Interactive Business Dynamics Providing organisations with competent, pragmatic, business-focused solutions, for whatever they do and wherever they are.

Smart Measures for Excellence Interactive Business Dynamics INTERACTION AND BUSINESS DYNAMICS Interactive Business Dynamics an opportunity for

Controversial statements….. Owner/Managers have very little experience or training in setting up, or managing a business. True or False? Are businesses obsessive about the need for data? True or False? Do businesses have Crises Management procedures? True or False? Few SME’s have a Business / Action Plan. True or False? FEWER STILL HAVE AN EXIT PLAN! TRUE OR FALSE? Interactive Business Dynamics

Our aim today is to……… Begin a journey of reflection…… For you to succeed! Interactive Business Dynamics

Interactive Business Dynamics Five critical areas: Vision and strategy. Interactive Business Dynamics Financial. Customers/suppliers. Staff and communication. Work / life balance. ……often distorted by DATA!

Interactive Business Dynamics What is data? Interactive Business Dynamics

Interactive Business Dynamics There is:- Big data Little data Essential data Might need sometime data You never know when it might be useful data! Interactive Business Dynamics Tying up resources- time, people, technology. Much is never used!

Interactive Business Dynamics The obsession with DATA 86% Struggling to turn growing volumes of data into valuable insight and suffering as a result. 44% Do not have sufficient technology tools in place to understand new trends impacting on their businesses. 53% Are now investing to harness the benefits. Interactive Business Dynamics

Interactive Business Dynamics Main business barriers with DATA: 62% Bringing data together from different databases and silos. 51% Ensuring the capture of reliable good quality data in the first place. 46% Extracting insight from non-financial data. 43% Ensuring insight gained from data is used to improve performance. 39% Identifying meaningful trends and insights in a mass of data. 34% Intelligent visualisation and reporting of data. Interactive Business Dynamics

Interactive Business Dynamics The lesson is: Interactive Business Dynamics Capturing data is time and resource consuming. Have you thought how much time, resource, technology is tied up capturing data which may never be used? Don’t let data become the master!

Interactive Business Dynamics Interaction through communication Interactive Business Dynamics

Interactive Business Dynamics Disparate groups or multi stake holders - resistance to change Interactive Business Dynamics Competitive advantage - created by people

Communication Circumstances Involvement Issues arise through lack of understanding caused by communication. Interactive Business Dynamics Circumstances What is read, seen or heard has a different meaning to the recipient depending, on the circumstances in which they are receiving it. Involvement Employees like to know what is going on. Nobody relishes change!

Interactive Business Dynamics Companies can be disparate groups! They need to be cohesive! The LogoVisual Thinking concept: Interactive Business Dynamics Facilitates improved communication. Gains an understanding of peoples perceptions. Encourages responsibility and accountability. Buy – in to change

Interactive Business Dynamics Examples of applications: Strategic planning Change management Project management Risk assessment Introducing new processes Negotiation Career development Outcomes: Clarity, cross-functional involvement, understanding, “buy-in, accountability and responsibility. Interactive Business Dynamics

Interactive Business Dynamics – Alastair Reid

Interactive Business Dynamics   Is your business - This Interactive Business Dynamics

Interactive Business Dynamics   Or This Interactive Business Dynamics

Interactive Business Dynamics You know what I’m driving at If a business isn’t Dynamic it won’t Grow Expand Survive Interactive Business Dynamics

Have a stab at a definition Active Pro-Active Recognising Opportunities Taking Risks Driving (sorry) Attitude Interactive Business Dynamics

Its also…… Productive engagement with clients Successful supplier relationships Active customer loyalty Recognising new opportunities Searching out new markets Interactive Business Dynamics

Interactive Business Dynamics And includes….. Active problem management Successful complaint resolution Motivating employees Reducing mistakes Enhancing administration Building positive professional relationships Interactive Business Dynamics

Interactive Business Dynamics Why This Interactive Business Dynamics

Interactive Business Dynamics   Reflect on these critical areas: The Data that is really needed. Interactive Business Dynamics Business Plans. Crisis management (damage limitation). Exit strategy and plans. Communication, staff involvement. Work/life balance Customer/supplier relationships.

Finally……. If you are the Owner, MD, CEO, Senior Manager……. The more lonely it can become! Who can you talk to? Who is: UNBIASED OBJECTIVE Has no: SECOND AGENDA CONFLICT OF INTEREST The: RELEVANT EXPERIENCE You can: TRUST Speak to………

Interactive Business Dynamics E: info@interactivebusinessdynamics.com W: www.interactivebusinessdynamics.com T: 0800 160 1062 Presentation Copyriight –Interactive Business Dynamics 2014