Balanced Scorecard Lia Torre Terri Leofsky Tory Kindlick Yoftahe Zewdu

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Presentation transcript:

Balanced Scorecard Lia Torre Terri Leofsky Tory Kindlick Yoftahe Zewdu Iyolo Mabila Rachel Katz

Company Overview

Company Overview Mission Vision Strategy

Balanced Scorecard

Goal = ? Measure: Target: Objective:

Goal = ? Measure: Target: Objective:

Goal = ? Measure: Target: Objective:

Goal = ? Measure: Target: Objective:

Internal Operations Goal: Reduce Inventory hold time Measure: Target: Objective:

Internal Operations Goal: Improve employee productivity Measure: units sold per hour, revenue per employee Target: Objective:

Internal Operations Goal: Reduce non-core activities Measure: Target: Objective:

Internal Operations Goal: Increase web presence and usage of b&n.com Measure: Target: Objective:

References http://news.cnet.com/Borders,-Barnes--Noble-take-separate-paths-to-profits/2100-1017_3-245231.html