2003 Student Satisfaction Survey

Administered to 220 randomly selected lecture & lab courses, including courses from all campuses and all levels A total of 3,053 surveys were completed The gender and race/ethnicity of the respondents was representative of the spring 2003 enrollment Students attending the Boca campus were slightly under-represented in the sample. Juniors and graduate students were over-represented.

How has your FAU experience met your expectations?

MOST likely to be enthusiastic about their FAU experience : Graduate students College of Education students Students who previously attended another college or university LESS likely to be enthusiastic about their FAU experience: Honors College students College of Arts & Letters students First-time in college students

How has your FAU experience met your expectations?

Was FAU your first choice? (Percent responding “yes”)

What factors were important in your decision to attend FAU What factors were important in your decision to attend FAU? (FTIC students)

Do you intend to transfer to get your degree?

Common reasons for wanting to transfer: To attend the school of first choice To get a degree from a more recognized school For a program not available at FAU To have more choices and better course availability For a better campus environment and college experience

Number of hours employed per week

Courses in your degree program Poor Fair Good Excellent

Availability of courses in your degree program Poor Fair Good Excellent

Availability of courses in your degree program Poor Fair Good Excellent

Availability of courses in your degree program Poor Fair Good Excellent

Quality of courses in your degree program Poor Fair Good Excellent

Quality of courses in your degree program Poor Fair Good Excellent

Instructors in your degree program Poor Fair Good Excellent

Availability of instructors in your degree program Poor Fair Good Excellent

Availability of instructors in your degree program Poor Fair Good Excellent

Availability of instructors in your degree program Poor Fair Good Excellent

Quality of instructors in your degree program Poor Fair Good Excellent

Quality of instructors in your degree program Poor Fair Good Excellent

Availability of Advising: Poor Fair Good Excellent

Quality of Advising: Poor Fair Good Excellent

Quality of advising in college advising office: Poor Fair Good Excellent

Quality of advising in by faculty: Poor Fair Good Excellent

Freshman advising services Poor Fair Good Excellent

Distance learning courses Poor Fair Good Excellent

Honors courses Poor Fair Good Excellent

Library services Poor Fair Good Excellent

Computer services Poor Fair Good Excellent

Places to study Poor Fair Good Excellent

Food service Poor Fair Good Excellent

Campus bookstore Poor Fair Good Excellent

Tutoring services Poor Fair Good Excellent

Psychological counseling services Poor Fair Good Excellent

Career development services Poor Fair Good Excellent

Student employment services Poor Fair Good Excellent

Student health services Poor Fair Good Excellent

International student services Poor Fair Good Excellent

Disabled student services Poor Fair Good Excellent

Recreational and intramural programs Poor Fair Good Excellent

On-campus housing Poor Fair Good Excellent

Satisfaction with: Very dissatisfied Very Satisfied Dissatisfied

Satisfaction with: Very dissatisfied Dissatisfied Satisfied Very

Satisfaction with: Very dissatisfied Dissatisfied Satisfied Very

Satisfaction with class size: Very Satisfied Very dissatisfied Dissatisfied Satisfied

Satisfaction with faculty concern for your progress & success: Very dissatisfied Dissatisfied Satisfied Very Satisfied

Satisfaction with opportunities for participation in faculty research projects: Very dissatisfied Dissatisfied Satisfied Very Satisfied

Satisfaction with helpfulness of campus non-teaching staff Very dissatisfied Dissatisfied Satisfied Very Satisfied

Satisfaction with helpfulness of campus non-teaching staff Very dissatisfied Dissatisfied Satisfied Very Satisfied

Satisfaction with feelings of safety & security on campus: Very dissatisfied Dissatisfied Satisfied Very Satisfied *The Dania Beach campus was not included in the 2000-01 Student Satisfaction Survey

Representative comments, 2003 Student Satisfaction Survey Offer more courses at the Davie Campus Offer a wider variety of courses at the Davie Campus Offer more evening classes with later start times for students who work full-time Increase course offerings at Jupiter & Port St. Lucie campuses Scheduling of final exams is not convenient

Representative comments, 2003 Student Satisfaction Survey Courses need to be offered more often than once a year Parking fees are too expensive More parking is needed

Representative comments, 2003 Student Satisfaction Survey Plus/minus grading system should be eliminated Not all faculty members use the same grading system C- should be a passing grade in a student’s major, student should not be required to retake courses in their major if they receive this grade Fees are charged universally for things many students don’t use