Implications of IoT for Emerging Economies – Strategic Significance, Pitfalls, Challenges and Opportunities Rajeev Tatkar

Radical Shift in Service Delivery Landscape Agenda for the session Radical Shift in Service Delivery Landscape Strategic Significance of IoT for Emerging Economies Pitfalls in using IoT in Emerging Economies Challenges to the use of IoT in Emerging Economies Opportunities and beyond in Emerging Economies

Radical Shift in Service Delivery Landscape

Radical Changes in Technologies Technology Drivers for use of IoT Technologies Cloud Computing Data Analytics Machine Learning Artificial Intelligence Business Process Drivers New Business Processes Workflows and Work methods for new processes

Factors that drive the Need for IoT Reduced Time for Service Waiting Time for availing service Quicker results of diagnostic and other tests Reduced Effort to Obtain Service Effort of physical movement Effort for availing service Reduced Cost of and on Service Multiprocessing for service provider Lower cost of service for the service recipient

Strategic Significance of IoT for Emerging Economies

Meeting Millennium Development Goals MDGs Eradicate Extreme Hunger and Poverty Achieve Universal Primary Education Promote Gender Equality and empower women Reduce child Mortality Improve Maternal Mortality Combat communicable disease Ensure environmental sustainability Develop global partnership for development

Strategic Issues in Emerging Economies 80% of the worlds population resides in emerging economies with 45-50% of the total income of the world Few service providers where most patients are located Too many service providers where patients are capable of paying for the service Under equipped first point of contact of healthcare system for patient Quality of treatment of patients is limited by the capability and knowledge of barefoot health services provider in remote locations

Pitfalls in using IoT in Emerging Economies

Pitfalls for Technology Device Acceptability and hence long schedule of implementation Suitability of the devices for use under poor hygiene conditions Racial differences that may impact suitability, results and reference values Commoditisation of devices will also lead to commoditisation of data outputs from devices with implications for Privacy Security Misinterpretation Misuse of data

Pitfalls for data and Legal framework IoT data security and privacy are concerns that certainly will get mainstream IoT has the potential to collect data without the knowledge of the person providing the data. It can be legally complex particularly for Emerging Economies, if the data is being transmitted to other countries and used elsewhere Mechanisms to control the usage of data

Challenges to IoT in Emerging Economies

The new set of challenges Challenges for IoT The new set of challenges Data Velocity Data Volume Data Validity Poor Data Connectivity Low quality of back-end infrastructure IoT Devices and its underlying infrastructure needs to Enable, Ensure and Enhance capabilities of systems

Challenges for IoT devices The challenges for IOT devices in emerging economies IoT Devices that are appropriate to the levels of income IoT Devices that can transmit data over mobile and fixed line PSTN networks IoT Devices that address the needs of the local conditions IoT Devices that can work without availability of continuous electric supply IoT Devices that can be reusable and shared across multiple patients IoT Devices that have a reasonably long working life IoT Devices that use open source hardware and software IoT Devices that can work with low levels of skill sets on the part of users IoT Devices that need minimal end user training and support

Challenges for Providers and recipients The challenges for providers and recipients Empowered customers will likely research information even before it reaches the doctor Doctors need to be way ahead of their current knowledgebase Increased competition from data interpretation By people By Machines Through databases Larger social, political and commercial issues may override the benefits available from the devices

Opportunities and beyond

Opportunities Capability to service huge under serviced population Reaching, Enabling and Empowering intervention with physical distance as no barrier Reduction of cost, effort and time for service Larger involvement of communities in their well being Targeted health financing for communities, groups and individuals

Beyond IoT, the real world of Healthcare Building an - Internet of people Internet of services Internet of materials Internet of institutions Internet of finance Internet of community Internet of self dependence and responsibility

Thank you for your attention Rajeev Tatkar Director 21st Century Informatics (India) Pvt. Ltd. rajeev.tatkar@21ci.com