CMDB Part 3 Review Questions © Copyright 2014 BMC Software, Inc. 1

1. What does the BMC_VirtualSystemEnabler class represent? (1-18) 2. What does the BMC_SoftwareServer class represent? (1-12) 3. How should you represent IP addresses in the CDM? (1-7) Module1 – Modeling Complex Systems

1. What is an extension pack? (2-23) 2. How can you modify the classes and attributes of an extension pack before adding it to the CDM? (2-28) 3. Can you modify the icons each class uses in Atrium Explorer? (2-64) 4. Does Asset Management extend the CDM? (2-7) 5. What is the purpose of the MS Exchange Extension Pack? (2-31) Module2 – Advanced CDM Extensions

1. What does the retrieval federation method do? (3-12) 2. What are the 3 Federation Manager adapters that are included in the CMDB? (3-17) 3. What is a federation manager plug-in? (3-18) Module3 – Advanced Federation

1. What is the result of the CMDBOutput step in Spoon? (4-14) 2. What is the Table Input step in Spoon? (4-13) 3. How can you concatenate two fields into one using Integrator Spoon? (4-16) 4. What is the difference between a Job and a Transformation in Spoon? (4-19) 5. What object links steps in Spoon to indicate data flow? (4-20) Module4 – Working with Complex Data Imports

1. How do the goals between Asset Management and Configuration Management differ? (5- 4) 2. What is the difference between the Asset Management view and the CMDB view of your CI data? (5-11) 3. What is the purpose of the BMC Asset Management – Sandbox Reconciliation job? (5-33) Module5 – Addressing Asset Management Requirements

1. Explain each of the Normalization Status values. (6-25) 2. What are the options in the Product Status field of a product in the catalog? (6-29) 3. How can you control instance level permissions with NE? (6-5) Module6 – Advanced Product Catalog and Normalization

1. Can you specify an RE precedence rule for a particular attribute? (7-23) 2. What is the purpose of a RE Copy activity? (7-37) 3. What is the purpose of the Workflow Execution Ruleset in an RE Compare activity? (7-38) 4. How can you run an RE job without using the RE console? (7-51 and 7-60) Module7 – Advanced Reconciliation

1. What are the 2 views that AIS can show results in? (8-10) 2. What options are available in the Type field of a BMC_BusinessService class CI? (8-32) 3. What is the purpose of an impact model? (8-51) 4. What are the Impact States of CIs in AIS? (8-8) 5. What are the 3 options that can be set in the ImpactComputationModel attribute in a CI? Module8 – Business Service Assurance Monitoring Tools

1. What class does the Application CIs tab on the Service Context Administration window refer to? (9-19) 2. How can you control the age of the changes displayed in the Service Context Summary windows? (9-21) 3. Which other BMC applications interact with Service Context? (9-6) 4. What do the CMDB SC Admin and CMDB SC User groups do? (9-8) Module9 – Service Context

1. Which AST forms have OOTB Web Service integrations? (A-10) 2. What is a WSDL? (A-7) Appendix