e-District Solution Proposed

Current Scenario Separate application used by both the districts for managing revenue services and similar is the case with other Government Services. No common window for citizens to apply for all service & delivery Difficult to get real-time status availability at central level Unable to track timely service delivery compliance

Proposed Solution

edistrict.goa.gov.in e-District Website

Linking of existing services with eDistrict Website No.Name of ServiceStatusDepartment 1Issuance of Income certificate Already implemented Collectorate [North Goa & South Goa] 2Issuance of Domicile certificate Already Implemented 3Issuance of Residence certificate Already implemented 4Issuance of Divergence certificate Already implemented 5Issuance of Caste/Community certificate Already implemented 6Issuance of Matriz certificate Already implemented 7 Application for Relief for victims of Natural Calamity Already implemented 8 Application for Revenue court cases – Partition (Dy. Collector Courts) Online Application Form to be developed 9 Application for Revenue court cases – Conversion (Dy. Collector Courts) Online Application Form to be developed 10 Revenue court cases - Mutation (Mamalatdar Courts) Already implemented 11Application / Renewal of Arms License Already implemented 12Application for Sound permission Already implemented 13Issuance of Form I & XIV Already implemented by NIC Directorate of Settlement & Land records 14 IT Investment Policy Service [16 Services proposed in extension po No system exists currently Department of Information Technology Note: GEL will develop only front end form for services listed at serial no. 8, 9 and 14 to collection the application details online. Rest of the services managed by GEL will be modified to communicate the application, status and certificate details with e-District Application. The backend integration towards services listed at serial no for South Goa to be provided by NIC. Also the data towards service at serial no. 13 for the complete State should also be provided by NIC. The applicant details registered in eDistrict website should be consumed by respective departmental service

E-District Functionality 1. Applicant Info with Aadhar 2. Application Status 3. Certificate Repository 4. Certificate Verification 5. Dynamic Linking of New Service 6. Integration with DigiLocker 7. Integration with eTaal 8. Pendency Alert Reports as per Time-bound Service Delivery Act

Additional Provisions 1. CSC Delivery Outlet Management 2. Digital Signature Management [Doesnt include issuance of DSCs] 3. Training on Use of Digital Signatures 4. Third Party Security Audit 5. Providing Maintenance & Support

Sr no Phase Year 1 Year 2Year 3Year 4 M1M2M3M4M5M6M7M8M9 M10M11M12 1 Initialisation & System Study 2Software Design 3Coding & Testing 4UAT 5Go Live 6 Maintenance & Support FREE SUPPORTPAID SUPPORT

Costing Summary SrnoDescriptionYear 1 CostYear 2 CostYear 3 CostTOTAL 1Software development 64,52, Software Maintenance 19,26, ,19, ,31, ,76, Hosting Charges if any 2,74, ,24, TOTAL 86,53, ,94, ,05, ,53,429.00

A. Software Development Cost SrnoDescription Person Months Rate Per MonthTotal Cost 1Development of eDistrict Website for 13 Services50 55, ,50, Development of 16 services of IT Investment Policy , ,85, Sub Total 56,35, Service Tax + Swach Bharat 8,17, Total Software Development Cost 64,52, B. Maintenance & Support for 3 years SrnoDescriptionNosRate Per MonthMonthsTotal Cost 1Project Manager with 20% Utilisation1 73, ,76, Software Developer2 39, ,36, Implementation Engineer2 23, ,70, Sub Total 16,82, Service Tax + Swach Bharat 2,43, Year 1 Maintenance Cost 19,26, Year 2 Maintenance Cost with 10% annual increment 21,19, Year 3 Maintenance Cost with 10% annual increment 23,31,142.00

C. Hosting Charges [if GEL Provides Cloud hosting services] SrnoDescriptionMonthsRate Per MonthTotal Cost 1Cloud Server Hosting1220, ,40, Service Tax + Swach Bharat 34, Year 1 Hosting Cost 2,74, Year 2 Hosting Cost 2,74, Year 3 Hosting Cost 2,74,800.00

Generic Integration Cost Category End-to-end workflow application exists on Intranet Application Interface exists in Public Domain Existing application developed by GEL Existing application developed by external Vendor Category - 1 YES 1,00, ,00, Category - 2 YESNO 2,00, ,00, Category - 3 NO Rs.10,00,000/- for 1st service and Rs.4,50,000/- for every additional service.

Assumptions for Generic Costing 1 Above services are based on the following workflow: o Application Receipt -> Scrutiny -> Authorisation -> Issue of Certificate/NOC o In case of additional workflows such as Inspections/Site reports etc or services involving complex calculations or specialised domain business logic integration like GIS/Auto-DCR/Smart Cards etc. Cost will be worked out on case to case basis. 2 For the applications where internet front end is not available, the server/space for hosting the internet service need to be provided by DoIT 3 The above charges are valid for Financial Year The rates with additional yearly increment of 10% to be considered for subsequent years