Agencies and Sources of Assistance CONSUMER PROTECTION.

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Presentation transcript:

Agencies and Sources of Assistance CONSUMER PROTECTION

Food and Drug Administration (FDA) Federal Agency Enforce safety standards for: Food Drugs New medicines Medications Cosmetics Can stop sale of products Safety warnings

Consumer Product Safety Commission (CPSC) Federal Agency Household: Toys Tools Appliances Repair or Replace Stop Investigate Complaints

Federal Trade Commission (FTC) Federal Agency False Advertising Illegal Sales Schemes Unfair Trade Practices

Bureau of Consumer Protection (BCP) Advertising Practices Consumer and Business Education Enforcement of FTC

Better Business Bureau (BBB) Non-Profit Organization Sponsored by local businesses Consumer services at no charge Provide: Consumer education materials Answer consumer questions General info about a company’s complaint record

Consumer Unions (Consumer Product-Testing Organizations) Product Safety Phones Cars Food Healthcare