Meeting Employer Demand at the Speed of Business

PULL PUSH

 Business IS the primary customer  Education and Workforce Development IS Economic Development  Philosophy IS backed by comprehensive strategic partnerships and operational plans

Example of a BSP Partnership Structure Workforce Development The Economic Developer drives the demand side of the model Workforce Development prepares the labor force with their programs and services Education meets the demand with training programs ALL PARTNERS WORK TOGETHER TO FOCUS ON AND SERVE BUSINESS Economic DevelopmentEducation

Economic Development Workforce Development Education Common Ground

Elements of the BSP Approach Business relationships Asset Knowledge Partnerships Networks Structured method/process

5. FOLLOW UP 4. IMPLEMENTATION 3. SOLUTION DESIGN 2. FACT FINDING 1. ENTRY The BSP Structured Process The BSP Structured Process

We Stay in Our Lane

 Turf  Resistance to Change (Individuals & Systems)  Duplicative Efforts  Organizational Cultural Differences  Organizational Silos  Shrinking Budgets

Through discovery - identifies the need(s) of the customer – understanding their own assets as well as their partners – assists in providing solutions through their resources or by referrals to partners – dependent on the situation and demand.

Prevent industries and jobs from leaving the state by adopting a solution to keep the business thriving Support community-led efforts that support strategies to link economic development, workforce development and education Create a regional approach to implement strategies that support transitions to new markets, new jobs, and talent development.

Assist businesses with retaining talent, training for skills needed to meet skill set demand to remain competitive in the global market and to attract new companies to our state. Business Growth Business enhancement / layoff prevention Business Attraction Business Closures

How to use your resources to provide solutions How to create collaborative partnerships How to recognize opportunities for your customer How to blend your resources with your partners A different way of doing local and regional business About available resources from Statewide Partners *The five proven BSP steps (Entry, Fact Finding, Solution Design, Implementation, Follow-up)

“I don’t have a sales job – I have a solutions job”

“We’re there to help figure out the problems and bring resources to the company – we’re not there to “fix” but to diagnose and offer options and make sure the plan is carried out”

 Identify your Local and Regional Partners  Communicate with those partners  Learn about what your partners do and respect their work  Work on Definable, Targeted Projects/Tasks  Play to Your State and Local Strengths and the Strengths of Your Partners  Create a Formal, On-going Process to Solve New Projects/Tasks

Burn your enemies list Communicate with your partners Stay in your lane When you help people get what they want you will get what you want You don’t need to be an expert in everything (RP) Give away or share the credit Celebrate the successes Under promise and over deliver Always have positive words for others Pigs V/S Hogs

 Now is the time for sharing your ideas, thoughts, best practices  We will share ours and you share yours  Warning! We will “GLEAN” your ideas

 35 Companies Closures Prevented  Skilled Trades Training Fund  New strategy for TAA/TRA funds  100 Customers placed in one day  995 New Employer Customers Return to System  $900, in Training for $225,  New Businesses Coming to Michigan  Program Performance Skyrockets  Funding Secret of the Demand Driven Model  $318 Million Additional Dollars to Regional Economy

 As you prepare your job seeker customers to go out to apply for jobs using resumes and filling out applications give them self adhesive stickers to attach to each resume or application that informs the employer they are OJT eligible or eligible for training through your agency. Have your office number on the sticker. This will prompt employers to call you which will create a new business lead for your system. O.J.T Eligible Please call BR 549 for Details