Microsoft Dynamics NAV Statement of Direction March, 2010 10/9/2017 10:28 PM Microsoft Dynamics NAV Statement of Direction March, 2010 ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Statement of Direction Download the full document here - also available on CustomerSource: https://mbs.microsoft.com/partnersource/marketing/statementofdirection/NavProdStratToolkit.htm

Structure of the Statement of Direction 10/9/2017 10:28 PM Structure of the Statement of Direction Microsoft Dynamics Introduction to Microsoft Dynamics NAV Introduction to Microsoft Dynamics NAV 2009 Microsoft Dynamics NAV Aspiration Product Development Roadmap Please read the Statement of Direction closely before presenting this deck. It serves as ”speaker notes” for all slides. MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

your business productivity Enables confident decision making Familiar to your people Fits with your systems Fuels your business productivity Enables confident decision making 10/9/2017 10:28 PM Structured Unstructured

Business Productivity Transactional Efficiency Flexibility Familiarity Business Insight Business Productivity Usability Collaboration

User Experience Leadership Simplicity Productivity _____ User Experience Leadership Microsoft Technology _____ Rapid Time-to-Value

NAV “7” Themes for Customers Promise: Microsoft Dynamics NAV “7” is simply the most productive mid-market ERP product, offering vertical and micro-vertical solutions made by partners that understand your business and giving you the flexibility to adapt to new opportunities and growth Themes Differentiation Compelling Application Functionality Incremental business processes improvements Large selection of vertical and micro-vertical solutions from ISVs More Users More Productive More people using Dynamics NAV to get their work done Innovation on simplicity, productivity and UX User assistance and community collaboration Software + Services Attached services Improved hostability Reduced Time-to-Value Shorter and simpler deployment Greater leverage of existing Microsoft technology

Business Data Visualization for Microsoft Dynamics NAV 2009

NAV “7” Themes for Partners Promise: Microsoft Dynamics NAV “7” provides the platform for the best business opportunity for mid-market ERP partners Themes Differentiation Improved Partner Productivity Shorter time-to-market Easier deployment and configuration More productive development experience New and Improved Existing Business Opportunities Attractive to ISVs selling internationally Application functionality for verticals and micro-verticals Broader application scenarios to attract more users Attached services Improved hostability Maintain a Great Relationship Ready the channel for the new release Support partners’ differentiation and marketing

Microsoft Dynamics NAV Software + Services 10/9/2017 10:28 PM Microsoft Dynamics NAV Software + Services Partner hosted solutions through Service Provider Licensing Agreement (SPLA) Customer choice and experience Consistent user experience Choice in delivery deployment and payment options Easy deployment Dynamics ERP Software + Services The “Services” component comes in two flavors today: The “Software” component of S+S is our on-premise ERP solutions. Services hosted by Microsoft that enhance ERP (such as Payments and Commerce) Hosted solutions by Partners under SPLA   Microsoft Dynamics S+S strategy is centered around offering customers CHOICE. One of our differentiators in the market is our ability to offer customers the choice of deploying on premise or hosting from the cloud, or perhaps doing both. The SPLA program allows customers to consume our ERP products from a hosted solution in a monthly payment relationship. It is the same product that they might decide to install on-premise under a perpetual license model. Larger organizations may choose both models to fit unique circumstances. Regardless, the user experience would be consistent. <click> Additionally, we are actively pursuing a strategy of delivering services that “attach” to the on-premise ERP products and enhance their capability. These services: Extend people’s reach – through connected business scenarios (e.g. providing access to a marketplace) Rapid innovation - help us accelerate the pace at which we can deliver innovation to customers Deliver dynamic content – things that change often such as Customer Source content, perhaps currency rates, etc. Microsoft Dynamics Online Services vision will transform the way people think about ERP. Microsoft’s relationship with our customers will be more active, rapidly delivering innovation to help them improve their operations. So - “How is Microsoft delivering Software as a Service?” Our investment roadmap for services is 100% aligned to our overall strategy reviewed earlier in this session. We will prioritize services that : Provide foundation solutions – utilities or financial applications - with broad appeal Drive adoption of our ERP solutions through enhancing the underlying industry capability Support connected solution development across services and categories, allowing developers to leverage the Azure Services Platform so that solutions built in Azure can leverage Dynamics Online services in order to deliver more complete capability to Dynamics ERP customers Are delivered with partners – We understand that services, like on-premise solutions, should have a custom development strategy and still must be configured to work for a customer’s unique requirements and we rely on the partner to accomplish that. Furthermore, when there is an explicit Microsoft revenue stream associated with a service, partners will have the opportunity to participate in that revenue. Most importantly, some Microsoft Dynamics Online Services are available today! Not only do we have a vision for the future, but we are already delivering. Unlike some competitors who have recently changed their strategy and grudgingly decided to plan for some services in the future, we have been delivering services for over two years. Some of these services started with the small business accounting space and have now been moved to our Dynamics business. We are in market today with a Payments service available for Microsoft Dynamics AX, POS, and RMS. We’re evaluating plans for these services to be extended to the rest of our Dynamics portfolio. We have a commerce service enabling multi-channel sales that will be in beta for Dynamics solutions in FY10. And we are announcing the Dynamics Connect service that allows people using Microsoft Dynamics to get valuable content from Customer Source, tailored for their role, delivered right to their desktop. Availability varies by product. <Click> These are High-value services that drive customers’ revenue and improve expertise. To learn more about this opportunity, let’s talk more with Michael Bolton from Keyora, whose company focus on web-enabled retail solutions for the Microsoft Dynamics products and is taking a bet on Microsoft Dynamics Online Services Dynamics Online Payments availability: Dynamics AX 2009 available today Dynamics RMS Dynamics POS 2009 available when it ships Dynamics NAV, Dynamics GP, Dynamics SL in planning Dynamics Online Commerce availability: In controlled Beta starting in December for Dynamics AX 2009 Dynamics Connect Availability: DO 2009 R2: AX 2009, NAV 2009, CRM Online/On-prem DO 2010 R2: AX6, SL8, NAV7 DO 2010 R1: GP11 Enhance on-premise ERP Connected business Rapid innovation Increase value of BREP On-premise ERP Partner-hosted ERP Available or under evaluation: Connect Commerce Payment Sites (Azure based) MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Highlights - Microsoft Dynamics NAV ”7” What is new Microsoft Dynamics CRM integration Microsoft SharePoint integration framework Support for Unicode business scenarios RoleTailored administration tools RoleTailored debugger What will be improved Improved Page Designer Improved reporting Web Services (consume) Support for Unified Communication Support for 64-bit service tier What will go away C/SIDE database will go away Forms will be fully replaced by Pages Forms Transformation Tool

