CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Collaboration Tools Erik Gottschalk

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, OverviewOverview What is Collaborative tools Experience with WebEx Summary

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, What is A Place (Wilson Hall 1st floor) That provides access to information in a manner that is similar to what is available in control rooms at CERN Where members of the LHC community can participate remotely in CMS and LHC activities A Communications Conduit Between CERN and members of the LHC community located in North America (for example, university groups) An Outreach tool Visitors will be able to see current LHC activities Visitors will be able to see how future international projects in particle physics can benefit from active participation in projects at remote locations.

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Collaborative Tools Collaborative tools for remote operations: Screen viewing Application viewing/sharing Desktop viewing/sharing Collaborative workspace

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Screen Viewing Use Cases for screen viewing Monitoring console screens from remote locations Remote viewing for expert intervention Viewing console screens for outreach Features: Security Viewing multiple screens in control room or operations center Accessible from multiple platforms (Linux, Mac, Windows) Short setup time (less than one minute) Refresh rate (~ 1 frame/second) Tools: Webcam VGA2WEB WebEx (setup time is probably too long)

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Application Viewing/Sharing Use Cases for application viewing/sharing Remote access and remote control for expert intervention Collaborative code review and development Application demos Features: Security Access to screen content distributed across multiple monitors Accessible from multiple platforms (Linux, Mac, Windows) Supervised remote control of application Logging of remote access session 24/7/365 support Tools: WebEx (or equivalent)

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Desktop Viewing/Sharing Use Cases for desktop viewing/sharing Remote control for expert intervention in situations where application sharing is not sufficient and the remote expert needs access to a console PC Features: Security (!!!) Access to screen content distributed across multiple monitors Accessible from multiple platforms (Linux, Mac, Windows) Supervised remote control Logging of remote access session 24/7/365 support Tools: WebEx (or equivalent) VNC with ssh tunneling (not popular with computing security)

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Collaborative Workspace Use Cases: Work environment to enable close collaboration between control rooms and remote sites and remote collaborators Features: Security Collaborative desktop for multiple users Accessible from multiple platforms (Linux, Mac, Windows) ??? Examples: DIII-D Tokamak control room (early attempt at collaborative workspace) CERN Control Centre - CCC (collaborative viewing in the control room)

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Collaborative Tools Collaborative tools considered for remote operations: Webcam VGA2WEB with video matrix switch WebEx VNC with ssh tunneling Terminal services (remote desktop) Citrix Presentation Server (???) Polycom QSX hardware Polycom PVX software Polycom hardware with H.239 capabilities

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Experience with WebEx Experience with WebEx for work on remote operations by our most active user: Suzanne has arranged 17 WebEx meetings in the last 3 months Many of these meetings involved application (or desktop) sharing for live demonstrations of software: Role Based Access Control Shot Data Analysis Sequencer Logbook evaluation task force Control Room Logbook installations Attendance ranges from people who are logged in to WebEx (many more participants if one counts people in meeting rooms) Suzanne expects to have regular WebEx meetings with CERN to work on LHC software development, and expects to use WebEx while she is at CERN to work on the Control Room Logbook.

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Summary To support commissioning and operations of both the LHC accelerator and CMS experiment, we need tools that enable collaborative work. WebEx is one of the tools that has features we consider to be essential: Security Access to screen content distributed across multiple monitors Windows, Mac OS X and Linux are supported Remote control can be supervised and instantly revoked if necessary All WebEx sessions are logged with user information and type of operating system used to access the session Teleconferencing capabilities 24/7/365 technical support

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Location & Layout Operations Center (Phase 1) Office Space (Phase 2) Conference Room (Phase 1)

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Additional Slides

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12,

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12,

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, – LARP/LHC needs CCC Model of the CCC at CERN training prior to stays at CERN remote participation for studies ‘service after the sale’

CD Strategy Session/Briefing on Collaboration Tools: Sept. 12, Site Visits Technology Research, Education, and Commercialization Center (TRECC) – West Chicago, Illinois (Aug. 25, 2005) Gemini Project remote control room – Hilo, Hawaii (Sept. 20, 2005) Jefferson Lab control room – Newport News, Virginia (Sept. 27, 2005) Hubble Space Telescope & STScI – Baltimore, Maryland (Oct. 25, 2005) National Ignition Facility – Livermore, California (Oct. 27, 2005) General Atomics – San Diego, California (Oct. 28, 2005) Spallation Neutron Source – Oak Ridge, Tennessee (Nov. 15, 2005) Advanced Photon Source – Argonne, Illinois (Nov. 17, 2005) European Space Operations Centre – Darmstadt, Germany (Dec. 7, 2005)