1. Traceability Using QAD’s Enterprise Edition
QAD Midwest User Group
Traceability Using QAD’s Enterprise Edition
Steve Dombroski – Sr. Manager Industry Solutions, QAD

2. QAD Midwest User Group
Safe Harbor Statement
The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.

3. Agenda Traceability – Why and when How QAD addresses these issues
QAD Midwest User Group
Agenda
Traceability – Why and when
Traceability in the news
Traceability industry issues
How QAD addresses these issues
Solutions overview
Component positioning
Serialized Inventory Management
Item Attributes
Enhanced Quality Management
Lot Trace Workbench
Example
Summary

4. Traceability Why and When

5. Traceability In The News
QAD Midwest User Group
Traceability In The News

6. Traceability Industry Concerns
QAD Midwest User Group
Traceability Industry Concerns
Media coverage of food issues increasing
Mainstream media now looking for issues
Traceability builds relationships with consumers
Consumers want to know exact food origin
Farmers facing legal concerns on quality
Responsibility if issue tracked back
New regulations impacting the industry
Food Safety Modernization Act (FSMA)
Safe Quality Food Program (SQF)

7. How QAD Addresses Traceability and Quality

8. Traceability Positioning
QAD Midwest User Group
Traceability Positioning
Receiving
Production
Shipment

9. Traceability Product Overview
QAD Midwest User Group
Traceability Product Overview
Serialization
Track & trace lot ID AND serial ID
License plates for multi-levels
Serial ID stages
Item attributes and test results
Lot attribute track and trace
Certificate of analysis
E-records / e-signatures
Enhanced quality
Inspection specifications
Documented test results
Lot track and trace
Backward / forward lot traceability

10. Serialization Benefits
QAD Midwest User Group
Serialization Benefits
Helps minimize contamination incidents
Assists in resolving issues quickly if incident occurs
Improves customer service
Increases inventory accuracy
Reduces inventory costs
Ability to easily trace materials at multiple levels

11. Serialization – Core EE
QAD Midwest User Group
Serialization – Core EE
A Unique Identification Number
What is License Plate Inventory?
A Unique Identification Number

12. Serialized Inventory Management
QAD Midwest User Group Meeting
Serialized Inventory Management
Serial Master & History Data independent from lot inventory
Serialized Packaging Hierarchies
Serialization fully integrated with inventory transactions
Support of specific packaging transactions
Label Printing Services
Setup printers for label printing
Print labels directly from key transactions
Label design using 3rd party software (label template)
Label format definitions
Generate file with fixed and variable data according to label format

13. Item Attributes Helps identify lots/sub-lots to ensure food safety
QAD Midwest User Group
Item Attributes
Ability to maintain information by item characteristics
Ability to track & trace with item attributes
Supports the definition of descriptive attributes
Grade
Country/location of origin
Supports
Fully definable labels
Control parameters
Helps identify lots/sub-lots to ensure food safety

14. Item Profile Example QAD Midwest User Group Item Profile Parameters
Attributes
Attribute
Details

15. Enhanced Quality Product Overview
QAD Midwest User Group
Enhanced Quality Product Overview
Framework for controlling product quality
Streamlines inspection for material handling and shop floor activities
Test specifications
Items and inventory
Items and routing operations
Quality and test records
Quality orders with test records
Production order test records

16. Product Overview Extends quality data to enterprise operations
QAD Midwest User Group
Product Overview
Extends quality data to enterprise operations
Can update item lot and sub-lot attribute values
Traceability with attributes
Certificate of Analysis
Test Specification
Attributes
Specification
Details

17. Enhanced Quality Key Benefits
QAD Midwest User Group
Enhanced Quality Key Benefits
Improved quality and conformance to specifications
Improved supplier quality
Control of non-conforming materials
Improved lot traceability
Improved inspection procedures

18. Lot Trace Workbench Single access point
QAD Midwest User Group
Lot Trace Workbench
Single access point
Backward & Forward tracing
Current inventory and historical data
Analysis enabled user interface
Flexible and extended list of search criteria
Extended list of relevant information
Trace within a trace
Drill down capabilities
Data extraction
Saved search trails

