LoboCloud.unm.edu June 9 – 10, 2016 Presented by Damion Terrell - Systems Specialist - Virtual Infrastructure & Storage Luke Abeling – Systems/Network Analyst - Windows Enterprise Services

Agenda: ∙Pre-Bake Demo ∙Why are we here? ∙Brief of “What is LoboCloud?” ∙Current VM Request Process ∙Process Automation through LoboCloud ∙Diving into LoboCloud ∙Demonstrations ∙Support ∙Questions?

Why are we here? You have an interest or a need for requesting Virtual Machines You want to learn what’s new with LoboCloud You have done so through UNM IT, Amazon, etc. Understanding the benefits of Virtual Machines over physical Backups Disaster Recovery Availability Support Learn about the delivery of Virtual Machines through UNM’s Private Cloud

IT – Service Catalog: Hosting – Virtual Machines & LoboCloud Automation Center Virtual Machines can help departments or individuals manage their software without needing to maintain the underlying operating system, hardware and infrastructure. This allows departments to focus their staff's efforts towards their specialty while offloading the cost of day-to-day infrastructure maintenance to IT. Base Configuration $100/month for maintenance for LoboCloud provisioned machines including base OS requirements of storage, cpu, and Memory; and 7 days of nightly snapshot backups. Add-Ons include: Additional Storage: $16.66 / 250 GB; CPU: $25/per CPU; Memory $8.33/per GB

What is LoboCloud? (Fastinfo #7059) LoboCloud allows authorized customers to rapidly build and manage new virtual machines to their specifications. Using VMWare‘s vRealize Automation Center (vRA), UNM – IT’s LoboCloud provides a secure portal to the IT Private Cloud, streamlining the New Virtual Machine (VM) request process. Once “On-Boarded”, customers will be able to spin up new VM within minutes. Active Directory joined Windows Servers and Red Hat Enterprise Linux. Requested by Department Organizational Unit Administrators, aka OU Admins. Note: The LoboCloud Automation Center does NOT yet offer mysql databases, sql server, and large storage (> 1 TB) requests.

Traditional Virtual Server Request Who has ever requested a Virtual Server from IT? How long did it take? Was it an easy process? Were there setup fees?

IT VM Provisioning Flow Chart Sample workflow for creating virtual file server:

Automating the Process: Over 100 manual steps to provision a VM Streamline the process through LoboCloud Using VMWare Applications to automate manual processes Cutting down provisioning time Cutting out the setup fees

Is access to the LoboCloud restricted or controlled in some way Is access to the LoboCloud restricted or controlled in some way? (FastInfo #6995) Access requires you must be on a “UNM Trusted Network” On-campus wired networks Rules apply to: VM Management access via RDP (Windows) / SSH (Linux) WebUI / Remote Console via WebMKS (HTML 5 console) Manager Approvals Virtual Private Network (VPN) required from: Wireless Networks Dorms Off-campus

How do I gain logon access to LoboCloud? (FastInfo #7057) For authorized access to the LoboCloud URL or self-service portal site, first complete an Access Form at Help.UNM. Please visit help.unm.edu (link located at bottom of this FastInfo) and search for the keyword, "LoboCloud.“ Then select: Business Line: Accounts & Access Category: Enterprise Applications: General Service: LoboCloud Request: Type: New

The OnBoarding Process: “OnBoarding”is a one-time setup process Identify your Department’s “Tech Support / Sys Admin” aka OU Admin Identify who can approve purchases for your department Provisioning Account creation Actions that will take place in your Active Directory Organizational Unit Set Server OU Permissions LoboCloud Access Groups Provisioning Groups, Reservations, and Blueprints

Requesting a VM & Approval https://lobocloud.unm.edu/vcac/org/UNMHosted/

Approval Request Example

Approve Request Example

LoboCloud Web Interface https://lobocloud.unm.edu/vcac/org/UNMHosted/ Home Catalog Items Requests Inbox

LoboCloud Web Interface https://lobocloud.unm.edu/vcac/org/UNMHosted/ Home Catalog Items Requests Inbox

LoboCloud Web Interface https://lobocloud.unm.edu/vcac/org/UNMHosted/ Home Catalog Items Requests Inbox

What does the status of my machine mean in LoboCloud? (FastInfo #7100) Description User Action Pending Approval Approval process in progress... Please see your approval manager to complete this process. In Progress Machine is being cloned by Virtual Center. No action required. Wait for LoboCloud to complete process. …… Other Status Exist May or May Not require further action. Successful Machine is ready to use. None. The machine is ready to use.

My Machines (Items): Actions Menu Connect using RDP Power on/off Reboot Reprovision Destroy …

Demonstrations: LoboCloud Dashboard Navigating the Dashboard options New Request Options Machine Cycles Connect to New Machine via RDP / SSH or Web Console

What’s Next? ∙Version Control (snapshots that auto-delete based on SLA) *High Priority ∙Access to currently deployed VMs (Import into LoboCloud) *High Priority ∙Multi-Tenancy / Network & Security through NSX ∙vRealize Business and Automated Billing - Hot reconfiguration of CPU, Mem, Storage - Billing by the day ∙Upgrade to vRealize Automation version 7 ∙All-The-Things-As-A-Service (Storage, Applications, Desktops, File Restores, etc)

Summary: Why were we here Brief of What LoboCloud is Defined the current VM Request Process Automation through LoboCloud Diving into Using LoboCloud Support Questions?

IT Online Support: IT – Service Catalog: Hosting - Virtual Machines and LoboCloud Automation Center http://it.unm.edu/servicecatalog/service.php?service=230 FastInfo.unm.edu search for LoboCloud What is LoboCloud? What is a LoboCloud Access group? Is access to the LoboCloud restricted or controlled in some way? More information and how-to videos are available