Pat Barton Clayton State University SAP Appeals – Beginning to End 9/16/2018 2016 GASFAA Conference

Agenda Policy Overview Statistics Student Appeal Process Office Procedures SAP Agreement/Academic Plan Effectiveness Questions 9/16/2018 2016 GASFAA Conference

Policy Basic policy Includes all transfer hours accepted for credit Cumulative GPA of 2.0 Completion Ratio of 67% Maximum timeframe 150% of program length Includes all transfer hours accepted for credit Calculated each semester Warning for one semester Policy at http://www.clayton.edu/financial-aid/SAP 9/16/2018 2016 GASFAA Conference

SAP Statistics Based on approximately 10,000 with SAP status for 2015-2016 (not enrolled) Current status for those not meeting SAP 380 never appealed 157 appeal denied 85 prior appeal revoked 40 currently on appeal 1 appeal completed/graduated 14 now making SAP 9/16/2018 2016 GASFAA Conference

Student Appeal Process Download appeal form Submit completed form and documentation If approved, sign SAP Appeal Agreement (academic plan) Meet all terms of the agreement/academic plan SAPPacket_TitleIX.pdf 9/16/2018 2016 GASFAA Conference

Student Appeal Process Instructions provide Definition of mitigating circumstances Examples of acceptable and unacceptable circumstances Examples of acceptable documentation Information about appeal after having a prior appeal revoked Appeals received with no documentation are automatically denied 9/16/2018 2016 GASFAA Conference

Office Procedures Appeal logged into Banner and forwarded to coordinator First appeals prepared for committee Appeal scanned (if paper) Appeal saved to shared drive with appeal evaluation form Committee notified of appeals for review Committee 1 Academic Advisor 2 Center for Academic Success 2 Office of Financial Aid 9/16/2018 2016 GASFAA Conference

Office Procedures First Appeals Second Appeals or Max Hours Committee member reviews Committee member enters recommendation and rationale Coordinator checks periodically to identify those complete Completed appeals forwarded to Director Second Appeals or Max Hours Director reviews Director completes evaluation form with rationale 9/16/2018 2016 GASFAA Conference

9/16/2018 2016 GASFAA Conference

WARNING…. Although some of the following procedures are Banner specific, non-Banner schools can still follow the logic behind the workflow. 9/16/2018 2016 GASFAA Conference

Office Procedures Denied Appeals Update SAP requirement code Update SAP status (D/DD Committee/Director) Add a message if needed Send email notification Appeal decision (denied or approved) also available on web self-service (DUCK) 9/16/2018 2016 GASFAA Conference

Office Procedures Approved Appeals Update SAP requirement code to PENDING Add SAP agreement (academic plan) requirement Add message code (SAGR) Sending email notification Your request for an appeal for Satisfactory Academic Progress (SAP) has been tentatively approved. Final approval is dependent upon receipt of a signed Financial Aid SAP Appeal Agreement. Please come into the Financial Aid Office during regular business hours to review and sign your SAP Appeal Agreement. Once you have signed the SAP Agreement/Academic Plan, you will be placed on financial aid probation for SAP. 9/16/2018 2016 GASFAA Conference

Agreement/Academic Plan Basic plan with specific requirements tailored to individual student needs to regain eligibility Variables Minimum semester GPA Minimum credit hours per semester Number of semesters to complete Other criteria as needed Document 9/16/2018 2016 GASFAA Conference

Academic Plan Calculate required variables Raise Your GPA to calculate needed hours Formula to calculate completion ratio hours needed (.67 x attempted hours) – earned hours / .33 = round up Hours used are highest number GPA vs. RATIO Minimum hours required based on academic history Number terms required to complete 9/16/2018 2016 GASFAA Conference

Academic Plan Student reviews plan with someone in detail Student signs two copies – one for student and one for file Banner is updated SAP requirement satisfied SAGR requirement satisfied SAP status updated (A/AD Committee/Director) Details entered on ROANYUD Procedures 9/16/2018 2016 GASFAA Conference

9/16/2018 2016 GASFAA Conference

Academic Plan Run report after grades Determine if plan requirements met Update Banner accordingly 9/16/2018 2016 GASFAA Conference

9/16/2018 2016 GASFAA Conference

Effectiveness Fall 2015: 44 Appeals After Fall 2015 Grades Regained Eligibility: 11 (25%) Met Appeal Requirements: 10 (23%) Failed to Enroll: 1 (2%) Appeal Revoked: 22 (50%) 9/16/2018 2016 GASFAA Conference

Student Comments 9/16/2018 2016 GASFAA Conference

Your Turn 9/16/2018 2016 GASFAA Conference