Service Assurance in the Age of Virtualization

What can go wrong in a virtualized environment? A LOT! Complex dependency chains Application OS Hypervisor Server RAID NIC Firmware Network Unplanned consequences of planned changes Software / OS patches Firmware Upgrade BIOS Settings Configuration Changes Script Changes

Getting to the root cause isn’t easy “It’s the Application” “It’s the Network” “It’s the Server” “It’s the VM”

Service Assurance boosts operational intelligence Dell EMC Service Assurance Suite: Root cause analysis Impact avoidance Predictive trending Network configuration Automated Cross-domain Physical & Virtual Open for 3rd-party Integration

Dell EMC Service Assurance Suite delivers a breadth of protection and insight Availability Performance Configuration App. Monitoring Cross-Domain Automated root- cause and impact analysis Historical & real- time views, trending, forecasting and adaptive alerting, including SLA monitoring Automated network infrastructure change and compliance management Monitor key applications and processes for availability, and cross-correlate with the service- delivery infrastructure Integration of physical and virtual IT operations management, across networks, storage systems, and servers

Dell EMC SAS provides deep cross-domain visibility A unified view for operations and business teams: Network | Application | Server | Storage | LOB Single Pane of Glass Dashboards Troubleshooting SLA management Situations to watch Resource / Usage Topology Data Analytics Reporting Performance Root-Cause Impact Configuration Applications Awareness Business Services Network & Cloud Storage Virtualization Compute Virtual Machines

Dell EMC SAS: The strength of openness Integration with: VMware vRealize Ops & 3rd-party Managers & Orchestrators Dell EMC SAS and VMware vROPS Correlation data and telemetry from physical and virtual stack elements can be applied to: Real-time assurance Proactive resource planning Capacity monitoring Workload balancing Correlation & Real-Time Telemetry

Dell EMC SAS: The strength of openness Integration with: VMware vRealize Ops & 3rd-party Managers & Orchestrators Dell EMC SAS and VMware vROPS VMware vROPS feeds metrics and intelligence to Dell EMC SAS, which filters through the alerts and performs impact analysis Metrics, Alerts, Predictive Analytics

Dell EMC SAS: The strength of openness Integration with: VMware vRealize Ops & 3rd-party Managers & Orchestrators Dell EMC SAS and MANO Dell EMC SAS triggers 3rd-party NFV orchestrators, VNF managers, and virtualized infrastructure managers to take preventative or remediation actions Triggers

Dell EMC SAS enables hyper-scale automation Auto-scale, auto-heal, optimize on cost or capacity FLEXIBILITY AND HANDS-OFF AUTOMATION Flexibility and Hands-off Automation INTEGRATE AND LEVERAGE CONTROL LOOPS Integrate and Leverage Control Loops SERVICE PROVIDER BENEFITS Benefits to Service Providers and Telecoms Create network functions and services at any, arbitrary scale Failures and congestion can be avoided / alleviated, quickly and cheaply. Customized products and services may be offered, profitably. Optimizations may be run and implemented against various criteria – cost, capacity. Dell EMC SAS is already proven in data centers VMs can scale, heal, re-arrange, instantiate new VNFs and services, This happens almost instantly, without human intervention and at nearly zero marginal costs. Leverage environmental data, inventory, topology, order data, and other data rich sources. Connecting control outputs into policy and orchestration systems enables intelligent, environmentally aware decisions to be made.

Bringing us to the Next Generation of OSS Service Creation Service Execution Real-Time Analysis Hyper-Scale Automation Machine learning combined with predictive algorithms drives optimization Products and service design using catalogs Multi-domain, multi-vendor data ingestion and analysis in real time Service and resource instantiation orchestrated via policy rules

Take the Next Steps with Dell EMC 1 Engage with our executives and engineers 2 Request a workshop and technical deep-dive 3 Try Dell EMC SAS in your environment Future-Ready IT Solutions Presentation Guide