1.15pmCommunity Awareness and Capacity Building Presenters: Shelley Mallett & Sandra Natale 2.15pmAfternoon Tea 2.30pmMini Workshop: ILC Opportunities and Best Practice Panel: Libby Mears, Shelley Mallett & Sandra Natale 3.40pmWhat will make ILC successful? Presenter: Roland Naufal 4.00pmResources and Close DSC Workshop UPDATED AGENDA FROM LUNCH

The key difficulty with the framework is that it is written at such a high level of abstraction and generality that it is often difficult to interpret the meaning of some concepts and how they would translate into practice. The most serious omission in the framework is a picture of existing ILC services… It is important to have a good sense of these current services as the starting point for implementing the framework.

Why are the NDIA funding ILC? What will make for success? How are you going to save the NDIS money in this space?

A social insurance model invests in formal, disability- specific support to reduce the lifetime cost of disability … Investment in community education, broad-based interventions and capacity building sustains and strengthens informal support and promotes the social and economic inclusion of people with disability. The rationale…

A social insurance model invests in formal, disability- specific support to reduce the lifetime cost of disability … The rationale… Connecting people with disability their families, and carers with community and mainstream supports Capacity building for people with disability, their families, and carers not through an individually funded package (IFP) Promoting collaboration with local communities and mainstream services to create greater inclusivity No detail on programs, funding arrangements, or governance.

ILC Policy Implementation: 2 main ways Local Area Coordinators ILC Funding  Limited ILC funding for programs and organisations that fit into one of the ILC activities  Will prioritise initiatives that complement and do not duplicate the work of LACs PC report Around $200 million pa for capacity building (ILC?) $550 million for LAC

Streams of ILC 1.Information, Linkages and Referrals 2.Capacity building for mainstream services 3.Community awareness and capacity building 4.Individual capacity building 5.Local Area Coordination (LAC)

1. Information, Linkages and Referrals Web-based, telephone, face-to-face information Encouraging peer support and information sharing Referral and linkages to other supports. …making sure people with disability, their family and carers have access to reliable, up to date, relevant information. Where does this fall over?

2. Capacity Building for Mainstream Services Enhancing their inclusiveness of people with disability Information on how to improve organisations accessibility Enhancing ‘best practice’ in service delivery. ILC will help mainstream services to be more inclusive by explaining the needs of people with disability. What are the challenges?

3. Community Awareness & Capacity Building Public awareness campaigns Creating personal networks Basic training for individuals Community activities for people with disability Improving community awareness around disability should make it easier for people with disability to participate fully within their community. Developing an evidence base?

4. Individual Capacity Building Diagnosis-specific capacity building and peer support groups Programmes and counselling for carers Parent programmes and breaks Professional development for parents and education providers Some people with disability might require additional support to develop the skills and confidence to achieve their goals. What really matters?

5. Local Area Coordination (LAC) Building the capacity of other community services Supporting informal support systems Formal services as the last, not first response: o planning for immediate and future goals o building new networks and accessing support and services o supporting communities and mainstream services to become more inclusive o one-off supports or seed funding for community inclusion or individual capacity building What will it take to succeed?

1. Fit into one or more of the 5 ILC Activity streams outlined in the ILC Policy 2. Fit into one or more of the ILC funding priority areas (these are still being built) 3. Not overlap with any other major government programs, services or funding source 4. Complement the work of Local Area Coordinators 5. Be able to demonstrate that they can make a difference and help the ILC achieve its intended outcomes. 6. Build and not replace existing social and community effort. ILC Funding Areas

Funding mechanisms Bulk purchasing arrangements A contract for support Grants for short-term capacity building programs or building works to improve community accessibility Staff employed by the NDIS to deliver a particular service LAC’s with access to a small amount of funds

ILC to support specific groups, such as ATSI people, rural and remote areas, CALD communities, people with mental illness, people with high and complex support needs, children and young people. Block Funding

linking carers to social and recreational activities activities that promote carer wellbeing such as personal development, peer support and mentoring linking carers into direct carer support services Carers

Advocacy NDIS will fund decision support, safeguard supports and capacity building for participants, including support to approach and interact with disability supports and access mainstream services. Systemic advocacy and legal review are outside of the NDIS.

Local Government Community capacity building initiatives can further support organisations (such as not for profit organisations, local councils, businesses) to be inclusive of people with disability, and understand of the needs of families and carers.

Volunteering ILC supports should not inhibit philanthropy and volunteers. The NDIS should encourage social capital (provided predominantly through philanthropy and volunteers and activities). Basic training to individuals (for example, paid employees, business operators or volunteers).

You will be responsible for both managing the finalisation of the commissioning framework and developing efficient and effective sourcing strategies, documentation and processes to implement the commissioning framework (e.g. developing grant guidelines and managing grant application processes). Position Description: Director ILC Sourcing July 2015

You will be responsible for managing the consultation and negotiation with State and Territory governments and Commonwealth agencies regarding the transition of current ILC type supports to the new commissioning approach. Position Description: Director ILC Transition July 2015

You will be responsible for delivering efficient and effective market sourcing options for LAC… responsibility for the design of the tender requirements management of the evaluation requirements, negotiation and establishment of each partner […] be responsible for the on-going contract management relationships with partners. Position Description: Director LAC Sourcing July 2015

Hunter: some LAC functions provided through Ability Links (community linkage functions and mostly with people not NDIS eligible) Tasmania: LAC services contracted through the Gateway service, operated by Mission Australia and Baptcare SA: LAC’s outsourced to Tullawon Health Service, Ngaanyatjarra Pitjantjatjara Yankunytjatjara (NPY) Women’s Council CURRENT DEVELOPMENTS 1 Some LACs already outsourced

Nepean Blue Mountains UnitingCare Community Connectors (12) to: connect to resources, support and information help families build knowledge, skills and confidence guide through the access and planning processes identify goals, link to mainstream services and strengthen informal supports CURRENT DEVELOPMENTS 2 ILC to deliver early intervention, prevention & capacity building, providing supports at all significant life stages and transition points

CURRENT DEVELOPMENTS 3 Co-design to prioritise & identify what is missing Specialist or Expert Delivery Cohort Focused Delivery Multi-Regional Supports Remote/Rural Solutions Delivery by People with Disability for People with Disability

What does success in ILC look like for your organisation? What questions do you still need answered?