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Strategic Challenge Value Time Long Term Re-invention - Achieve strategic portfolio - Transform costs by embracing new technologies - Prepare for new Paradigm Medium Term Growth - Grow core businesses - Build e-Commerce strength - Invest in growth businesses of the future Short Term Performance - Hold costs - Focus on core, eliminate tail - Consistency, reduce risk - Manage Capital 1 Deliver Performance and Optimise Portfolioand risk - 53% CI target Grow EVA (concept embedded throughout organisation see NAB’s announcement) Further reducing risk - Portfolio and business Cost Management – 53% CI target this year Turning around sub-optimal segments particularly in International Optimising capital structure Making progress towards 20% ROE target for 2001 Implementing stretch performance disciplines through out the group (main focus of last two years, centre role now resource allocation, execution left to managers, 2 Reinvent Business Straight through processing Web based Sales and Service Platform Web based origination platform * Achieve Strategic Portfolio Options Banking – 4 Pillars stays/ 4 Pillars goes { Alfinanz { Driven by Shareholder Value Offshore Expansion - cannot find value { 4 Invest in future Growth Businesses and Options Funds Management e-Businessses Time

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