MANAGING CONFLICT A PROBLEM SOLVING APPROACH TO ICS AREA COMMANDER C L KERR

role of the Police role of the NIFRS role of community representatives maintaining normal service delivery compliance with human rights INTRODUCTION

Strategy meetings Planning meetings Briefing meetings Event Policy Book PRE-PLANNING

event details background information strategic aims/objectives risk assessment OPERATIONAL PLAN

organisation planning, deployment & response phase the role of the Bronze Commander the role of the Silver Commander risk management strategy

operational management structure communications strategy additional support/logistics operational timeline authorisation

Gold Command Silver Commanders Bronze/Crimson Commanders Tactical Support Group POLICE COMMAND SYSTEM

NIFRS Gold Command Area Silver Command Room Territorial Bronze Commander Functional Bronze Commander NIFRS COMMAND STRUCTURE

existing network of contacts cultural awareness contribution to conflict management community impact assessments COMMUNITY REPRESENTATIVES

Information from Police Information from the community Information from Bronze Commander Evaluation prior to deployment TRIANGULATED RISK ASSESSMENT

message logs key decisions made reason for decision record of any impact assessment COMMAND/DECISION LOGS

Article 2 - Right to Life Article 6 – “act in a way incompatible with a convention right” Article 8 – Respect for family NIFRS statutory obligations HUMAN RIGHTS

calls to premises – life risk calls to premises – no life risk calls to secondary fires areas out of bounds – review process TACTICAL OPTIONS

practical training/tactical advisors knowledge of Police tactics partnership approach with FBU community engagement CRITICAL SUCCESS FACTORS

Whiterock Parade Police cordons – NIFRS difficulties Barricades – NIFRS difficulties Escalating violence PRACTICAL APPLICATION

Hand to hand fighting commences following a contentious parade Later blast and petrol bombs thrown Automatic gunfire in proximity of crews Widespread firebomb attacks BELFAST – SEPTEMBER 2005

Activation of contingency plan Need to sustain response capability Unprecedented levels of activity Plan reviewed and amended OPERATIONAL ACTIVITY

5 days of unrest Protesters changed tactics Media and political interest Supporting our staff CHALLENGES

Inquiries Community engagement Inter-agency protocols/training Enhanced Command facilities POST INCIDENT

CONCLUSION “A fool learns from experience – a wise man learns from the experience of others.” Bismark