Microsoft dynamics crm online training

 Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. You can learn Dynamics CRM 2015, 2013 or 2011 with training classes.

 Microsoft CRM 2013/ : Introduction to Microsoft Dynamics CRM 80539: Installation and Deployment in Microsoft Dynamics CRM  80542: Customization and Configuration in Microsoft Dynamics CRM  80545: Customer Service in Microsoft Dynamics CRM  80546: Sales Management in Microsoft Dynamics CRM

 CRM Workflow and Reporting  80444: Workflow and Dialog Processes in Microsoft Dynamics CRM  80445: Reporting in Microsoft Dynamics CRM

 Microsoft CRM 2011  80442: Introduction to Microsoft Dynamics CRM 2011  80290: Marketing Automation in Microsoft Dynamics CRM 2011  80291: Sales Management in Microsoft Dynamics CRM 2011  80292: Service Management in Microsoft Dynamics CRM 2011  80293: Service Scheduling in Microsoft Dynamics CRM 2011  80446: Administering Microsoft Dynamics CRM 2011  80294: Microsoft Dynamics CRM 2011 Customization and Configuration

 Microsoft Specialist: Microsoft Dynamics CRM 2013 Customization & Configuration  MCTS: Dynamics CRM 2011 Applications  MCTS: Dynamics CRM 2011 Customication & Configuration  MCTS: Dynamics CRM2011 Installation & Deployment

 80545: Customer Service in Microsoft Dynamics CRM 2013  This one-day course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013

 Sales Management in Microsoft Dynamics CRM 2013 This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information. Sales Management in Microsoft Dynamics CRM 2013

 This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server,