Negotiation: Communicating in a global classroom Robert Morris York Associates Developing People Internationally

Negotiation: Communicating in a global classroom  Personal Introduction  Methodology Introduction  What is Conversation Analysis?  Why Conversation Analysis was chosen  Data Collection  Data Extracts  Findings  Research Question  Conclusion

Negotiation: Communicating in a global classroom  A Personal Introduction

Negotiation: Communicating in a global classroom  What is Conversation Analysis (CA)?  CA methodology involves making a detailed transcription of recorded data using a conventional format of transcription codes.  The researcher studies conversational interaction by examining the conversation in a visible format which allows for specific details to be examined and analysed.

Negotiation: Communicating in a global classroom  Why Conversation Analysis was chosen  Adams (2007) Learner interaction and the negotiation of meaning  Block ( 2007) Second Language Identities  Mori (2007) promotes the exploration of second language acquisition and foreign language pedagogy.

Negotiation: Communicating in a global classroom  Data Collection  A classroom telephone role play activity by students from different continents and cultures suggested the potential for analysis  The role play was recorded  The recording was transcribed and analysed using CA methodology conventions

Negotiation: Communicating in a global classroom  Data Extract  01 Andy:  Good  Morning welcome to fuel line.  02 this is andy speaking.  03 Diaj:  Good  mor  ning. (.) j.diaj speaking (.)  04 Andy: Hello (.) how can I help you.  05 Diaj: H-Hello. I want to:o know er some information  06 about ferries.  07 Andy: o.k.

Negotiation: Communicating in a global classroom  Further Data Extract  160 Andy: D.  161 Diaj: Yes  162 Andy: As in David.  163 Diaj: yes  164 Andy: dot  165 Diaj: yes  166 Andy: eh D as in David  167 Diaj: yes  168 Andy: I as in island  169 Diaj: yes  170 Andy: E as in err (.h) err Emma?  171 Diaj: (.) yes  172 Andy: err: Y as in err=  173 Diaj: =Unique

Negotiation: Communicating in a global classroom  Forming equations of the strategies used to reach mutual understanding  An equation of the strategy used to reach mutual understanding for the 1st item ‘D’ is:  Initiation by speaker + confirmation by listener + negotiation by speaker + agreement by listener = mutual understanding.  An equation of the strategy used to reach mutual understanding for the 2nd item ‘Dot’ is:  Initiation by speaker + agreement by listener = mutual understanding.  An equation of the strategy used to reach mutual understanding for the 3rd item ‘D’ is:  Initiation by speaker + agreement by listener = mutual understanding.  An equation of the strategy used to reach mutual understanding for the 4th item ‘I’ is:  Initiation by speaker + agreement by listener = mutual understanding.  An emerging pattern for a strategy used in the negotiation of meaning to reach mutual understanding appears to be:  Initiation by speaker + agreement by listener = mutual understanding.

Negotiation: Communicating in a global classroom  Findings  The data shows the students continually negotiating by developing and using strategies to overcome problems such as:  The negotiation of meaning to achieve mutual understanding  Extra details needed to make the task more realistic

Negotiation: Communicating in a global classroom  Research Question  Would a strategy based methodology on international communication skills allow students to go beyond classroom tasks to negotiate the limits for their own communication needs in a global world?

Negotiation: Communicating in a global classroom  Conclusion  A strategy based methodology on international communication skills to include critical thinking, problem solving, developing listening and oral communication, summarising and evaluating and supportive communication strategies would help students in an international working environment.

Negotiation: Communicating in a global classroom