1 | Code of Conduct for School Students Travelling on Buses Australian Bus and Coach Conference 29 September 2014

2 | Code of Conduct for Schools Students Travelling on Buses Presented by: Suzanne Rose Executive Director (Service Policy and Investment) TransLink Division Department of Transport and Main Roads Code of Conduct for School Students Travelling on Buses | 14 June 2016

3 | Code of Conduct for School Students Travelling on Buses | 14 June 2016

4 | 1.Background to the Code 2.Review of the Code 3.Key changes to the revised Code 4.Implementation Agenda Code of Conduct for School Students Travelling on Buses | 14 June 2016

5 | Legislative powers ̶ Regulation and Standard under Transport Operations (Passenger Transport) Act A code first introduced in 1998; reviewed in October 1999 and January 2006 Purpose of Code. Background to the Code Code of Conduct for School Students Travelling on Buses | 14 June 2016

6 | Review of the Code In March 2013 Bus Safety Committee asked QBIC and QSBA for feedback on the Code Main reasons for review Bus Safety Committee established a working group to review the Code. Code of Conduct for School Students Travelling on Buses | 14 June 2016

7 | Working group Representatives from Department of Education, Training and Employment, Queensland Bus Industry Council, Queensland School Bus Alliance, parent groups, Independent Schools Queensland, Catholic Education Commission and the Department of Transport and Main Roads Regular meetings, focus groups with industry associations, schools/parent groups, bus operators Feedback from regional Transport and Main Roads offices. Code of Conduct for School Students Travelling on Buses | 14 June 2016

8 | Working group’s brief Revise format of the Code ̶ Emphasise collaboration between stakeholders ̶ Clarify processes Develop resources to support the Code ̶ Resource specifically addressed to parents/students ̶ Updated behaviour management template ̶ Guidance notes and templates to assist in preparing incident reports Implementation of Revised Code ̶ Training ̶ Communication. Code of Conduct for School Students Travelling on Buses | 14 June 2016

9 | Key changes in the revised Code Document format Categories of behaviour Separate driver and operator procedures Consequences Additional information Resources. Code of Conduct for School Students Travelling on Buses | 14 June 2016

10 | Document format Layout and look of document Information sheets Focus on collaboration. Code of Conduct for School Students Travelling on Buses | 14 June 2016

11 | Categories of behaviour Category 1 – Irresponsible Category 2 – Unsafe Category 3 – Dangerous/Destructive Category 4 – Life Threatening. Code of Conduct for School Students Travelling on Buses | 14 June 2016

12 | Determining categories of behaviour Assessing each incident of reported student misconduct The Code includes questions to categorise the behaviour Categorisation of behaviour may vary according to the context and threat to safety For example – throwing. Code of Conduct for School Students Travelling on Buses | 14 June 2016

13 | A Driver’s Procedures table assists the driver in making an immediate safety risk assessment It outlines the immediate action required according to the seriousness of the situation. Drivers take directions from the operator and Emergency Services, as appropriate. Driver procedures Code of Conduct for School Students Travelling on Buses | 14 June 2016

14 | Operator’s procedures table Steps outline ̶ the immediate actions to be taken ̶ the investigation process ̶ the determination of the category of behaviour ̶ appropriate consequences Maximum time to investigate extended from 2 to 3 days. Operator procedures Code of Conduct for School Students Travelling on Buses | 14 June 2016

15 | Suggested consequences for breaches of each category of the Code are outlined Operators can be consider Behaviour Agreements for repeat breaches of Category 1 and 2 Behaviour agreements compulsory for Category 3 and 4 before a student returns to travel Third repeat Category 1 breach increased from 5 to 10 days. Consequences Code of Conduct for School Students Travelling on Buses | 14 June 2016

16 | Fare Evasion Bullying Students with Disabilities Separate information relating to Complaints and Review processes. Additional information Code of Conduct for School Students Travelling on Buses | 14 June 2016

17 | The department has developed an operator CD containing: ̶ Copy of Code ̶ Stakeholder Information sheets ̶ Driver Incident Reporting guidelines ̶ Driver Incident Report Sample Template ̶ Behaviour Management Agreement Guidelines ̶ Behaviour Management Agreement Sample Template – compulsory ̶ Behaviour Management Agreement Sample Template – non-compulsory ̶ Form letters. Resources Code of Conduct for School Students Travelling on Buses | 14 June 2016

18 | Implementation Revised Code implemented at the beginning of school term 3 on 14 July 2014 Stakeholder workshops Term an education period. Code of Conduct for School Students Travelling on Buses | 14 June 2016

19 | Safe and responsible bus travel Collaboration Communication Code Consistency In conclusion Code of Conduct for School Students Travelling on Buses | 14 June 2016

20 | Thank you Visit translink.com.au or call