Enterprise GIS Discussion Documents 1

Objective To implement Enterprise GIS for effective utilization of Integrated Land Records, Power, Water network and other infrastructure assets creation, operation and maintenance. 2 T

Agenda  GIS So far…  Need for Enterprise GIS  Business Case  Challenges for GIS  Existing vs Proposed System  Integration with other systems  System Architecture  GIS Process Flow  Risk Analysis  Proof of concept  Implementation Issues  Business Process Integration  Network Management  Commercial Management  Benefits 3

GIS so far Not available Base map with latitude and longitude values (Map not Georeferenced) Location error Positional error upto 20 meters. Buildings error Building foot prints without building numbers. Non availability of building blocks. Incomplete Asset Information. Elevation details error Road Error Road flanges without carpet No Property boundary 4

GIS so far… contd All pipelines marked are not referred to any property boundary and have positional error. Transfer of paper maps to digital data contains errors. Sewer is in same lines of Pipelines network. No individual building Foot prints – cannot mark Meters. Position of pipelines captured wrongly. Location based information of buildings is not available. 5

Need for Enterprise GIS Impressive growth in Water sector but still inefficient  Widening gap between demand and supply due to Network Losses Target – Reduce Network Losses  Implementation of GIS modules  Distribution management through GIS modules Supply Demand 6

Business Case Effective management of Distribution System requires good quality maps for asset management. GIS integrated with other systems like SAP-ISU,JSK, SCADA etc helps in complete network management including faster and better decision making. GIS helps unlocking tremendous value for all involved stakeholders by enhancing productivity for the workforce, faster and better service for the customers and revenue addition for the shareholders. 7

Challenges for GIS Unavailability of geo-referenced network maps. Incomplete asset information. Network Management Revenue outstanding Issues. Political Interference on Tariff setting. Non-availability of capital required for capacity enhancement. Fund Crunch for Rehabilitation of existing network and Implementation of DMA. Commercial Management Identification of illegal connections. Unreliable existing network mapping. Loss Reduction 8

Database Rules! 9

Existing vs Proposed System Gap in today’s system Standalone System (Not web-based). No Real time data is available. Proposed Solution ICS Water & Waste-water PSDLand Market & Estate PEC Billing & IT PH & HS Web-based GIS 10

Integration with other systems Server Database Platform 1 Platform 2 Maintenance management and Asset Management Customer Care Center (IVR / Operator Assisted) Prepaid metering / Automatic Meter Reading Distribution Management System (DMS) Load Forecasting and Network Planning Back office Automation and Customer Management Management Information System Energy Audit and Accounting SCADA Interface New Connections 11

Proposed Architecture of Enterprise GIS GIS map available Data Structure available in Oracle 10 g Data is available in different format like hard copy drawing, AutoCAD drawing with different scale, Excel sheet, Line diagram Client side application (Display of Map & Data structure information) W WM PSDPE C PH & HS LANDLAND IC S B&CRB&CR JSKJSK Clients Layer – pass word protected. Enable to edit data. Server side application (Client requests processing + Information dissemination) Application Layer Data Server (Oracle) Data Layer Geo database ( Storage of Map & data structure information) Application Server (Micro station / Geomedia / Arc IMS / Customized format) 12

Identify the survey needs Set Survey Standards Receive satellite images Edge-matching & Seamless base data creation Map Projection Plot each grid of the base map at 1:1000 Scale Generate Grid File Hand it over to Survey Team Prepare data collection templates for 1 Consumer Details 2Valve Details 3Distribution Network Details 4Meter Detail 5Other identified Templates Print Set of Templates Field Survey using DGPS Is Accuracy & Standards Met? Go to Next Grid Area Verification Yes No Digitization This process will be repeat until all the grids are complete. Base Map Creation GIS Process Flow Contd… 13

Ground verification & Corrections. Survey Data Output Data overlay problems? Transform DGPS coordinates on to the Base map Map Data Templates DGPS Points Reference Data Entry Load into GIS Server No Phase -I Hand it over to Survey Coordinator Geodatabase Loading Origin & ESRI Validation GIS Process Flow… contd GIS Process Flow… contd 14

Proof of Concept Pilot area in contractor area Mapped and marked all Pipelines Mapped and marked buildings Mapped and marked for all JUSCO Business Requirements 15

Diameter Wise Pipe Network 16

Pipe Network / Valves / Joints Details 17

Water Meter Details 18

Service Mains Details 19

Building Name Details 20

Water and Waste Water Details 21

Sewer Mains Diameter Wise 22

Sewer Network Manhole Details 23

Water Sample Collection Points 24

Water Quality Mapping for Chlorine Test 25

Water Quality Mapping for Turbidity Test 26

Open Drain PHHS Network 27

Water Connection Details 28

Dust-Bin Details Location Wise 29

Trees and Solid Waste Bins Location 30

Types of Building 31

Implementation Process: Network Management Network Planning Network Engineering Project Management Completion & Capitalization GIS Integration Higher Investment Higher Employee Productivity Faster Customer Service Better Regulatory Relations 32

Network Management - Benefits Improving the Process efficiency by integrating planning and execution activities Using key capabilities of two system, GIS provides the geographical location and SAP provides accurate cost and inventory data Facilitating engineering and estimation for several projects concurrently using standard layout. Facilitating various users to initiate the scheme for CAPEX using GIS portal. Progress/Status monitoring and tracking of the scheme/Proposal is done through GIS portal For all the schemes having identical material and labor human errors are minimized. ensuring no unwarranted delays in project execution Approving authority can view and comment on the projects by using GIS through portal. Ensuring faster approvals due to improved visibility of proposal. Location for Equipment can now be directly found from SAP and GIS as required. 33

