheet, Payment, and Option 1: Certificates of Completion Option 2: Signed Cover Sheet AND Copy of your College Transcripts Step 2 - Send SNA Completed Application Completed Cover Sheet Option 1 – Send all proof of training documentation Option 2 – Send cover sheet signed by supervisor Do not need to send all proof of training documentation AND Copy of your College Transcripts Notes: You MUST submit a copy of college transcript. Unofficial college transcripts will be accepted.

Level 3 Certificate (cont.…) Celebrate! SNA will send you a letter confirming you have earned your Level 3 Certificate in School Nutrition! Step 3 Note: You MUST submit a copy of your college transcript. Unofficial college transcripts will be accepted. Step 3 - Celebrate! SNA will send you a letter confirming you have earned your Level 3 Certificate in School Nutrition!

Important FYI’s Core and initial requirement courses cannot date back further than five years from the date you apply. College courses can be used regardless of how many years ago they were completed. Please note that core courses cannot date back further than five year from the date you apply. College course can be used regardless of how many years ago they were completed.

Download the Program Guide & Forms Get Started Today!

What Paula Gualtieri Gained From Earning Her SNA Certificate: Acquired Confidence Advanced Her Career Created SNA Leadership Opportunities Networked with Foodservice Professionals “Earning the certificate allowed me to continue to grow, learn and meet people,”

© 2017 School Nutrition Association. All rights reserved. SNA’S CERTIFICATE PROGRAM NEW BRIDGE LEVEL Coming July 2018 INTRODUCTIONS Ask: Who has a certificate in school nutrition? Ask by level (optional) Ask: Who is interested in getting a certificate in school nutrition SNA is planning on launching a new bridge level in July 2018. Why? Well first some background… SNA’s Certificate in School Nutrition program currently offers 3 levels for school nutrition professionals to complete and approximately ¾ of all certificates are Level One In 2015, SNA made changes to the certificate requirements to align the program even more closely with USDA Professional Standards annual training requirements And because Professional Standards now requires annual training, SNA began exploring ways for members to have a more realistic professional development growth path and help them strive toward continued growth and experiences. www.schoolnutrition.org/certificate © 2017 School Nutrition Association. All rights reserved.

© 2017 School Nutrition Association. All rights reserved. Level 3 146 Hours Level 2 86 Hours CURRENT LEVELS BIG JUMP Level 1 16 Hours With the current levels, it is a big jump (70 hours) from Level 1 to Level 2. 70 hours represent A LOT of training hours, which based on talking to people at level 1, can be a barrier to people moving up a level in the certificate program – even though they WANT to move up and grow. CERTIFICATE PROGRAM New Bridge Level coming in July 2018! © 2017 School Nutrition Association. All rights reserved.

© 2017 School Nutrition Association. All rights reserved. REVISED PROGRAM Level 1 16 Hours Level 2 46 Hours Level 3 86 Hours Level 4 146 Hours The new Level 2 would require less hours (46 hours) than the current Level 2 requirement of 86 hours and would therefore be a more realistic opportunity for members who currently have a Level 1, who would like to continue their professional development. More details about the requirements for the new level 2 can be found in the Bridge Level Handout (hold up a copy of the document with yellow charts), but as a quick overview to apply you will need: Core Courses: 8 hours in Nutrition and 8 hours in Food Safety and Sanitation (you already have these if you have a current Level 1 certificate) Key Area Hours: 6 hours in each of the 4 key areas (Nutrition, Operations, Administration and Communications & Marketing), plus 6 hours of general electives GED/ High School Diploma CERTIFICATE PROGRAM New Bridge Level coming in July 2018! © 2017 School Nutrition Association. All rights reserved.

HOW TO PREPARE FOR THE TRANSITION Current Certificate – No Prep Needed! Level 1 – no changes Level 2 Automatic transition to new Level 3 Level 3 Automatic transition to new Level 4 If you currently have a certificate, no preparation or work is required during the transition except to renew! Although Level 1 Certificate Holders are not impacted by the transition, please encourage them to consider Level 2 Levels 2 and 3 will automatically transition to their new Level name in July. For example, current Level 3 certificate holders will become Level 4 certificate holders at renewal as the requirements are the same. It is a name change only! We realize it may be confusing at first but it will work out in the long run! You will be able to download an updated certificate from the My Account section of the SNA website after July 1.

HOW TO PREPARE FOR THE TRANSITION Interested in the “new” Level 2? But start building training hours now so you are ready to apply for the “new” Level 2 in July 2018! There is a lot of interest in this new level 2. If you are interested, you can go ahead and get a head start and begin taking training now based on the requirements needed to apply for the new level 2! The revised application and cover sheet will be in early July– remember at that point, you will need to have all the training done in order to apply for level 2! The application fee for the new Level 2 is $20 for members.

© 2017 School Nutrition Association. All rights reserved. TOOLS FOR YOU We have tools for you! We have a frequently asked questions and a document that tables the requirements for the new level 2 an help you understand how it fits in with the current levels. There is also a short video that walks through the changes. These can be found at www.schoolnutrition.org/newlevel www.schoolnutrition.org/newlevel © 2017 School Nutrition Association. All rights reserved.

© 2017 School Nutrition Association. All rights reserved. QUESTIONS? Contact SNA HQ certSNS@schoolnutrition.org www.schoolnutrition.org/certificate Questions – please check the SNA national website or contact the Certificate team at certSNS@schoolnutrition.org. www.schoolnutrition.org/certificate © 2017 School Nutrition Association. All rights reserved.