Copyright 2000 - South-Western College Publishing Module 9 - 0 Managing Diversity Human Resource Strategies & Decisions.

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Presentation transcript:

Copyright South-Western College Publishing Module Managing Diversity Human Resource Strategies & Decisions

Copyright South-Western College Publishing Module Module Overview External Environment Forces Contributing to a Diverse Workplace Definition and Dimensions of Diversity Difference Between Diversity and EEO/AA Managing Diversity Paradigms Diversity Processes and Initiatives Strategic Issues in Managing Diversity

Copyright South-Western College Publishing Module Demographic and Economic Trends White males will comprise less than 40% of the total work force Non-whites will fill 29% of new job openings By the year 2000, non-whites will be 25% of the workforce 51% of the workforce will fall within the ages of Shift from manufacturing economy to service economy –Manufacturing share of economy will drop to less than 17% by the year 2000 U.S. Foreign Direct Investment has doubled since 1994 U.S. Companies have invested over $500 billion abroad

Copyright South-Western College Publishing Module Why Employers Seek to Manage Diversity The Business Case Employer of Choice –Greater selectivity; attract and retain the best! Profitability –Mirror the market / Client Approval –Cost: Less waste due to fewer lawsuits, conflict and poor morale Organizational Benefits –Creativity and better teamwork, problem-solving system –Flexibility, manage globalization

Copyright South-Western College Publishing Module Diversity Dimensions Secondary Primary Diversity Race Ethnicity Gender Sexual Orientation Physical Ability Age Income Parental Status Marital Status Religious Beliefs Work Experience Geographic Location Educational Background

Copyright South-Western College Publishing Module Implications of Diverse Identities Power (experience of being oppressed and dominant in organizational life) –Access to resources/networks; assimilation demands Subjective Perceptions (individual and group) –Framing of how one experiences the world; perceptions of justice –Degree to which contributions are likely to be valued; psychological privilege Objective Outcomes (individual and group) –Career and life experiences, likelihood of experiencing discrimination (pay, promotions, mentors), and conflict

Copyright South-Western College Publishing Module Some Ways Managing Diversity Differs from AA/EEO

Copyright South-Western College Publishing Module Diversity Paradigms Based on Thomas and Ely (1996)

Copyright South-Western College Publishing Module Diversity Processes Cultural Audits / Surveys Awareness Training Skill Building Training Diversity Enlargement Strategies Redesign Human Resource Policies and Practices

Copyright South-Western College Publishing Module Sample HR Diversity Initiatives