AESA 11/30/2006 Hosting and Providing Web- Based Student Information Systems and Ancillary Services to Schools GRANT WOOD AREA EDUCATION AGENCY

AESA 11/30/2006 Cliff Ehlinger, Associate Administrator Bob Neilly, Consultant Scott Benson, Consultant

AESA 11/30/2006 Agenda GWAEA Process Product Support Marketing & Communications Challenges Benefits

AESA 11/30/2006 Cedar Rapids, Iowa

AESA 11/30/2006

33 Public School Districts and 22 approved Non-Public Schools located in a 7 county area

AESA 11/30/2006 SIS Acquisition Process Develop or Purchase Product Demonstrations Evaluation Meetings with Schools RFP Pearson Centerpoint (Altona Ed) Pilot – ,300 Students at 3 schools Implemented

AESA 11/30/2006 Contract Options w/Districts Startup Cost per Student First Year Costs Services Provided –Installation and Setup including Data Conver. –Hardware –Training/Workshops –Programming –Daily Support

AESA 11/30/2006 Centerpoint Today & Tomorrow ,000 Students public & 36 parochial schools - 62,470 Students Projections Additional Schools Total of 75,150 Students

AESA 11/30/2006

Support Staff 2 Consultant – Trainers 1 Support Person 1 Programmer

AESA 11/30/2006 SIS Products Pearson Centerpoint Pearson Powerschool Pearson SASI GW Elementary System

AESA 11/30/2006 Ancillary Services Finance Accounting System Payroll HR System Heath System Assessment System State Reporting Support Internet Provider Hardware Hosting

AESA 11/30/2006 Pearson Centerpoint ESA Vendor Client Cooperation Commitment Compatibility

AESA 11/30/2006 Pearson Centerpoint Establishing Vendor Relationship –Software support Validation Test Site –Stay ahead –Influence changes and upgrades Host Pearson Focus Group Pearson Customer Advisory Board Pearson National Users Group

AESA 11/30/2006 “Our Partnership with GWAEA created an opportunity to build teamwork, promote growth, instill confidence, and solidify our commitment to GWAEA and the districts they serve. Everyone benefits when we can directly utilize GWAEA knowledge and expertise to meet or exceed critical daily operations. GWAEA success stories are our best success stories.” Mike Rhein, Pearson Director of National Sales Student Information Systems Teamwork, Growth, Confidence, Commitment and Success

AESA 11/30/2006 GWAEA Support Consultants & Support –Consultation – Workshops – Training Sessions – Phone Support – User Groups- State Reporting Programming –Trouble Shooting – Report Generation – Program Integration – Data Conversion- Plug-ins Technical –Hardware Configuration – Maintenance

AESA 11/30/2006 Consultants Implementation Process –Meeting with District Administrators –Timeline

AESA 11/30/2006

Implementation Organize Implementation Team –Discussions and Meetings on Timelines Data Conversion Settings and Options Scheduling Grading

AESA 11/30/2006 Consultants Workshops - Product Releases – New Features – Start of School – End of Term Training Phone Support – Help Desk User Groups Users Web Site Point of Contact with Pearson

AESA 11/30/2006 Training Continuous – Timely - Targeted 34 separate sessions past spring –Introduction to Centerpoint –Advanced Centerpoint –Scheduling in Centerpoint –Attendance –Train Trainer

AESA 11/30/2006 Training Documentation

AESA 11/30/2006 Phone Support/User Groups Help Desk Support State Reporting Assistance User support groups –Secretary groups –Tech Directors –Teachers Demonstrations

AESA 11/30/2006 Programming Fills Gaps in Software Localizes Product Localizes Product Data Conversion Report & Query Creation Plug ins Mass Updates Blend Local Products Mapp Testing/State Reporting Troubleshooting

AESA 11/30/2006 GWAEA Student Health

AESA 11/30/2006 GWAEA Student Health

AESA 11/30/2006 Home Room Plug In

AESA 11/30/2006 Home Room Plug In

AESA 11/30/2006 Label Maker

AESA 11/30/2006

Hardware Access to State of the Art Equipment Expertise Maintenance & Backup Emergency Backup Generator

AESA 11/30/2006 Marketing & Communications Centerpoint Users Web Site - created as single source of information about Centerpoint for our users

AESA 11/30/2006 Marketing Requests From Out of State Schools and ESAs Demonstrates the Need for Non Vendor Support Support That Lives With the Schools

AESA 11/30/2006 Users of GWAEA’s CPUsers Website

AESA 11/30/2006 Challenges Responding to clients in Timely Manner Staying current with software and Hardware Providing enough feet on the street Playing nicely with others

AESA 11/30/2006 Benefits to Our Customers Lower Costs Time Localization of Product Features Local Support Remove Hardware Support Burden Faster Response Everyone Treated Same Increased Communications

AESA 11/30/2006 Customer Benefits Lower Costs Value Added Services –Lower Cost Per Student 1/2 to 1/3 the cost of open market –Training Vendor Training $1,000/day + expenses Schools save on expense and travel time

AESA 11/30/2006 Customer Benefits TIME! Configurations/Settings Hardware Report Writing User Support Data Conversion Training Q & A State Reporting Queries Upgrades Administration

AESA 11/30/2006 Customer Benefits Localization of Product Better-More Efficient Product –Customer Input Leads to Changes & Improvements State Reporting –Expertise –Advocate

AESA 11/30/2006 Customer Benefits Local Support Q & A –Help Desk –Software support All Access Through CPUsers Web Site Data Conversion Programming

AESA 11/30/2006 Customer Benefits Remove HW Burden $$ Expertise Maintenance/backup

AESA 11/30/2006 Customer Benefits Input from schools –

AESA 11/30/2006 Education Benefits Because we provide the services we do to our customers, they can in turn provide extra benefits to their students Extra Benefits –Increased Communications –Time –Money

AESA 11/30/2006 Benefits to Vendor WIN WIN Added Value to Already Valuable Product Single Source of Contact Larger Customer Base Consolidate Customer Support

AESA 11/30/2006 Benefits to GWAEA Revenue Source Goodwill –Intangibles –Trust –Communications –Confidence –Name Recognition/Reputation

AESA 11/30/2006 QUESTIONS

AESA 11/30/2006 GWAEA Information Grant Wood Area Education Agency 4401 Sixth St. SW Cedar Rapids, IA (319) , Fax (319) Web Presence –GWAEA Site –Centerpoint Users Site Cliff Ehlinger Associate AdministratorCliff Ehlinger Associate Administrator (319) Bob Neilly ConsultantBob Neilly Consultant (319) Scott Benson ConsultantScott Benson Consultant (319)