Balanced Scorecard Templates

The Balanced Scorecard The Balanced Scorecard is a strategic planning and management method used to: align business activities to a vision and strategy of an organisation improve internal and external communications monitor organisational performance against strategic goals. The design of Balanced Scorecard concerns itself with: the identification of a small number of financial and non-financial measures referred to as Perspectives setting targets for the measures and then measuring them on a regular basis to determine success or failure.

Balanced Scorecard Indicator 1 Indicator 2 Indicator 3 Vision Financial Customer Organisational Capacity Internal Processes Vision

Balanced Scorecard Financial Internal Processes Customer Objectives Measures Initiatives Customer Objectives Measures Initiatives Internal Processes Objectives Measures Initiatives Vision Organisational Capacity Objectives Measures Initiatives

Typical Excel Balanced Scorecard Indicator Target Weight Description Value Financial Perspective Description KPI - 1 KPI - 2 KPI - 3 Financial Perspective   Total Performance in group Customer Perspective Description Customer Perspective Internal Processes Perspective Description Internal Processes Perspective Organisational Capacity Organisational Capacity Perspective

Financial Indicators Finance Objectives Measures Targets Initiatives

Customer Indicators Customer Objectives Measures Targets Initiatives

Internal Processes Indicators Objectives Objective 1 Objective 2 Objective 3 Measures Targets Initiatives

Organisational Capacity Indicators Objectives Objective 1 Objective 2 Objective 3 Measures Targets Initiatives

Integrated with a Strategy Map Vision Priority 1 Priority 2 Priority 3 Mission Strategic Priorities Strategic Results Business Objectives and Strategy Map Measures Targets Initiatives Financial ↑ ↓ Customer Internal Processes Organisational Capacity Professionalism - Commitment - Initiative - Team Work - Winning Mentality Increase Revenue Increase Profitability Reduce Costs Intrafocus Limited. Please do not copy without permission

A Different Approach Financial Internal Learning Vision: Mission: Customer Internal Learning

The Quickscore Application Software is not required to implement a Balanced Scorecard, but it does help. Furthermore a good software tool will allow user to: organise key metrics in a meaningful way display data and combinations of data provide management teams with a clear business overview allow users to input data easily and frequently Provide the means to ‘drill down’ to the underlying data should the need arise to question a specific activity Intrafocus recommends the Spiderstrategies Quickscore product to those companies that want to take a structured approach to rolling out Balanced Scorecards