Company ULTA Salon, Cosmetics & Fragrance Inc. (ULTA Beauty)

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Presentation transcript:

ULTA Beauty: Providing “All Things Beauty, All in One Place” with Help from SAP® Solutions​ Company ULTA Salon, Cosmetics & Fragrance Inc. (ULTA Beauty) Headquarters Bolingbrook, Illinois Industry Retail Products and Services Beauty products; salon and skin care services Employees 19,000 Web Site www.ulta.com Partner Service & Support organization Objectives Simple shopping experience grounded in trust and product expertise Fulfilling work environment for associates Community support through job growth and charitable initiatives Why SAP Long-term relationship with SAP Scalable solutions that keep up with growth Cloud and on-premise options for fast, flexible deployments Resolution SAP® Business Warehouse application powered by SAP HANA® for real-time data access and analytics SAP Point-of-Sale application for real-time inventory visibility SAP Mobile Platform to support custom-built mobile apps that enhance the shopping experience Procurement solutions from Ariba, an SAP company HR solutions from SuccessFactors, an SAP company, to support a rapidly growing network of stores Travel and expense management solutions from Concur, now part of SAP Future plans Increase personalization with the SAP Customer Activity Repository application Further connect stores and salons for even greater convenience and consistency 300% Increase in revenue since the first deployment of the SAP ERP application Simple Presentation of information to help customers choose what products are best for them Consistent Customer experience, whether online, via mobile app, or in the store Personalized Interactions with associates to meet every customer’s needs made possible by automating backroom activities Connected Touch points to maintain the customer relationship through every step of the shopping process “The term ‘connected beauty’ means a consistent view of information for our guests, whether via mobile app, our Web site, or in the store. It's difficult to know which brand or product to choose. Our SAP solutions make it simple for our customers and associates to navigate all that data.” Diane Randolph; Senior Vice President and Chief Information Officer; ULTA Salon, Cosmetics & Fragrance Inc. 38736 (15/12) This content is approved by the customer and may not be altered under any circumstances.