2. Copyright © Powergen. All rights reserved. Andy Burgess Operations Manager Powergen Warm Front.

Slides:

Advertisements

Similar presentations

Raising money for your cause, Saving money for your supporters!

Advertisements

London Warm Zone A Case Study Jim O’Sullivan Director London Warm Zone.

‘OPPORTUNITY KNOCKS ’ FOR THE PRIVATE RENTED SECTOR JOHN MASON HEAD OF POLICY & COMMUNICATION.

Home Energy Scotland Kenneth Fraser Technical Advisor – Private Sector Landlords.

Changes to the Energy Company Obligation A Suppliers view of the implications Nigel Dewbery- Head Of Obligation Delivery CAN Conference 5 th February 2014.

Green Deal and ECO. ECO Energy Company Obligation £1.3bn per annum Green Deal Home Heating Cost Reduction Obligation (previously Affordable Warmth) £350m/yr.

Green Deal Cherrie Mansfield Strategy & Performance Manager.

Copyright Big Energy Saving Network 2013 Session objectives To explain:  payment and tariff options  fuel bills and the annual statement  how to switch.

Fuel Poverty among Families in Rural Wales Helen Roach Development Officer NEA Cymru.

‘Local Public Service Agreements’ A Resource to Help you Achieve Your HECA Targets John Manton Environmental Management Officer North East Lincolnshire.

UK Energy Efficiency Chris Leigh Household Energy Efficiency and Fuel Poverty Climate Change Group DECC.

1 Energy Action Fuel Poverty Conference – 6/7 February 2012 Affordable Energy Strategy Dr Stjohn O’Connor Energy Efficiency & Affordability Division Department.

Grant Management UK Property Investment A carbon neutral company.

The Green Deal Charles Phillips, Deputy Director Green Deal.

Project Briefing Daniel Curry Senior Energy and Fuel Poverty Officer.

Tackling Fuel Poverty - The Neath Port Talbot Experience Neath Port Talbot Welfare Rights Unit.

Home Energy Conservation Northern Ireland Noel Rice N.I.Housing Executive 21 st May 2003.

Tackling fuel poverty in rural areas What can be done? Kath McDaid NEA Regional Co-ordinator Yorkshire & Humber Region.

Community Energy: Communities Tackling Fuel Poverty Peter Sumby Director of Development and Delivery National Energy Action March 2014.

Heat and Energy Saving 02 March 2009 John Russell

Retrofits: The role of area- based programmes in the Scottish Government’s approach to tackling climate change David Fotheringham Housing Markets and Supply.

Ben Craig, Operations Director 25 April 2013 DECC Fuel Poverty Project The Delivery Experience.

Grant Management UK Property Investment. About us Founded people in 12 cities ARLA members Investors in people HBOS now own 20% Plc standards.

Carbon Action Network Conference Cardiff 30 April 2013 The Energy Company Obligation and the Green Deal Marcus Brooks DECC ECO Team.

Cyd Cymru Year 1 – a local authority perspective Tara King, Assistant Director, City of Cardiff Council.

Changes to the Energy Company Obligation A Suppliers view of the implications Justine Biggs – Business Development Manager.

1 Russell Taylor Ageing Society and State Pensions Age Action Alliance Secretariat.

An Introduction to the new Scheme Kirsty Brown Carillion Energy Services.

Affordable Warmth Strategy Launch 10 th June 2005.

Area Based Energy Efficiency Schemes in Scotland Andrew Faulk Consumer Focus Scotland.

Loraine Mulligan Policy Research Unit SIPTU. Energy Affordability Policy – Challenges to it working Issues facing low paid workers & pensioners Extent.

East Midlands CAN Post election policy update 20 th July 2015.

Climate Energy Sponsor’s Address National CAN Training Day Birmingham, 25 th May 2011 Peter Chisnall.

Fuel Poverty Schemes Review – April 2003 U.K. Fuel Poverty Schemes Chris Leek – Operations Director Eaga Partnership Ltd. Contrast & Compare.

Keeping your eye on the ball – the unexpected consequences of liberalisation Carole Pitkeathley Head of Regulatory Affairs energywatch, UK 11 October 2005.

Home Energy Savings Programme Announced by PM on 11 September £1bn package, including: oincrease in existing obligation on energy suppliers to promote.

Warm Front- Update for SE CAN Shida Bassiti. Network Regional Manager. November 2008.

North East Best Practice Warm Zones Colin White Energy Officer Newcastle City Council.

Southern Gas Networks Assisted Connections: Making a difference to Fuel Poverty Mark Smith: Commercial Manager Teresa Tucker: Connections Support Manager.

1 The Organization – Vision, Challenges, Strategies Presented by Anthony E. Costa PBS Deputy Commissioner.

Scottish Fuel Poverty Forum 18 August 2008 Maxine Frerk.

Help to Heat Robbie Stevenson. About SGN 2 Formed in 2005, SGN operates 75,000km of gas mains and services We are the second largest gas distribution.

Report on Proposals and Policies (RPP) Climate Change Act – legal commitment to 42% and 80% emission reduction across economy RPP : broad framework for.

The 2006 Energy Review Regional Stakeholder Seminar: Fuel Poverty and Energy Efficiency 31 January 2006 Carl McCamish Deputy Head of Energy Review Team.

LCB Fuel Poverty & Carbon Emission Reduction Project Presented by Steve Adelizzi & Jake Roos.