CRM- GIS Integration Connection Management New Connection Dues Verification Technical Feasibility Meter Management Meter Installation Meter Maintenance Meter Replacement Revenue Management Revenue Billing Revenue Collection Higher Investor Returns Higher Employee Productivity Faster Customer Service Implementation Process: Commercial Management 34

Commercial Management – Benefits Faster dues identification process and enhanced productivity. Reduced site visit process for service line identification and technical feasibility. Early release of connection and hence sale of additional energy. Proper route planning for meter installation and enhanced productivity. Mater installation at proper place and reduction of repeat visits. Reduction in address not traceable cases and hence more recovery. 35

GIS Software Package Depends on 1.Needs of the organization 2.The software that you have access/training in 3. Complete price - basic package, modules, and support 4. Environment - stand alone versus network 5. Degree of Interoperability 6. Degree of scalability 36

KPI for Enterprise GIS Network Maintenance Cost. Repeat Complains. Customer Billed. Multiple User Updating. CAIDI (Customer Average Interruption Duration Index). Mean Time to Detect (MTTD). Prepaid ARPU (Average Monthly Revenue per User). Average Revenue per Employee. Down-time. Resource Utilization. First-call Resolution Rate (FRR). CSI (Customer Satisfaction Index). Travel-time Turnout. Return on Investment. 37

KPI Metrics S No KPIUoMBaseline Aspiration al Target Potential Savings 1Network Maintenance Cost ↓ INR 2Repeat Complains↓Nos 3Customer Billed↑Nos 4Multiple User Updating ↑ User per updation 38

Return of Investment Revenue Generating models for all Business activities of JUSCO Time lag Quick time Response for utilities management Managing and understanding city demands in every sphere of operations Project management tool… Disaster Management system- Ex market area Law and Order 39

Risk Analysis Risks AssociatedProbabilityImpact High Financial CostAlmost CertainExtreme Improper estimation of cost and effort prior to implementation Almost CertainModerate Unavailability of GIS trained professionalsLikelyModerate Lack of backup and effective recovery of DataUnlikelyModerate Failure to update system on regular basisUnlikelyExtreme Incorrect data entry in the systemLikelyExtreme Lack of integration with other systemsUnlikelyModerate Unproven technologyUnlikelyExtreme 40

41 Project Dharani by Govt. of Goa An e-infrastructure initiative towards e(ffective)- Gov.

42 Dharani- Project Objectives – Integrated Land Records for the State of Goa  Creation of digital maps down to every land parcel level  Linking the Maps to ownership records/RoR  Database creation, Data Security and Archiving  Hosting the Data on a state-wide network.  Provide access to authentic geo-spatial records thro’ web services and kiosks  Automatic Land Parcel Extraction with RoR and template

43 Technology and Services offered  Digitization of cadastral maps of the entire state of Goa  Mosaicing individual sheets digitally to create maps of villages/towns/cities  Integration with ownership and land use records  Customized GIS software for Maintenance and management of Land Information System by the Land Records Department operating on a state-wide enterprise network, with biometric security, data encryption, data archival and land mutation workflow processes Operating kiosks for information dissemination to public Issuing certified copies of land parcel extracts against nominal payment to citizens

44 Computerized PT Sheet

45 Capao Village

46 Integrated Land Records Form 1 and 14 integrated With map/land parcel data

47 Integrated Land Records Form 1 and 14 integrated With map/land parcel data

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49 Integrated Land Records Form 1 and 14 integrated With map/land parcel data

50 Data Integration with Records of Right (RoR) - Benefits  Reconciliation in cases of Discrepancies in Areas of Land Parcel and ROR – Missing Data  Queries based on Ownership, land use etc

51 Data Archival  Even if a map is edited by an Updating Authority, the earlier version is not over-written, the file is simply tagged as updated pending approval. Only when the Approval Authority puts his/her fingerprint and approves the change, the updated map is tagged as a final updated latest version  On mutation,, the old record also needs to be maintained for production in judicial/arbitration courts in case of future disputes as maps are a legal record.  VISION MapMaker supports Data Archival whereby every record of mutation is preserved  Software maintains complete version history and prohibits editing of older approved versions

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53 Data Security -Survey Records are legal records and need to be protected from tampering -In a digital networked environment, the Security System adopted is three-fold -ENCRYPT/IDENTIFY/ARCHIVE

54 Data Security – Encryption Data is in encrypted form preventing tampering by unauthorized personnel. Only authorized users through customized GIS software VISION MapMaker can modify the data.

55 Data Security – Biometric Verification -Data Updation is allowed by software only after biometric verification (fingerprints) of Updating Authority and Approval Authority.

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57 Revision Survey data (from Total Stations)

58 Revision Survey data Overlaid on original Digital Map

59 Goa Network Each site contains a Server, a mirror server and local data and accesses other sites through Goa Net Panaji DSLR Office Panaji ISLR Office Margao ISLR Office All Taluka HQ Vasco ISLR Office Mapusa ISLR Office

60 -All the 11 Talukas and major cities are proposed to be linked up in a Wide Area Network using fibre-optic lines.

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62 e-Kiosk for Public Services Issue of certified copy of survey record is almost instantaneous now which was taking 15 to 45 days prior to computerisation.

63 Original road section To be widened

64 Widened Road Area

65 Land Acquisition Report

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67 Example showing Electric Line Information

68 Example showing Electric Pole Information

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Thank you !! 71

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