QAD in the Consumer Products and Food & Beverage Industries Today Stephen Dombroski Senior Manager, Consumer Verticals, QAD

The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. Safe Harbor Statement QAD in the Consumer Products and Food & Beverage Industries 2

3 Introductions What to See at Explore for Consumer Products and Food & Beverage Verticals Customer Presentation: Bickford’s Panel Discussion: Current Issues and Trends in Consumer Products and Food & Beverage Questions Agenda QAD in the Consumer Products and Food & Beverage Industries

Greg Brown -Information Systems Manager, Bickford’s Australia Michael Amaladhas -Director of Information Technology, Scosche Kimberly Knickle -VP of Research, IDC Manufacturing Insights Andy Schmidt -Director, Information Systems, Sun-Maid Growers Introductions QAD in the Consumer Products and Food & Beverage Industries 4

A Lean Perspective: The Future of Manufacturing with Dr. James Womack -Wednesday 10:45 AM Cyber Security with Dr. Doug White -Wednesday 1:15 PM Stop by the Solutions Expo Keynotes and Solutions Expo QAD in the Consumer Products and Food & Beverage Industries 5

Channel Islands: Actionable Insights -Tuesday 3:00 PM Benefits of Demand & Supply Chain Planning -Tuesday 4:15 PM QAD Packaged Inventory & Item Serialization -Wednesday 1:15 PM Upgrading to QAD Enterprise Edition -Wednesday 2:45 PM Effective Operations using QAD Automation Solutions -Thursday 9:45 AM What to See at Explore 2016 QAD in the Consumer Products and Food & Beverage Industries 6

Greg Brown – Information Systems Manager, Bickford’s Australia Customer Presentation – Bickford’s Consumer Products and Food & Beverage Industry Kickoff 7

8 The Bickford’s Group QAD in the Consumer Products and Food & Beverage Industries

9 The Long Road to the Upgrade Starting Line QAD in the Consumer Products and Food & Beverage Industries

Aging systems -Knock-on effect preventing changes elsewhere -Don’t fall too far behind Upgrade costs increase over time New technology and functionality -Mobility -Prepare for the Cloud Improved Financials module -Simplify current contrived methods Identified Reasons to Upgrade QAD in the Consumer Products and Food & Beverage Industries 10

Use realignment implementation method -Cleanse data and fix annoying issues Improved business processes Better documentation -Standardization, continuity, training Utilize new Channel Islands interface when available Improved user productivity Easier movement to the Cloud Expected Benefits QAD in the Consumer Products and Food & Beverage Industries 11

More access to information -Browses, Metrics, Dashboards, Reporting Framework, Excel Integration More flexible account structure in GL Easier integration with other APIs -Connect specialized systems for other companies in the Group -Reduced complexity Expected Benefits QAD in the Consumer Products and Food & Beverage Industries 12

Competition with other projects -Persistence & education -Risks of aging systems stopping other improvements Lack of ROI -Worked with QAD to produce a realistic cost effective model -Explain why upgrade costs increase over time -Admitted unlikely to provide positive ROI but will benefit some depts. -Insurance for maintaining effectiveness and advantages Availability of resources -Complex environment with multiple modules and 3 rd party integrations -Make sure additional resources are budgeted Barriers to Upgrading QAD in the Consumer Products and Food & Beverage Industries 13

Replace TrM module -Preventing upgrade of other systems Improve VOK trade spend management -Current TrM module not suitable -TAM was our best solution -TAM will only run on EE Suitable for both Bickford’s & VOK Early adopter program -Some risk as application still in development -Benefit of having input into development Trade Activity Management Customer Presentation – Bickford’s Group 14

Cost effective solution -TrM licences transferred -Financial incentives of Early Adopter Program Standard QAD module -Fully integrated -Less maintenance going forward Business Benefits -More knowledge and control of our promotional spending -Ability to assess effectiveness of promotions -Time savings through more efficient processing of rebates and promotional spend Trade Activity Management Customer Presentation – Bickford’s Group 15

Panel Discussion: Current Trends in the Consumer Packaged Goods Industries Stephen Dombroski, QAD Michael Amaladhas, Scosche Kimberly Knickle, IDC Andy Schmidt, Sun-Maid Growers

17 How the Consumer Products and Food and Beverage industry is changing Impact of increasing safety and quality Regulations How technology has impacted customer demand for products and services What software vendors need to do to help customers succeed Panel Topics QAD in the Consumer Products and Food & Beverage Industries

Stephen Dombroski : Questions and Answers QAD in the Consumer Products and Food & Beverage Industries 18