19. Lot Trace Workbench Benefits
QAD Midwest User Group
Lot Trace Workbench Benefits
Provides real-time access to current data
Provides access to historical data
Enables root cause analysis
Which material was used in production?
What supplier supplied the raw materials?
Provides report on impacted inventories
How much of affected inventory is still in stock
Where has the material been used
Where have the materials been shipped

20. Traceability Example

21. Traceability Example QAD Midwest User Group Company description
Olive Oil producer
Produce bulk oil
Produce retail bottles
Branded and private label
Business issues
Fresh olives from multiple growers
Shelf life issues all inventory levels
Multiple grades of olives
Different characteristics determine end products
Need to track
Lot number of production batch
Olive characteristics
Hierarchical serialization
Pallet, Case, Supplier batch

22. Product Serialization
QAD Midwest User Group
Product Serialization
Serial numbers assigned to multiple product levels
Serial number on pallet and item
Lot number assigned to produced batch of bulk item
Company can see finished product and serialization

23. Customer Product Issue
QAD Midwest User Group
Customer Product Issue
Customer notifies producer there is an issue with product
Producer invokes the lot trace workbench to begin action
Lot trace workbench can follow complete history of item
Finished product can be traced to lot number

24. Order History QAD Midwest User Group
Process begins by tracking order history
Serialization process activated
Serial ID of the item is tied to both:
Order Number
Shipper ID
Quick tracking capability

25. Material Traceability
QAD Midwest User Group
Material Traceability
Using serial number and transaction number
All transaction steps can be verified
Tracing back to produced date and activity

26. Item Attributes Each attribute given unique ID number
QAD Midwest User Group
Item Attributes
Each attribute given unique ID number
Each ID has a description
Each attribute has assigned values
Attributes are user configured

27. Linking Customer to Lot Number
QAD Midwest User Group
Linking Customer to Lot Number
Using Lot Trace Workbench transaction data linked back to item lot number
Order number and quantity shipped tracked
Customer name linked to transaction id

28. Producing Batch Information
QAD Midwest User Group
Producing Batch Information
Traceability can be performed back WIP item and lot number
Quantity produced, transaction records and order numbers are available

29. Quality Issue Detected
QAD Midwest User Group
Quality Issue Detected
Workbench trace follows all ingredients
Testing data can be pulled
Quality tests show a non conforming value
Traceability can match back to each lot affected

30. Minimize Effect of Problem
QAD Midwest User Group
Minimize Effect of Problem
Remaining inventory of contaminated items can be located
Quantity on hand, location can be determined
Steps can be taken to remove contaminated item

31. Supplier Notification
QAD Midwest User Group
Supplier Notification
Supplier can be notified to inspect their inventory
Contact information of supplier and responsible party can be traced
Incoming batch numbers traced

32. Forward Trace to Analyze Impact
QAD Midwest User Group
Forward Trace to Analyze Impact
Forward trace links all transactions
Beginning of material receipt through shipment of end items
All steps in between are traced
Item attributes allow for specifying information that may be valuable in tracing process
As well as the list of forward linked transactions starting with receipt of this specific inventory record till the end of the finished product shipped to customers, having all the information in one click away:

33. Summary Industry issues today dictate:
QAD Midwest User Group
Summary
Industry issues today dictate:
Improved serialization processes
Improved trace and trace capabilities
Multi level item serialization
Serialization and Traceability improve
Inventory accuracy
Customer service
Cost reductions
Quality control integrated into business processes
Lot Trace Workbench is a single access point to trace all product activity

34. Call To Action Determine your requirements
QAD Midwest User Group
Call To Action
Determine your requirements
Serialization and Traceability
Quality management
Visit QAD.Com for initial information
Discuss options with your account manager
Schedule a vision engagement
Meet with QAD vertical management team
Qscan assessment to determine system needs

35. QAD Midwest User Group
©QAD Inc. 2013