Application in Microsoft Dynamics NAV ”7” Consolidation of Application functionality Kitting Cost Accounting Cash flow VAT enhancement Financial Management E-payment Improved Bank Reconsiliation Multiple interest rates Improve posting description Sales and Marketing Integration to Microsoft Dynamics CRM Service Management Support for return of items for service Support for more flexible customer invoicing Manufacturing Increased Planning option Planning cockpit Item availability enhancement Visualization of item availability Warehouse and Distribution Enhancing item tracking Improvements to pick worksheet usability and planning capabilities Jobs Make WIP and Recognition easier and configurable Ressource Management General improvements

Increase Partner Productivity

Microsoft Dynamics NAV Technology Platform 3-tier Architecture RoleTailored Client Web Services (expose) SQL Reporting Services Dynamics NAV ”7” RoleTailored administration tools RoleTailored debugger Improved Page Designer Improved reporting .NET Interop Web Services (consume) Dynamics NAV ”8” RoleTailored Developer Experience Additional RoleTailored development tools Runtime in managed code

Industries and Vertical Markets Expand and Strengthen our Presence Retail Public Sector Service Industries Wholesale/ Distribution Manufacturing Other Financial Management Supply Chain Management Reporting and Business Intelligence Human Resources Management Interoperability and Productivity Sales and Marketing

Microsoft Dynamics NAV Roadmap Continued innovation targeted at mid-market with particular focus on: Simplicity Productivity Dynamics User Experience Leadership Microsoft technology Rapid Time-to-Value NAV “7” Compelling Business Functionality More Users, More Productive More Software + Services RoleTailored .NET Programming Environment w/in NAV Full .NET Runtime NAV 2009 Application enhancements SharePoint User Client Richness Page Design/Debug Improved Reporting Office 2010 Attached Services RoleTailored User Experience Web Services New Reporting Functionality New Architecture MAJOR RELEASES 2008-2009 2011-2012 2013-2014 2016-2017 SERVICE PACKS/MINOR RELEASES NAV 5.0 SP1 RTM NAV 2009 SP1 RTM Additional SP’s RTM Additional SP’s RTM Additional SP’s RTM

10/9/2017 10:28 PM MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10/9/2017 10:28 PM MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10/9/2017 10:28 PM MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Dynamics NAV Aspirations Appendix 1

Microsoft Dynamics NAV ”7” and ”8” Aspirations Compelling Business Application More Users More Productive Embrace Software-plus-Services Rapid Time-to-Value Better Together Increase Partner Productivity

Compelling Business Application Microsoft Dynamics NAV Integration of Standard Modules Financial Management Sales and Marketing Management Manufacturing Warehouse and Distribution Jobs and Resources Service Management Reporting and Business Intelligence Capabilities Business Analytics, Microsoft Excel, MOSS Environmental Management Accounting

More Users More Productive RoleTailored User Experience Using Microsoft SharePoint as part of your RoleTailored User Experience Workflow User Assistance

Rapid Time-to-Value Shorter time to deployment Even better productivity Value of Upgrade

Better Together 10/9/2017 10:28 PM MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Dynamics NAV 2009 Service Pack 1 10/9/2017 10:28 PM Microsoft Dynamics NAV 2009 Service Pack 1 Appendix 2 MICROSOFT CONFIDENTIAL © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Dynamics NAV 2009 Enhanced Productivity and Quality SP1! For Customers For Partners Enhanced Purchase Order integration for Jobs Improved VAT/GL reconciliation Multiple time zones Re-factored Matrix Forms Enhanced Keyboard Interaction Page Search User-Defined Views Extended User Personalizations Progress Indicators Data Emphasis Scalability and performance Improved import support for COM Page designer wizard Invoke transformation tool from C/SIDE Page debugging Partner-defined action groups Enable run from page design Implemented data zoom functionaliy Client Extensibility

Client Extensibility © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10/9/2017 10:28 PM ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.