Cutting the cost of keeping warm: A fuel poverty strategy for England 08 September 2015.

Note of Meeting of Scottish Fuel Poverty Forum 30 May 2008 – Annex B.

EEC3 – The Way Forward Presentation to NIA Annual Conference 12 December 2006 By Iris Rooney, Defra.

South Warwickshire Landlords Forum David Jullien (Act on Energy) 12 November 2014.

FUEL POVERTY – NATIONAL PRIORITIES FOR ACTION Maria Wardrobe Acting Director of Communications NEA.

Community Energy Presentation Carbon Action Network (CAN) Martin Davis Monday 27 th July 2011.

Fuel poverty forum 06.Oct 2010 North West Julia Green.

Budget Presentation 2010/2011 – 2013/2014 All Communities 28 January 2010.

ARMENIA: OBA SCHEME FOR PROVISION OF GAS AND HEATING Washington D.C. March 8, 2006 Energy Week.

An update on ECO funding Presentation to SECAN Forum Presentation By: Debbie Cantley Date: May 2013.

Presentation by... Nigel Dewbery HEAT Project General Manager Enact Energy.

Inspiring change for people and the environment Rural Housing Conference Rural Fuel Poverty - Exploring the issues and solutions Bob Grant, Vice Chair,

Campaigning for Warm Homes NEA FUEL POVERTY FORUM BRIEFING UPDATING THE LATEST KEY POLICY DEVELOPMENTS.

GAIN……..The advantage Presented by: Bryan Glendinning Chairman Grant Aided Heating Installers Network

Health and Winter Warmth Simon Church Health and Winter Warmth Campaign Manager Eaga plc / South East Public Health Group.

Working in Partnerships to help families vulnerable to Fuel Poverty Rory McManus.

Sustainability and the Environment: Climate Change - An Overview Nick Dimbleby.

Energy Efficiency is good for your health Pamela Akerman 20 October 2009.

Tackling Fuel Poverty in Coventry David Shiner Domestic Energy Efficiency Manager.

CARA PENN OUTREACH OFFICER Energy Saving Trust North East Advice Centre Energy Saving in South Tyneside.

CARA PENN OUTREACH OFFICER Energy Saving Trust North East Advice Centre Energy Saving in South Tyneside.

Support for Park Homes ‘Energy saving solutions for the most vulnerable’

COMMUNITY ACTION PARTNERSHIP. Introduction to NEA Fuel poverty The Community Action Partnership Workshop Introduction Session 1 Session 2 Next steps Overview.

ESRC Seminar Series Fuel Poverty: Impacts on Children, Young People and Families Oliver McHugh Department for Social Development.

Helping customers to better manage their energy

Presentation transcript:

2. Copyright © Powergen. All rights reserved. Andy Burgess Operations Manager Powergen Warm Front

2. Copyright © Powergen. All rights reserved. Agenda Warm Front in the East of England A summary of performance to date What is Warm Front actually achieving! Moving forward

2. Copyright © Powergen. All rights reserved. Warm Front in the East

2. Copyright © Powergen. All rights reserved. Warm Front in the East Acquired TXU in October 2002 Largest UK electricity supplier 2 nd largest UK gas supplier 6m electricity & 2.4m gas customers UK turnover £4.4bn 6000 employees in UK

2. Copyright © Powergen. All rights reserved. Warm Front in the East N Yorks N & NE Lincs S Yorks Lincs E R of Yorks Notts W Yorks Derby s Essex Suffol k Norfol k Leics Cambs Northant s Herts Beds

2. Copyright © Powergen. All rights reserved. Warm Front in the East Powergen Warm Front Management team of 20 based in Ipswich Customer Care centre of 40 based in MK A network of Key Account Managers A network of 60 Assessors A network of 60 heating/insulation contractors A network of 25 Quality Control Inspectors

2. Copyright © Powergen. All rights reserved. Performance to date April 2000 to April ,780 Households received a Warm Front grant 140,000 Households received heating improvements 131,662 Households received insulation improvements 36,291 CFLs (only measure) 18,281 Security packs fitted

2. Copyright © Powergen. All rights reserved. Performance to date Average 12 point SAP increase Average 34 point SAP increase in properties receiving a comprehensive Warm Front package Average £160 energy bill savings per home

2. Copyright © Powergen. All rights reserved. Customer satisfaction A postal survey is carried out to all customers 30 % response 96% would recommend Warm Front to a friend Over 50 % of recipients are in fuel poverty Complaints at all time low (5 per week) Heating and Insulation within timeline NO backlogs – only work in progress………unless you know any different!

2. Copyright © Powergen. All rights reserved. Customer satisfaction Lead generation

2. Copyright © Powergen. All rights reserved. Moving forward Key issues & barriers to moving forward Fuel poverty now at 1.8 million (Rural properties, off gas network, socially excluded) More ‘competitors’ (for customers and contractors) Doing more with every £ of Warm Front budget

2. Copyright © Powergen. All rights reserved. The next 12 months Our strategy £41 million budget now agreed for 2003/4 Provisional target of 50,000 households Focus on finding extreme fuel poverty Focus on partnerships Focus on ‘SAP effective’ measures Bringing schemes together

2. Copyright © Powergen. All rights reserved. Challenge A theme for the way forward: A ‘one stop shop’ for eradicating fuel poverty