Performance Appraisals.

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Presentation transcript:

Performance Appraisals

Content Define performance appraisal Performance management Initial exchange of expectations Ongoing performance feedback Performance appraisals

What is a performance appraisal?

What is performance management?

Performance Management includes: Initial exchange of expectations Ongoing performance feedback Performance appraisals

Initial exchange of expectations Between a new employee and manager Discussion on initial performance expectations, objectives and interpersonal relationship expectations

Ongoing performance feedback Development of employees: Attendance, performance, behavior Managers should: Provide specific, observed behavior Focus on present examples Remain calm and non judgmental Constructive = Private Address observable behavior

Ongoing performance feedback Most valuable opportunities = Successes Increase likelihood of repeated behavior Document ongoing feedback Provide feedback in the moment Timeliness will increase effectiveness

Performance appraisals Annual, formal and documented event Should not be any surprises

Performance appraisals Components: Business results achieved How the results were achieved What was not achieved Goal setting

Performance appraisal tips Plan ahead Solicit feedback Do not overtake the conversation Gain agreement Legal document

Performance appraisal biases Halo effect Leniency error Rate to justify pay

Performance appraisal summary Informal Ongoing performance feedback Formal Initial exchange of expectations Performance appraisals

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