Making Open Access Accessible Engaging Staff in OA Workflows Tim Gritten U. of Wisconsin-Milwaukee August 9, 2013

Problem Open access “is important” Open access “is important” Don’t know what that means Don’t know what that means Don’t care what that means Don’t care what that means Not relevant to me Not relevant to me

UWM Fast Facts University of Wisconsin-Milwaukee University of Wisconsin-Milwaukee 30k students 30k students 2.2 million library volumes 2.2 million library volumes 1.2 million visitors 1.2 million visitors 75 full-time library staff 75 full-time library staff UWM Digital Commons UWM Digital Commons Officially launched Feb 8, 2013 Officially launched Feb 8,

Old Workflow IRETDE-Journals Photo:

Initial Tasks IR IR Create publication collections Create publication collections Usage Statistics Usage Statistics ETD ETD Create thesis submission workflow Create thesis submission workflow Usage statistics Usage statistics E-Journals E-Journals Publish campus e-journals Publish campus e-journals Usage statistics Usage statistics

GO! Photo:

Other duties as assigned Photo:

Authority & Responsibility Photo:

Call for Volunteers Photo:

Harnessing Interest Photo:

Education All-staff meetingS All-staff meetingS Copyright Copyright Basics of open access Basics of open access Importance of open access Importance of open access

Challenges Introducing open access to campus Introducing open access to campus Library’s role in issue Library’s role in issue Staff’s role in issue Staff’s role in issue

Work organization Advocacy—public service, marketing, department heads Advocacy—public service, marketing, department heads Users—liaisons who touch different colleges Users—liaisons who touch different colleges Content—tech services, web, digitization Content—tech services, web, digitization Umbrella committee Umbrella committee

General Operating Principles

Manageable Goals Advocacy: Tell the story of Open Access Advocacy: Tell the story of Open Access Users: Develop the relationship between faculty and the library Users: Develop the relationship between faculty and the library Content: Ensure access Content: Ensure access

Guiding Principles Clear mission Clear mission We’re here to broaden the reach of your academic research We’re here to broaden the reach of your academic research

Advocacy Tasks Advocacy Advocacy Create talking points Create talking points Create publicity content Create publicity content Work with deans (especially new deans), Faculty Senate, New Faculty Orientation, newly retired faculty, University Library (Advisory) Committee Work with deans (especially new deans), Faculty Senate, New Faculty Orientation, newly retired faculty, University Library (Advisory) Committee Statistics Statistics General for wide audience General for wide audience Specific for individual users Specific for individual users

Users Tasks Proactively identify potential users and content Proactively identify potential users and content conference organizers conference organizers faculty websites (which can be the content itself) faculty websites (which can be the content itself) scholarship celebrations scholarship celebrations struggling publications struggling publications grant-funded research projects grant-funded research projects Listen for publishing problems library might solve Listen for publishing problems library might solve Leverage existing department contacts Leverage existing department contacts Create FAQ/Users Guide Create FAQ/Users Guide

Content Tasks Decide where content will live on website and how will it be presented Decide where content will live on website and how will it be presented Create web presence to showcase publicity content Create web presence to showcase publicity content Develop library-based publishing services Develop library-based publishing services

Engaging Staff Distributed Responsibilities Distributed Responsibilities Kibitzing Kibitzing Intellectual curiosity Intellectual curiosity Solving problems Solving problems

Creating Teams Speaking with Supervisors Speaking with Supervisors Personal Invitations Personal Invitations You are needed You are needed

Throughout the Library Circulation Circulation Archives Archives User Services User Services Technical Services Technical Services Special Collections Special Collections Reserves Reserves Systems Systems Admin Office Admin Office

Brainstorm Ideas You understand open access, now what should we do? You understand open access, now what should we do? What material should we place in DC? What material should we place in DC? Who should we contact? Who should we contact?

Buy-in Problem Solving Problem Solving Staff take ownership of the issue Staff take ownership of the issue Staff doing what they are good at Staff doing what they are good at Art (Promotion) Art (Promotion) Organization (Open Access Day) Organization (Open Access Day) Finding Answers (FAQ) Finding Answers (FAQ) Building campus connections (Music and Theater ephemera) Building campus connections (Music and Theater ephemera)

Delegation

Give Up Control

Questions? Tim Gritten