1. PostNL: Extending Business Reach with SAP® Cloud Platform API Management 
Company PostNL N.V. Headquarters The Hague, The Netherlands Industry Travel and transportation – logistics and postal services Products and Services Mail and parcel delivery in the Netherlands, Germany, Italy, Belgium, and the United Kingdom Employees 49,000 Revenue €3.46 billion (2015) Web Site Partner AppyThings B.V.
Objectives
Increase revenue by becoming the carrier of choice for online shops, trading platforms, and other business partners
Accelerate the delivery of customer-facing services, including billing
Why SAP
Fast and secure integration of third-party applications through the SAP® Cloud Platform API Management service
Simple, scalable, and secure way to create and manage application programming interfaces (APIs)
Resolution
Implemented SAP Cloud Platform API Management with the help of AppyThings
Developed APIs to integrate with a popular online trading platform and more than 30 other business partners
Published the PostNL service catalog through APIs, including a shipping cost calculator, bar-code generation, address and IBAN verification, delivery date check, and an app that indicates the nearest drop-off and pickup point
Benefits
Revenue growth, shorter time to value, and faster cash flow
Readiness to rapidly engage additional business partners
Better customer experience
5 hours Reduction in API implementation time per small business partner 10 hours Reduction in API implementation time per midsize business partner 15 hours Reduction in API implementation time per large business partner Improved Customer experience
“SAP Cloud Platform API Management supports us in quickly and securely onboarding our business partners. The integration of external applications no longer leaves a deep footprint in our IT landscape.” Iddo Bakker, SAP Platform Architect, PostNL N.V.
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