ACN Product Overview – nbn™ 1 April 2016

What is the nbn™? The national broadband network (nbn™) is an Australian Government initiative designed to upgrade the existing fixed line phone and internet network infrastructure helping Australians transition to a digital future. Several technologies will be available and differ by location/premises. They include the following: Fibre to the Premises (FTTP); Fixed Wireless; Satellite; Fibre to the Node (FTTN); Fibre to the Building (FTTB); and Hybrid Fibre Coaxial (HFC) Not all homes and businesses are connected to the nbn™– the rollout is expected to be completed by 2020

Why choose nbn™? High speed and reliable network Matching the nbn™ network rollout, we’re helping customers get connected as soon as their home is nbn™ ready through multiple technologies Various speed options which customers can choose Multiple users and devices on the one connection

Why choose ACN nbn™? Modem free on 24 month plan No connection fee on 24 month plan (limited time offer until ) International calling rates are highly competitive with unlimited call inclusions on selected plans Greater choice on speed (4 speed options versus 3 with most competitors) No charges for exceeding data allowance Upgrade offers available for existing customers

Who is this product ideal for? Customers who are ‘nbn™ Ready’ i.e. their premises have been passed by the nbn™ network Homes that have multiple devices and require faster broadband speeds Businesses who want to reduce costs and drive innovation Customers who use the Internet for , social media, general web-surfing, video streaming (YouTube and other HD video content) and online gaming

Bundle Customers can bundle a phone service with a nbn™ Broadband service to receive discounts and a single monthly bill Available to residential and small business customers

nbn™ opportunity As at 31 December 2015, over 1.6 million homes and businesses were nbn™ ready with over 730,000 of these having already connected to the nbn™ network * The number of premises Ready For Service is expected to grow by approximately 869,000 in 2016 * Every household MUST choose a nbn™ service provider and get connect to the nbn™ within 18 months of their address being ready for service *nbnco.com.au

nbn™ opportunity Construction is expected to commence on almost 7.5 million homes and businesses by September 2018 * 12.4 million (100%) homes are forecast to be Ready for Service by 2020 * *nbnco.com.au

nbn™ coverage It’s easy for both you and your customers to check nbn™ progress & availability via acnpacific.com/nbn-rollout-coverage/. Either: acnpacific.com/nbn-rollout-coverage/ Enter an address on the nbn™ Rollout Map tab to check serviceability of a specific address Use the nbn™ Rollout Progress tab to check by State, Suburb and new Development sites OR

Broadband usage guide Internet usage is the amount of data which is transferred between a computer or other device (e.g. smart phone, tablet) and the Internet over a specified period of time. Data usage will be accrued in bytes (B) where 1 KB = 1000 B, 1 MB = 1000 KB and 1 GB = 1000 MB and includes both uploads and downloads. nbn™ Broadband comes standard with a speed of 12/1 Mbps. Customers have the option to select a faster speed of 25/5Mbps, 50/20 Mbps or 100/40 Mbps for a low monthly fee subject to technology ^ ^ 12/1 Mbps and 25/5 Mbps speeds are deliverable over nbn™ Fibre and Fixed Wireless Infrastructure. 100/40 Mbps speeds are deliverable over fibre infrastructure only.

Broadband usage guide The following table estimates the amount of data required for internet usage * ✔ Safe ✔ Caution customer may go over their data allowance ✖ Warning customer likely to go over their data allowance A calculation tool to determine data requirements is available at * Data Requirements Average100GB plan500GB plan1,000GB plan 50 KB per ✔✔✔ Web Surfing2.5 MB per minute ✔✔✔ Facebook2 MB per minute ✔✔✔ Skype360 KB per minute ✔✔✔ Online Gaming1.5 MB per minute ✔✔✔ YouTube 8.3 MB to 60 MB per 5 minutes dependent on quality ✔✔✔ Internet TV (Netflix) 8.3 MB to 60 MB per 5 minutes dependent on quality ✔✔✔ Downloading Movies & TV Estimate 3 GB per hour for full HD & 700 MB per hour for SD ✖✔✔

Broadband speed The table below provides the minimum speed requirements for specific traffic types

nbn™ Broadband plans nbn™ plans are worth 3 customer points # 12 or 24 month agreement terms Once the monthly data allowance is reached, the line speed will be slowed to 256kbps for the remainder of the billing period ^ 12/1 Mbps and 25/5 Mbps speeds are deliverable over nbn™ fibre and fixed wireless infrastructure. 50/20 & 100/40 Mbps speeds are deliverable over fibre infrastructure only # Check the latest ACN Compensation Plan for full detailsACN Compensation Plan Prices correct as at 1 April Visit acnpacific.com for the latest pricing and full Terms & Conditions Note: customers signing up to a 24 month plan: will receive the modem (RRP $79.95) & delivery ($13.95) for FREE The $49 connection fee will be waived (limited time offer until ) Speed ^ Monthly Plan Fee 12/1 Mbps$55 25/5 Mbps$65 50/20 Mbps$75 100/40 Mbps$85 12/1 Mbps$70 25/5 Mbps$80 50/20 Mbps$90 100/40 Mbps$100 12/1 Mbps$85 25/5 Mbps$95 50/20 Mbps$ /40 Mbps$ GB 100 GB 1000 GB

nbn™ Broadband + Voice bundle plans nbn™ Broadband + Voice plans are worth 4 customer points # 12 or 24 month agreement terms Once the monthly data allowance is reached, the line speed will be slowed to 256kbps for the remainder of the billing period # Check the latest ACN Compensation Plan for full details Once the monthly data allowance is reached, the line speed will be slowed to 256kbps for the remainder of the billing period ^ 12/1 Mbps and 25/5 Mbps speeds are deliverable over nbn™ Fibre and Fixed Wireless Infrastructure.50/20 &100/40 Mbps speeds are deliverable over fibre infrastructure only * ACN Acceptable Use Policy applies Prices correct as at 1 April Visit acnpacific.com for the latest pricing and full Terms & Conditions Note: customers signing up to a 24 month plan: will receive the modem (RRP $79.95) & delivery ($13.95) for FREE The $49 connection fee will be waived (limited time offer until ) Will receive the Analogue Telephone Adaptor (ATA) (RRP $39.95) for FREE Speed ^ Monthly Plan Fee Local & National Calls Calls to Australian Mobile Numbers Global ACN-2-ACN VoIP Calls International Calls 12/1 Mbps$60 Unlimited*19c per minUnlimited*PAYG 25/5 Mbps$70 50/20 Mbps$80 100/40 Mbps$90 12/1 Mbps$75 Unlimited*19c per minUnlimited* Unlimited* to 45 landline & 22 mobile destinations 25/5 Mbps$85 50/20 Mbps$95 100/40 Mbps$105 12/1 Mbps$90 Unlimited* Unlimited* to 90 landline & 38 mobile destinations 25/5 Mbps$100 50/20 Mbps$ /40 Mbps$ GB 100 GB 1000 GB

Online sign up Customers can sign-up to any service via your ACN Direct Storefront website Customers can also sign-up via acnpacific.com, but must specify your IBO Business ID when completing their online application Refer to the nbn™ Training for IBOs available on the IBO Site and Back Office for instructions on how to sign-up online.