City of Pasadena El Niño Preparedness Eric Klinkner – PWP Interim General Manager Steve Wright – City Engineer Lisa Derderian – Emergency Mngt Coordinator

City of Pasadena PWP El Niño Preparedness Eric Klinkner Pasadena Water and Power Interim General Manager

City of Pasadena Water Outages/Emergencies Report a Water Outage or Trouble  (626) 744 – 4138  Register phone numbers with PWP for best service 3

City of Pasadena Power Outages/Emergencies Power Outage Map  PWPweb.com/OutageMap  Map displays all known power outages  Hover over outage dot for more information Report an Outage  (626) 744 – 4673  Register phone numbers with PWP for best service  Call back after power restoration is available 4

City of Pasadena Report Information Citizen Service Center  CSC App  (626)  Report downed power poles  Tree damage  Electrical equipment damage  And more! 5

City of Pasadena How We Communicate With You Social Media - Follow/Like Us!  Twitter  PWP Programs and Information  Outage Updates  Facebook.com/PasadenaWaterandPower  PWP Programs and Information  Outage Updates

City of Pasadena Other Ways We Will Reach You Outbound Calls  Using the primary number on file, PWP may provide updates for extended outages through automated telephone messages Blasts  Using the primary on file, PWP may provide updates and safety tips for extended outages through messages Community Updates  PLEAS  Nixle  Local media 7

City of Pasadena Prepare Yourself Register your cell phone numbers and address with PWP!  Call x4005  Online Account Review PWPweb.com/Emergency  Emergency Preparedness tips for your home Download Citizen Service Center App  To help report problems in your neighborhood Register for Pleas and Nixle 8

City of Pasadena Public Works El Niño Preparedness Steve Wright City Engineer

City of Pasadena Public Works El Niño Preparations 10 Inspection and cleaning storm drains Accelerating dead tree removals and augmenting the Public Works Department’s ability to respond to emergency tree removals

City of Pasadena Public Works El Niño Preparations 11 Make sandbags available to the public:  Fire Station 37 (3430 E. Foothill Blvd.)  Fire Station 38 (1150 Linda Vista Ave.)  Victory Park (2575 Paloma Street)  Robinson Park (1081 North Fair Oaks Ave)

City of Pasadena Purchased large chainsaws for clearing fallen trees & additional barricades to secure areas in parks, parking lots, and libraries 12 Public Works El Niño Preparations

City of Pasadena Public Works El Niño Preparations 13 Completed inspections to ensure construction sites are prepared to prevent mud and debris from flowing into the street and nearby areas Plans have been developed to rapidly expand Citizen Service Call Center operations to 24 hour operations if necessary

City of Pasadena El Niño Preparedness Lisa Derderian Pasadena Fire Department Emergency Management Coordinator

City of Pasadena Prepare Yourself for El Niño Emergency Preparedness  Minimum 7 days of supplies  Flashlights with new batteries  Car chargers for cell phones  Elevate bottled water to prevent contamination  Non-perishable food items Prepare Your Home  Fix Leaks  Do NOT place trashcans near storm drains. Place them on top of curb.  Clean rain gutters before and after storm  Stay away from downed power lines  Plastic sheeting to protect bare slopes, leaking roof and interior content Subterranean Garages  Place sandbags, check for blockage, accessibility safety  Check sump pumps

City of Pasadena Preparing for El Niño Sand/Sandbags Locations:  Station 37: 3430 E. Foothill Blvd.  Station 38:1150 Linda Vista Ave. Limitations:  No contractors  10 per person  MUST be a Pasadena resident Sand Availability Filling Sandbags Sandbag Placement

City of Pasadena Prepare Yourself Register Phone and with PWP  Call or Online Account Register for Emergency Alerts  PLEAS: Pasadena Local Emergency Alert System:  NIXLE:  Alert LA: Download Citizen Service Center App  To help report problems in your neighborhood Follow Us On Twitter, Facebook 17

City of Pasadena Important Phone Numbers Any Life Threating Emergency – Call 911 Power outages (626) Water outages (626) SoCal Gas Company(800) Citizen Service Center(626) Fire Administration (626) Police Non-Emergency(626)

City of Pasadena Information Resources City Web Pages     Follow Us on Twitter  City  Fire  PWP Like Us on Facebook  City – /CityofPasadena  Fire - /PasadenaFD  PWP - /PasadenaWaterandPower 19

City of Pasadena Additional Info During Emergencies Disaster Information Sites  Each fire station will serve as a Disaster information Site during EOC activation.  The community can send messages to the City EOC through these centers 20